Reality Lab Meta Jobs (NOW HIRING)

Come join our Meta Store Retail team in West Hollywood, CA, as we bring Meta AI glasses and wearables, along with Meta Quest mixed-reality products, to life!   As the Assistant Manager, you will partner closely with the Store Manager to lead a high-performing retail team focused on delivering exceptional customer experiences, driving business results, and maintaining operational excellence.  This role plays a key part in supporting daily store operations, coaching and developing team members, and ensuring the store consistently delivers on the Meta brand promise.  The ideal candidate is a hands-on leader who thrives in a fast-paced retail environment and is passionate about people development, customer service, sales performance, and operational execution.

Join a team at the forefront of wearable and mixed reality technology while helping create innovative customer experiences. You'll have the opportunity to develop talent, drive business results, and play a key leadership role in a growing retail organization.

• Biweekly pay
• Health and wellness benefits plans
• Paid time off and holidays
• 401(k) with employer matching
• Paid training
• Employee discounts
• Referral bonus
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
• Opportunity to work with a growing company that actively rewards and promotes its employees

• Partner with the Store Manager to lead daily store operations and drive overall business performance
• Serve as the leader on duty and oversee store operations in the Store Manager's absence
• Deliver exceptional customer experiences through engaging product demonstrations and meaningful customer interactions
• Coach, develop, and support team members to achieve sales, service, and operational goals
• Drive customer acquisition, conversion, retention, and satisfaction metrics
• Manage operational processes, including opening and closing procedures, inventory management, logistics, point-of-sale systems, cash handling, and reporting
• Analyze store performance and help implement strategies to improve results
• Partner with Meta's technical support teams to ensure in-store technology and experiences are functioning properly
• Act as a subject matter expert on Meta's wearable and mixed reality products
• Maintain brand standards, operational excellence, and a culture of accountability and teamwork
• Support recruiting, onboarding, training, and development of new team members
• Perform additional duties as assigned

Experience and Education:

• High School Diploma or equivalent required
• 2+ years of retail sales management experience required 
• 3+ years of customer-facing expertise in retail sales required
• Demonstrated strength in teaching/coaching techniques; positively influences and empowers others

Skills and Attributes:

• Extremely strong interpersonal communication, soft skills, written, verbal, and on-camera
• Performance Management and conflict resolution skills
• Ability to build and foster business relationships at multiple levels and independently
• Ability to show patience and tact and remain calm under pressure
• High level of initiative and self-motivation with a continued drive to learn
• Strong time management and organizational skills
• Ability to practice good judgment in analyzing information, strategic/critical thinking, and decision-making
• Flexible availability with the ability to be on-call as needed

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is required to:

• Regularly talk, sit, stand, walk, and bend over, repetitive use of hands/arms, repetitive use of legs, and grasp
• Frequently lift and carry up to 25 lbs
• Occasionally lift and carry up to 50 lbs
• Continuous hand/eye coordination and fine manipulation

Channel Partners Solutions is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. Channel Partners is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. Channel Partners is an at-will employer.

Channel Partners is a team of experts delivering end-to-end retail, marketing, and consumer activation solutions across industries. We connect every part of the retail ecosystem to move brands forward with precision, speed, and measurable impact. Visit us at www.channelpartners.com for more information.

Channel Partners is committed to protecting applicant privacy, and any personal information submitted during the hiring process is used solely for recruitment purposes in accordance with our privacy policies and applicable data protection laws, including CCPA. We restrict access to applicant data to authorized personnel and maintain safeguards to prevent unauthorized access or misuse. Applicants may have rights under these laws—such as accessing, correcting, or requesting deletion of their information—and can contact Human Resources with any questions or to exercise these rights. To view our privacy policies please visit Privacy Policy and California Privacy Rights. #RMCPINDEED