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Real Time Operations Analyst Jobs (NOW HIRING)

Connect Search, LLC

Operations Analyst

Libertyville, IL · On-site

Operations Analyst (Chargebacks & Pricing) Libertyville, IL (Hybrid, 4 days in office) Up to $85 ... Real growth path beyond the role * 2-step process, so no drawn-out hiring cycle If this sounds like ...

Brookfield Renewable

Real Time Trader

Manhattan, NY

The Real-Time Trader serve an integral role within front office, working alongside the Analysts and Short-Term Traders of the regional trading teams. The position reports to the Manager of Real-Time ...

Vitol

Operations Analyst

Houston, TX · On-site

Leveraging expertise in wholesale and retail market structures, day-ahead and real-time market ... Applying advanced data analysis techniques in Python to identify operational bottlenecks, forecast ...

Vitol

Operations Analyst

Houston, TX

Leveraging expertise in wholesale and retail market structures, day-ahead and real-time market ... Applying advanced data analysis techniques in Python to identify operational bottlenecks, forecast ...

Johnson Controls

Operations Analyst

Aurora, CO

$23.08 - $30/hr

... real-world results and help move society forward. Operations Analyst - CMC Support/ICC Please Note ... While the title of this position is Operations Analyst, this role is primarily focused on technical ...

Johnson Controls

Operations Analyst

Aurora, CO · On-site

$23.08 - $30/hr

... real-world results and help move society forward. Operations Analyst - CMC Support/ICC Please Note ... While the title of this position is Operations Analyst, this role is primarily focused on technical ...

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Real Time Operations Analyst information

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How much do real time operations analyst jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for real time operations analyst in the United States is $33.75, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.38 per hour, depending on experience, location, and employer.

What is a real time operations analyst?

Real Time Operations Analysts are professionals responsible for monitoring, analyzing, and managing the real-time performance of operations in environments such as call centers, utilities, or transportation systems. Their main goal is to ensure service levels are met by making quick decisions about staffing, scheduling, and workflow adjustments based on real-time data. They often use specialized workforce management software and collaborate closely with team leaders and managers to maintain operational efficiency. Their work helps organizations respond rapidly to changes in demand and optimize resource allocation.

What are the key skills and qualifications needed to thrive as a real time operations analyst?

To thrive as a Real Time Operations Analyst, you need analytical skills, problem-solving abilities, and a solid understanding of workforce management principles, often supported by a degree in business, mathematics, or a related field. Proficiency in workforce management software (such as NICE, Genesys, or Verint), real-time monitoring tools, and advanced Excel is typically required. Excellent communication, attention to detail, and the ability to remain calm under pressure are standout soft skills. These competencies are crucial for ensuring optimal staffing, dynamic response to changing business needs, and maintaining service levels in fast-paced operational environments.

What is the difference between Real Time Operations Analyst vs Data Analyst?

AspectReal Time Operations AnalystData Analyst
Required CredentialsBachelor's in IT, Business, or related field; certifications like CCNA or CompTIABachelor's in Statistics, Mathematics, or related field; certifications like Microsoft Excel or Tableau
Work EnvironmentOperations centers, monitoring systems, live data feedsOffice settings, analyzing datasets, creating reports
Employer & Industry UsageFinancial services, telecommunications, logisticsMarketing, healthcare, finance, technology
Comparison Search IntentUnderstanding real-time monitoring and incident responseAnalyzing historical data for insights

The Real Time Operations Analyst focuses on monitoring live systems, responding to incidents, and ensuring operational efficiency in real-time environments. In contrast, Data Analysts primarily analyze historical data to identify trends and support decision-making. While both roles require analytical skills and technical knowledge, their daily tasks and focus areas differ significantly.

How does a real time operations analyst typically collaborate with other departments to ensure efficient workflow management?

A Real Time Operations Analyst works closely with departments such as customer service, workforce management, and IT to monitor live operational metrics and adjust workforce allocations in real time. By maintaining open communication channels, they can rapidly respond to unexpected changes in call volume or system issues, ensuring service levels are consistently met. This role often involves participating in daily meetings, providing regular performance reports, and recommending process adjustments to maximize efficiency. Effective collaboration is key to minimizing downtime and optimizing resource utilization across the organization.
More about Real Time Operations Analyst jobs
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Real Time Operations Analyst jobs near you
Infographic showing various Real Time Operations Analyst job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $70,210 per year, or $33.8 per hour.

Operations Analyst

Connect Search, LLC

Libertyville, IL • On-site

Other

Medical, Retirement

Posted 6 days ago

Job description

Operations Analyst (Chargebacks & Pricing)

Libertyville, IL (Hybrid, 4 days in office)

Up to $85,000 + 10% bonus


I'm partnered with an employee-owned global healthcare products manufacturer headquartered in Libertyville. They're hiring an Operations Analyst to own their chargeback and pricing process. This is a newly created seat with a fast, 2-step interview process.


What you'll do:

  • Analyze, process, and reconcile chargebacks for national distributors and wholesalers
  • Serve as the go-to business partner for distributor contacts and resolve disputes
  • Maintain pricing and GPO membership data in the pricing system (Vistex)
  • Communicate pricing adjustments across the business daily
  • Partner with AR, Sales, Customer Service, and National Accounts
  • Build SOPs and drive process improvements


Who fits:

Two profiles work here.

  • Experienced chargeback, rebate, or contract pricing pros from healthcare, med device, or pharma. An Associates degree is fine with this background.
  • Sharp finance or accounting talent with 2-3+ years of experience and strong Excel skills who want a business-facing analytical role with room to grow into other areas of the company. Bachelors required for this path.


Nice to have:

  • SAP and Vistex experience
  • BW or similar reporting tools
  • Healthcare distribution, GPO, or class of trade knowledge


Why this one:

  • Employee-owned, stable, mission-driven company
  • Above-market total rewards: strong 401k with safe harbor match, 11 paid holidays, education assistance
  • Real growth path beyond the role
  • 2-step process, so no drawn-out hiring cycle


If this sounds like you or someone you know, apply or message me directly. All conversations confidential.

Apply