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Night Reception Jobs in Iowa (NOW HIRING)

Avera Health

Patient Access Representative - ER

Spirit Lake, IA · On-site

$15 - $19.25/hr

Night Shift (United States of America) Be a part of Lakes Regional Healthcare! A multi-disciplinary ... Responsible for the reception and registration of Emergency Department patients, including patient ...

Glen Oaks Country Club

Hostess

West Des Moines, IA · On-site

$18.75/hr

To be effective, organization is key and includes keeping the stand or reception desk clean and ... A large part of the night's effectiveness is orchestrated from the host stand to the kitchen ...

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Night Reception information

What is a night receptionist?

Night receptionists are staff members who work at the front desk of hotels, hospitals, or other facilities during nighttime hours. Their main duties include checking in guests, handling reservations, answering inquiries, and ensuring the security and smooth operation of the premises overnight. Night receptionists may also perform administrative tasks, process payments, and respond to emergencies or guest requests that arise during the night. This role requires strong communication skills, attention to detail, and the ability to work independently with minimal supervision.

What skills and qualifications are needed to be a night receptionist?

To thrive as a Night Receptionist, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with hotel management software, reservation systems, and standard office equipment is typically required. Excellent communication, problem-solving ability, and reliability are standout soft skills in this role. These competencies ensure smooth overnight operations, guest satisfaction, and effective handling of any issues that arise during non-standard hours.

What challenges do night receptionists face and how can they be managed?

Night receptionists often encounter challenges such as handling late check-ins, managing security concerns, and addressing guest issues with limited on-site support. Effective communication skills and the ability to stay calm under pressure are crucial for resolving unexpected situations. Many employers provide protocols and training to help night receptionists manage these challenges, and collaborating with security staff or on-call managers is common practice to ensure a safe and smooth overnight operation.

What is the difference between Night Reception vs Front Desk Clerk?

AspectNight ReceptionFront Desk Clerk
Work HoursTypically overnight or late-night shiftsDay shifts, but can include evenings
CertificationsBasic customer service, hospitality experienceCustomer service, hospitality experience
Work EnvironmentHotels, motels, 24/7 facilitiesHotels, resorts, similar settings
ResponsibilitiesCheck-ins/outs, security, guest inquiriesCheck-ins/outs, reservations, guest assistance

Both Night Reception and Front Desk Clerk roles involve guest services in hospitality settings. The main difference lies in work hours, with Night Reception working overnight shifts, while Front Desk Clerks typically work daytime hours. Responsibilities and required skills are similar, focusing on customer service and guest management.

What does a night reception do?

A night reception involves managing front desk operations during overnight hours, including checking in guests, handling reservations, answering inquiries, and ensuring security. The role often requires good communication skills, attention to detail, and the ability to work independently in a quiet environment.

What are the most commonly searched types of Reception jobs in Iowa?

The most popular types of Reception jobs in Iowa are:

Night Reception jobs near you
Infographic showing various Night Reception job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 16% Part Time, 4% Contract, and 2% Nights. Highlights an 100% Physical job distribution.

Patient Access Representative - ER

Avera Health

Spirit Lake, IA • On-site

$15 - $19.25/hr

Full-time

Medical, PTO

Re-posted 27 days ago

Job description

Location:

Spirit Lake, IA

Worker Type:

Regular

Work Shift:

Night Shift (United States of America)

Be a part of Lakes Regional Healthcare! A multi-disciplinary team built on Compassion, Hospitality, and Stewardship, and the mission of improving the health and well-being of people in the Iowa Great Lakes region.

Position Highlights

Hours: 7:00PM - 7:00AM with rotating weekends & holidays with paid night shift differential.

Join the team at Lakes Regional Healthcare!

Award Winning Health Care:We take our work seriously and are proud to be in the Top 100 Rural and Community Hospital by iVantage Health Analytics and Chartis Center for Rural Health since 2019, in the Top 20 Rural and Community Hospital by the National Rural Health Association, to earn the Outstanding Patient Experience Award 2022 by Healthgrades, and the list goes on.

  • Paid Time Off (PTO) available on Day 1!
  • Positive Work Environment:Be part of an organization where we practice our mission & values in our daily operations and demonstrate our pride by delivering excellent care.

Lake Regional Healthcare is currently seeking a Patient Access Representativeto deliver the best possible service promotingthe aidein LRH'sAdmitting Team and LRH.

SUMMARY:

Responsible for the reception and registration of Emergency Department patients, including patient interviews and insurance verification, explanation of hospital policies regarding visitation, payment for charges, and services available. Screens visitors and releases patient condition information when authorized. Handles routine patient inquiries and problems.Emphasis on excellent customer service skills as well as attention to detail. Familiarity with multiline phone systems preferred.

EDUCATION AND/OR EXPERIENCE:

High school diploma or equivalent required. Previous switchboard experience and knowledge of hospital systems preferred. Qualified candidate will have exceptional attention to detail, experience with medical terminology, advanced computer skills and excellent customer service skills.

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About Avera Health

Sourced by ZipRecruiter

Avera Health, based in Sioux Falls, SD, US, is a significant player in the healthcare industry. This notable network of healthcare providers, hospitals, and health facilities serves over a million people across five Midwestern states. The health network was formed with the 1994 partnership of the Benedictine and Presentation Sisters, with its roots in compassionate service dating back to the late 1800s. Renowned for its commitment to providing excellent care and improving the health of individuals and communities, it has made significant strides in the medical field. Notable achievements include consistently high rankings in the top 15% of U.S. hospitals for clinical performance and patient outcomes.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Sioux Falls, SD, US

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