ZipRecruiter

Log In

1

Reception Manager Jobs in Ontario (NOW HIRING)

The Backyard Club Inc.

Front Desk Reception

Concord, ON · On-site

CA$18 - CA$18.50/hr

Manage member check-ins, guest waivers, guest passes, day passes, and basic account updates ... Keep the reception area organized, clean, and presentable at all times Open Play Support * Help ...

Parkbridge

Seasonal Reception

Bobcaygeon, ON · On-site

CA$18.09/hr

Its assets under management are $98.5 billion. From its foundation in Canada as a full-service real ... Seasonal Reception Resort Name: Lonesome Pine Resort Resort Address: 2346 Pidgeon Lake Road ...

MLP Dental

Dental Assistant + Reception

Pickering, ON

$29 - $34/hr

This is not just a reception role. It is a hybrid position that blends front desk leadership with ... Scheduling, confirming, and managing appointments efficiently * Checking patients in and out

Parkbridge

CA$18.50/hr

Its assets under management are $98.5 billion. From its foundation in Canada as a full-service real ... Seasonal Reception Resort Name: Wasaga CountryLife Cottage and RV Resort Resort Address: 75 Theme ...

MLP Dental

Dental Assistant + Reception

Pickering, ON · On-site

CA$29 - CA$34/hr

This is not just a reception role. It is a hybrid position that blends front desk leadership with ... Scheduling, confirming, and managing appointments efficiently * Checking patients in and out

Sentinel Management

Property Manager

Greely, ON · On-site

Manage day-to-day property operations, ensuring compliance with all governing documents and ... Reception coverage on Fridays and back up coverage for reception holidays, sick days, etc.

next page

Showing results 1-20

All JobsReception JobsReception Manager JobsReception Manager Jobs in Ontario

Reception Manager information

See Ontario salary details

$12

$16

$22

How much do reception manager jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for reception manager in Ontario is $16.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are the key skills and qualifications needed to thrive as a Reception Manager, and why are they important?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What are Reception Managers?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are some common challenges faced by a Reception Manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.
What are the most commonly searched types of Reception jobs in Ontario? The most popular types of Reception jobs in Ontario are:
What are popular job titles related to Reception Manager jobs in Ontario? For Reception Manager jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Reception Manager jobs in Ontario look for? The top searched job categories for Reception Manager jobs in Ontario are:
What cities in Ontario are hiring for Reception Manager jobs? Cities in Ontario with the most Reception Manager job openings:
Reception Manager jobs near you
Infographic showing various Reception Manager job openings in Ontario as of July 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $34,739 per year, or $16.7 per hour.

Front Desk Reception

The Backyard Club Inc.

Concord, ON • On-site

CA$18 - CA$18.50/hr

Full-time

Posted 29 days ago

Job description

Front Desk Receptionist:

The Backyard Club is a premium indoor pickleball, fitness, and social club opening in Vaughan. We are looking for a reliable, friendly, and organized Reception Staff member to support our front desk, member experience, and daily club operations.

This person will be one of the first faces members and guests see when they enter TBC, so they should be welcoming, professional, and comfortable helping people in a busy club environment.

Role Overview

The Reception Staff member will support daily front desk operations, including member check-ins, guest support, bookings, payments, open play coordination, basic facility monitoring, and general club assistance.

This is a hands-on role. The right person should be comfortable helping wherever needed to keep the club running smoothly.

Key Responsibilities:

Member & Guest Experience

  • Welcome members, guests, partners, and event attendees as they enter the club
  • Check members and guests in using the club’s booking / membership system
  • Answer questions about memberships, court bookings, open play, events, guest passes, club rules, and facility amenities
  • Provide friendly and professional support in person, by phone, and by email
  • Help create a positive, premium, and community-focused environment

Front Desk Operations

  • Manage member check-ins, guest waivers, guest passes, day passes, and basic account updates
  • Assist with court booking questions, cancellations, payments, and member inquiries
  • Monitor the front desk area and direct members and guests to the correct courts, programs, or areas
  • Support daily opening and/or closing procedures
  • Keep the reception area organized, clean, and presentable at all times

Open Play Support

  • Help manage open play check-ins and player flow
  • Direct players to the appropriate courts and open play levels
  • Assist with organizing rotations, waitlists, and court usage during open play sessions
  • Monitor open play areas to help ensure fair, smooth, and respectful play
  • Communicate open play rules and expectations to members and guests
  • Escalate any player issues, disputes, safety concerns, or rule violations to management

Facility Support

  • Complete regular walk-throughs of courts, lounges, bathrooms, gym areas, hallways, and common spaces
  • Help keep the facility clean, organized, and safe throughout the shift
  • Restock basic supplies such as towels, toilet paper, soap, cups, and other member-use items as needed
  • Report maintenance, cleanliness, safety, or member issues to management
  • Support basic set-up and reset of courts or club areas when needed

Events & Programming Support

  • Assist with tournaments, leagues, clinics, open houses, corporate events, and soft opening activations
  • Help with event check-in, waivers, guest lists, court assignments, and guest flow
  • Support vendors, partners, sponsors, and coaches during events as directed by management

Qualification

  • Previous reception, hospitality, fitness club, recreation facility, or customer service experience preferred

The ideal candidate is:

  • Warm, friendly, and welcoming
  • Reliable and consistent
  • Comfortable speaking with members and guests
  • Hands-on and willing to help wherever needed
  • Clean, organized, and detail-oriented
  • Able to manage busy periods and player flow calmly
  • Able to represent TBC’s premium but approachable brand
  • Excited to be part of a new club and help shape the member experience from the beginning
  • Strong communication and people skills
  • Comfortable using computers, POS systems, booking software, and basic email tools
  • Ability to multitask and stay calm during busy periods
  • Organized, detail-oriented, and proactive
  • Interest in pickleball, fitness, wellness, or hospitality is an asset
  • First Aid / CPR certification is an asset but not required