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Reception Assistant Jobs in Iowa (NOW HIRING)

Balance Autism

Administrative Assistant

Davenport, IA · On-site

$17 - $23/hr

... met. 2. Manage reception area, including greeting visitors and answering phones and relaying ... Greet visitors, answer phones and assist those in lobby. * Sort, process and distribute mail.

Balance Autism

Administrative Assistant

Davenport, IA · On-site

$17 - $20/hr

... met. 2. Manage reception area, including greeting visitors and answering phones and relaying ... Greet visitors, answer phones and assist those in lobby. * Sort, process and distribute mail.

Canine Craze

Client Relations Assistant

Urbandale, IA · On-site

$15/hr

Client Relations Assistant Full-Time | Canine Craze Every dog has potential. Our job is to help ... our reception area clean, organized, and welcoming. • Pitching in wherever the team needs an ...

Canine Craze

Client Relations Assistant

Urbandale, IA · On-site

$15/hr

Client Relations Assistant Full-Time | Canine Craze Every dog has potential. Our job is to help ... Keeping our reception area clean, organized, and welcoming. * Pitching in wherever the team needs ...

Canine Craze

Client Relations Assistant

Urbandale, IA · On-site

$15/hr

Client Relations Assistant Full-Time | Canine Craze Every dog has potential. Our job is to help ... Keeping our reception area clean, organized, and welcoming. Pitching in wherever the team needs an ...

Canine Craze

Client Relations Assistant

Urbandale, IA · On-site

$15/hr

Client Relations Assistant Full-Time | Canine Craze Every dog has potential. Our job is to help ... Keeping our reception area clean, organized, and welcoming. Pitching in wherever the team needs an ...

CPP

Front Desk Receptionist (Part time)

West Des Moines, IA · On-site

$14.75 - $19/hr

... assist clients with all check-in, and check out needs at front desk reception areas • Maintain proper office opening and closing procedures • Maintain control of point-of-sale, accurately ...

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All JobsReception JobsReception Assistant JobsReception Assistant Jobs in Iowa

Reception Assistant information

What does a reception assistant do?

A Reception Assistant is responsible for greeting visitors, answering incoming calls, and providing administrative support at the front desk of an organization. They help manage appointments, handle inquiries, and direct guests to the appropriate departments. Additionally, Reception Assistants may sort mail, maintain visitor logs, and perform light clerical tasks to ensure the smooth operation of the office. Their role is essential in creating a positive first impression and facilitating efficient communication within the workplace.

What are some common challenges a reception assistant might face, and how can they effectively handle them?

Reception Assistants often face challenges such as managing multiple phone lines, handling a high volume of visitors, and addressing unexpected issues like scheduling conflicts. Effective time management, clear communication, and adaptability are key to handling these situations smoothly. Building strong organizational habits and staying calm under pressure will help you provide excellent service and maintain a welcoming environment.

What are the key skills and qualifications needed to thrive as a reception assistant, and why are they important?

To thrive as a Reception Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite and experience with phone systems or appointment scheduling tools are typically required. Excellent communication, professionalism, and a welcoming attitude help you stand out in this customer-facing role. These skills and qualities ensure efficient front-desk operations, positive first impressions, and effective support for both staff and visitors.

What is the difference between Reception Assistant vs Office Clerk?

AspectReception AssistantOffice Clerk
Primary RoleGreeting visitors, answering phones, managing front deskHandling administrative tasks, data entry, filing
Work EnvironmentFront reception area, customer-facingOffice setting, administrative area
Required SkillsCommunication, customer service, organizationData management, organization, basic computer skills
Common CertificationsNone typically required, but customer service experience helpsNone typically required, basic computer skills preferred

While both roles support office operations, a Reception Assistant primarily manages front desk duties and customer interactions, whereas an Office Clerk handles administrative and clerical tasks behind the scenes. The roles often overlap in skills like organization and communication, but their focus areas differ based on the work environment and responsibilities.

Which reception assistant job pays the most?

Reception assistant roles typically offer salaries that vary based on location, experience, and employer. Generally, positions in larger organizations or in regions with a higher cost of living tend to pay more. Advanced skills or certifications can also lead to higher compensation in this field.

What are the most commonly searched types of Reception jobs in Iowa?

The most popular types of Reception jobs in Iowa are:

Reception Assistant jobs near you
Infographic showing various Reception Assistant job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Administrative Assistant

Balance Autism

Davenport, IA • On-site

$17 - $23/hr

Other

Posted 4 days ago

Job description

Description
Balance Autism is looking for an Administrative Assistant to add to our team! This leader coordinates office administrative activities of Balance Autism to provide specialized human services such as children's clinic programs and community programs. Responsibilities are performed personally.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Top 5 Duties:
1. Ensure that the health and safety needs of the person(s) served are met.
2. Manage reception area, including greeting visitors and answering phones and relaying messages.
3. Manages department specific training for site, including preparation of materials, communication of attendance and entry of training records into training tracking system for the site.
4. Check payer eligibility monthly for all children funded through M-ABA for Children's Services.
5. Responsible for inventorying and ordering office and programming supplies for site.
Additional Responsibilities include the following:
  • Greet visitors, answer phones and assist those in lobby.
  • Sort, process and distribute mail.
  • Communicate professionally with legal representatives, families and allied professionals.
  • Develop and maintain a positive relationship with individual(s) served and co-workers to promote successful outcomes.
  • Attend and successfully complete all training sessions to generate constant learning and continuous improvements.
  • Manage credit card check out system for site.
  • Provide review of progress notes, service notes and log sheets.
  • Maintain log of Progress Note errors.
  • Provide tracking/trending report for incident reporting.
  • Distribute ITP reports and other pertinent documents.
  • Participates in coding billing for department.
  • Updates person served, employee databases and electronic systems as necessary for site.
  • Perform minor housekeeping duties in the administrative center.
  • Scan all Notice of Decisions for site.
  • Prepare and maintain staff ID badges/key check out system.
  • Assist with training and onboarding of new staff, including training for new sites in CAP.
  • Follows up on facilities requests such as building needs regarding maintenance, bidding for grounds needs, scheduling regular building upkeep, contacting contractors for environmental needs.
  • All other duties as assigned.

Requirements
Education and/or Experience: Associate's degree or equivalent from two-year college with six months to one year related experience and/or training; Prefer Bachelor degree; or equivalent combination of education and experience. Option: Bachelor's degree in related field with direct care experience or internship in Human Services.
Physical Demands: While performing the duties of this Job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to sit and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.
Balance Autism is an equal opportunity employer

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