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Reception Assistant Jobs in Iowa (NOW HIRING)

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Receptionist

Slater, IA · On-site

$14.75 - $19.50/hr

Answer and direct incoming phone calls * Assist visitors with registration and check-in procedures * Provide general reception and front desk support * Perform other administrative and clerical tasks ...

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Reception Assistant information

What does a reception assistant do?

A Reception Assistant is responsible for greeting visitors, answering incoming calls, and providing administrative support at the front desk of an organization. They help manage appointments, handle inquiries, and direct guests to the appropriate departments. Additionally, Reception Assistants may sort mail, maintain visitor logs, and perform light clerical tasks to ensure the smooth operation of the office. Their role is essential in creating a positive first impression and facilitating efficient communication within the workplace.

What are some common challenges a reception assistant might face, and how can they effectively handle them?

Reception Assistants often face challenges such as managing multiple phone lines, handling a high volume of visitors, and addressing unexpected issues like scheduling conflicts. Effective time management, clear communication, and adaptability are key to handling these situations smoothly. Building strong organizational habits and staying calm under pressure will help you provide excellent service and maintain a welcoming environment.

What are the key skills and qualifications needed to thrive as a reception assistant, and why are they important?

To thrive as a Reception Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite and experience with phone systems or appointment scheduling tools are typically required. Excellent communication, professionalism, and a welcoming attitude help you stand out in this customer-facing role. These skills and qualities ensure efficient front-desk operations, positive first impressions, and effective support for both staff and visitors.

What is the difference between Reception Assistant vs Office Clerk?

AspectReception AssistantOffice Clerk
Primary RoleGreeting visitors, answering phones, managing front deskHandling administrative tasks, data entry, filing
Work EnvironmentFront reception area, customer-facingOffice setting, administrative area
Required SkillsCommunication, customer service, organizationData management, organization, basic computer skills
Common CertificationsNone typically required, but customer service experience helpsNone typically required, basic computer skills preferred

While both roles support office operations, a Reception Assistant primarily manages front desk duties and customer interactions, whereas an Office Clerk handles administrative and clerical tasks behind the scenes. The roles often overlap in skills like organization and communication, but their focus areas differ based on the work environment and responsibilities.

Which reception assistant job pays the most?

Reception assistant roles typically offer salaries that vary based on location, experience, and employer. Generally, positions in larger organizations or in regions with a higher cost of living tend to pay more. Advanced skills or certifications can also lead to higher compensation in this field.

What are the most commonly searched types of Reception jobs in Iowa?

The most popular types of Reception jobs in Iowa are:

Reception Assistant jobs near you
Infographic showing various Reception Assistant job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Dental Assistant

Peoples Community Health Clinic

Waterloo, IA • On-site

$15.67 - $18.94/hr

Full-time

Re-posted 26 days ago

Job description

Job Description

Dental Assistant

FLSA Classification: Non-exempt

Reports to: Dental Clinic Supervisor



Job Summary/Objective:

The Dental Assistant, under supervision of professional dental staff, performs para-professional dental functions and receptionist functions. Performs all defined services and other related duties in accordance with the mission of Peoples Community Health Clinic.

Protected Health Information Requirements/Access:

  • This position will require the use or disclosure of protected health Information.
  • This position will use the Treatment class of protected health information.
  • Restrictions on the protected health information for this position will follow the Privacy Policies of Peoples Community Health Clinic, Inc.
  • Use or disclosure of protected health information not routinely available to this position will follow procedures assessed by or directed by management.
  • Patient Records – Yes Medical Information System - Yes


Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Assist dental staff and providers with patient care including maintaining the cleanliness and supplies of the clinical area.
  • Maintains and reviews dental records.
  • Perform clerical duties related to patient appointments including:
    • Front desk reception functions within the dental department.
    • Schedules patient appointments in person and by phone
    • Verifies patient appointments are completed, such as radiographs, examination, treatment, and referral.
    • Assists with patient accounts functions.
  • Supports a service-oriented atmosphere in accordance with Peoples Community Health Clinic Mission and Philosophy.
  • Follows PCHC policies and procedures.
  • Develops and maintains competencies required for licensure requirements.
  • Works to improve work processes and clinical outcomes including health disparity and quality improvement collaborative.
  • Maintains a safe working environment and practices safe working habits.
  • Assists in control of Peoples Community Health Clinic resources.

Competencies:

  • Strong analytical, critical and problem-solving skills
  • Self-motivated to develop and maintain own competence as it pertains to the position.
  • Working knowledge of MS Office Products (ex. Outlook, Excel, Word) and Windows Platform. Must be comfortable moving within Dental program software and/or an EHR computer system regularly.
  • Ability to work with diverse groups of people
  • Ability to work with a large degree of independence and respond calmly in stressful situations
  • Communication – listening, speaking, writing, and reading comprehension
  • Skilled in planning, organizing, adaptability, attentiveness to detail and flexibility of assignment.
  • Maintains strict confidence


Supervisory Responsibilities:

  • Not applicable.


Patient Population:

  • Pediatric to geriatric.

Work Environment/Personal Protective Equipment:

This position operates in a clinical environment, PPE is required.

Physical Demands:

This position requires continuous alternating sitting/standing(67% - 100% of the shift); occasional walking (1% - 33% of shift); occasional lifting and carrying up to 20 lbs. (1% - 33% of shift); and occasional pushing/pulling up to 100 lbs.; continuous finger dexterity (67% - 100% of shift) and occasional use of hands/arms/feet/legs for repetitive movement (1% - 33% of shift); occasional driving, bending/stooping, twisting, squatting/crouching, and climbing stairs, frequent reaching at, above, and below shoulder level (34% - 67% of shift); frequent work with moving machinery (hand pieces),and occasional exposure to gases, dusts, and odors. Requires 20/40 near vision and moderate depth perception.


Position Type/Expected Hours of Work:

This is a full-time position. Typically work hours and days are between Monday and Friday,8:00 a.m. to 5:00 p.m. and some flexibility in hours is allowed. Responsibilities occasionally may require irregular hours as deemed necessary. This may include an adjusted work schedule, long days, and early morning or late evening hours in order to meet client scheduling demands. The employee must work a minimum of 40.0 hours each week to maintain full-time status.

Travel:

Occasional driving might be expected.



Education and Experience:

  • Completion of Dental Assisting program.
  • One-year dental assisting experience preferred.

Certificates and Licenses:

  • Current Iowa QDA certification preferred.
  • Board approved study and examination in the areas of radiography, infection control, hazardous materials and jurisprudence.
  • Current BLS or CPR/First Aid certification
  • Mandatory reporter training for child and dependent adult abuse certificate


Other Duties:

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements as individuals may perform other duties as assigned.