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Reception Assistant Jobs in Illinois (NOW HIRING)

Sinai Chicago

Office Assistant-Radiology

Chicago, IL

$17.25 - $22.75/hr

Distribute and assist with completing questionnaires required for specific imaging modalities or ... Perform general office duties, including monitoring reception area supplies and notifying the ...

Sinai Chicago

Office Assistant-Radiology

Chicago, IL · On-site

$17.25 - $22.75/hr

Distribute and assist with completing questionnaires required for specific imaging modalities or ... Perform general office duties, including monitoring reception area supplies and notifying the ...

Aston Carter

Administrative Assistant

Joliet, IL · On-site

$22 - $25/hr

The position blends reception, clerical, and customer support responsibilities in a smaller, close ... designated spaces. * Assist with order processing and handling purchase orders as needed ...

Junction Events

Front Office Assistant

Chicago, IL · On-site

$49K - $59K/yr

We are looking for a capable and friendly Front Office Assistant to work at our reception area. In this role, your duties will include answering incoming calls, scheduling appointments, and welcoming ...

Junction Events

Front Office Assistant

Chicago, IL

$49K - $59K/yr

We are looking for a capable and friendly Front Office Assistant to work at our reception area. In this role, your duties will include answering incoming calls, scheduling appointments, and welcoming ...

Apple Chevrolet

SERVICE RECEPTION

Tinley Park, IL · On-site

$14.50 - $19.25/hr

Part-Time Service Appointment Representative Position Summary We are seeking a friendly and organized Part-Time Service Appointment Representative to assist customers with scheduling automotive ...

Wheaton Eye Clinic LTD

Medical Reception

Bartlett, IL · On-site

$17 - $20/hr

... and assist all incoming telephone calls * provide timely and accurate information and quality customer service to incoming patient inquiries * schedule appointments using a computerized scheduling ...

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Reception Assistant information

What does a reception assistant do?

A Reception Assistant is responsible for greeting visitors, answering incoming calls, and providing administrative support at the front desk of an organization. They help manage appointments, handle inquiries, and direct guests to the appropriate departments. Additionally, Reception Assistants may sort mail, maintain visitor logs, and perform light clerical tasks to ensure the smooth operation of the office. Their role is essential in creating a positive first impression and facilitating efficient communication within the workplace.

What are some common challenges a reception assistant might face, and how can they effectively handle them?

Reception Assistants often face challenges such as managing multiple phone lines, handling a high volume of visitors, and addressing unexpected issues like scheduling conflicts. Effective time management, clear communication, and adaptability are key to handling these situations smoothly. Building strong organizational habits and staying calm under pressure will help you provide excellent service and maintain a welcoming environment.

What are the key skills and qualifications needed to thrive as a reception assistant, and why are they important?

To thrive as a Reception Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite and experience with phone systems or appointment scheduling tools are typically required. Excellent communication, professionalism, and a welcoming attitude help you stand out in this customer-facing role. These skills and qualities ensure efficient front-desk operations, positive first impressions, and effective support for both staff and visitors.

What is the difference between Reception Assistant vs Office Clerk?

AspectReception AssistantOffice Clerk
Primary RoleGreeting visitors, answering phones, managing front deskHandling administrative tasks, data entry, filing
Work EnvironmentFront reception area, customer-facingOffice setting, administrative area
Required SkillsCommunication, customer service, organizationData management, organization, basic computer skills
Common CertificationsNone typically required, but customer service experience helpsNone typically required, basic computer skills preferred

While both roles support office operations, a Reception Assistant primarily manages front desk duties and customer interactions, whereas an Office Clerk handles administrative and clerical tasks behind the scenes. The roles often overlap in skills like organization and communication, but their focus areas differ based on the work environment and responsibilities.

Which reception assistant job pays the most?

Reception assistant roles typically offer salaries that vary based on location, experience, and employer. Generally, positions in larger organizations or in regions with a higher cost of living tend to pay more. Advanced skills or certifications can also lead to higher compensation in this field.

What are the most commonly searched types of Reception jobs in Illinois?

The most popular types of Reception jobs in Illinois are:

What cities in Illinois are hiring for Reception Assistant jobs?

Cities in Illinois with the most Reception Assistant job openings:

Reception Assistant jobs near you
Infographic showing various Reception Assistant job openings in Illinois as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Office Assistant-Radiology

Sinai Chicago

Chicago, IL

$17.25 - $22.75/hr

Full-time

Re-posted 7 days ago

Sinai Chicago rating

7.8

Company rating: 7.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Position Purpose:

Responsible for performing daily clerical support tasks that are routine and repetitive in nature such as but not limited to answering the telephone, providing excelled customer service, order entry, photocopying, record maintenance, reminder phone calls, and scheduling and other general office duties. Maintains a professional demeanor with both internal and external customers.

WHAT YOU WILL DO:

  • Greet patients and visitors in a professional and friendly manner using the AIDET approach (Acknowledge, Introduce, Duration, Explanation, Thank You).
  • Direct patients to appropriate waiting areas after check-in. Distribute and assist with completing questionnaires required for specific imaging modalities or screenings.
  • Obtain corrected referral orders from providers to ensure proper exam orders are entered in EPIC (Hospital Information System) prior to the patient’s scheduled appointment.
  • Screen and manage incoming calls, routine messages, and service requests. Communicate with physicians, residents, nurses, and other staff to update patient status and coordinate care.Report critical findings as necessary.
  • Upload electronic images from external institutions and scan reports into the appropriate system, linking them to the patient's chart.
  • Reproduce imaging studies on CD for all film requests and ensure proper consent is obtained for the release of medical records, following state regulations.
  • Maintain and organize patient documentation.
  • Confirm patient appointments by phone at least two days before the scheduled visit. Cancel or reschedule appointments as needed via EPIC or by coordinating with Centralized Scheduling.
  • Perform general office duties, including monitoring reception area supplies and notifying the supervisor of inventory needs.
  • Print schedules and requisitions for the assigned area. Monitor patient flow within the department and place transportation requests for outpatients and inpatients as needed.
  • Fax or print reports to physicians’ offices upon request to ensure continuity of care.
  • Assist technologists with patient flow coordination, including preparing exam rooms, retrieving patients, assisting with gown changes, placing transport requests, monitoring patient condition in the department, and answering general inquiries related to appointments.
  • Perform other duties as assigned in the following areas: Crown Reception Desk and Tech Areas, Ultrasound Reception Desk, Reading Room, File Room, La Villita and Lawndale clinics

WHAT YOU WILL NEED:

  • High School Diploma or GED equivalent
  • Minimal or no prior work experience required

Knowledge and Skills:

Experience in EPIC and MEDITECH software systems preferred.

What Sinai Chicago employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Sinai Chicago logo

About Sinai Chicago

Sourced by ZipRecruiter

Sinai Chicago is an integral part of the healthcare industry, established to provide quality and accessible healthcare for the Chicago, IL, US community. The organization operates across various healthcare sectors including teaching, research, and providing clinical care. Since its inception in 1919, Sinai Chicago has been resolute in improving the health of the people and communities it serves, with a focus on delivering value-based care to areas with pressing health needs. The core values of Sinai Chicago include respect, integrity, teamwork, accountability, and quality. The company's mission and commitment lie in nurturing healthier communities through the provision of accessible, quality healthcare.

Industry

Health care and social assistance and hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Chicago, IL, US

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