1

Real Time Operations Analyst Jobs (NOW HIRING)

Real Time Specialist

Schaumburg, IL · On-site

$81K - $81K/yr

You will collaborate closely with WFM Analysts and the operations teams to optimize staffing levels, manage call queues, and ensure efficient handling of customer interactions. Primary ...

Real Time Specialist

Schaumburg, IL · On-site

$16.75 - $22/hr

You will collaborate closely with WFM Analysts and the operations teams to optimize staffing levels, manage call queues, and ensure efficient handling of customer interactions. Primary ...

Provides real-time analytical support during irregular operations to align execution decisions with schedule intent and recovery strategies. * Facilitates structured After-Action Reviews (AARs ...

Provides real-time analytical support during irregular operations to align execution decisions with schedule intent and recovery strategies. * Facilitates structured After-Action Reviews (AARs ...

Real Time Specialist

Pittsford, NY · On-site

$16.25 - $21.25/hr

You will collaborate closely with WFM Analysts and the operations teams to optimize staffing levels, manage call queues, and ensure efficient handling of customer interactions. Primary ...

Monitoring and intervention on power generation equipment performance in real-time to support field operations. * Utilize data acquisition platforms to analyze equipment health and detect anomalies ...

Our mission is to establish readiness as a real-time condition that is continuously achieved. Today ... We are seeking a detail-oriented, proactive and expeditious Delivery Operations Analyst to act as ...

Operations Analyst

El Paso, TX · On-site

$25 - $27/hr

One to three years property management or real estate experience preferred. * Yardi Software ... Paid Time Off * 11 paid holidays * Employee Assistance Program * Career advancement opportunities

As an Operations Analyst, you will support and lead specific business and client initiative with a ... Robust time off policy This position will be based out of our Irving, TX headquarters; however ...

The Real-Time Trader serve an integral role within front office, working alongside the Analysts and Short-Term Traders of the regional trading teams. The position reports to the Manager of Real-Time ...

The Real-Time Trader serve an integral role within front office, working alongside the Analysts and Short-Term Traders of the regional trading teams. The position reports to the Manager of Real-Time ...

... running real business operations -- this is the role. You won't spend your time in spreadsheets ... analysis that shapes strategy, and building systems that help the company scale faster. You'll get ...

next page

Showing results 1-20

Real Time Operations Analyst information

See salary details

$14

$33

$56

How much do real time operations analyst jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for real time operations analyst in the United States is $33.75, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.38 per hour, depending on experience, location, and employer.

What are Real Time Operations Analysts?

Real Time Operations Analysts are professionals responsible for monitoring, analyzing, and managing the real-time performance of operations in environments such as call centers, utilities, or transportation systems. Their main goal is to ensure service levels are met by making quick decisions about staffing, scheduling, and workflow adjustments based on real-time data. They often use specialized workforce management software and collaborate closely with team leaders and managers to maintain operational efficiency. Their work helps organizations respond rapidly to changes in demand and optimize resource allocation.

What are the key skills and qualifications needed to thrive as a Real Time Operations Analyst, and why are they important?

To thrive as a Real Time Operations Analyst, you need analytical skills, problem-solving abilities, and a solid understanding of workforce management principles, often supported by a degree in business, mathematics, or a related field. Proficiency in workforce management software (such as NICE, Genesys, or Verint), real-time monitoring tools, and advanced Excel is typically required. Excellent communication, attention to detail, and the ability to remain calm under pressure are standout soft skills. These competencies are crucial for ensuring optimal staffing, dynamic response to changing business needs, and maintaining service levels in fast-paced operational environments.

What is the difference between Real Time Operations Analyst vs Data Analyst?

AspectReal Time Operations AnalystData Analyst
Required CredentialsBachelor's in IT, Business, or related field; certifications like CCNA or CompTIABachelor's in Statistics, Mathematics, or related field; certifications like Microsoft Excel or Tableau
Work EnvironmentOperations centers, monitoring systems, live data feedsOffice settings, analyzing datasets, creating reports
Employer & Industry UsageFinancial services, telecommunications, logisticsMarketing, healthcare, finance, technology
Comparison Search IntentUnderstanding real-time monitoring and incident responseAnalyzing historical data for insights

The Real Time Operations Analyst focuses on monitoring live systems, responding to incidents, and ensuring operational efficiency in real-time environments. In contrast, Data Analysts primarily analyze historical data to identify trends and support decision-making. While both roles require analytical skills and technical knowledge, their daily tasks and focus areas differ significantly.

How does a Real Time Operations Analyst typically collaborate with other departments to ensure efficient workflow management?

A Real Time Operations Analyst works closely with departments such as customer service, workforce management, and IT to monitor live operational metrics and adjust workforce allocations in real time. By maintaining open communication channels, they can rapidly respond to unexpected changes in call volume or system issues, ensuring service levels are consistently met. This role often involves participating in daily meetings, providing regular performance reports, and recommending process adjustments to maximize efficiency. Effective collaboration is key to minimizing downtime and optimizing resource utilization across the organization.
More about Real Time Operations Analyst jobs
What job categories do people searching Real Time Operations Analyst jobs look for? The top searched job categories for Real Time Operations Analyst jobs are:
Infographic showing various Real Time Operations Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $70,210 per year, or $33.8 per hour.
Sr Eng - Real-Time Analytics

Sr Eng - Real-Time Analytics

Berkshire Hathaway Energy

Las Vegas, NV • On-site

$49.90 - $58.65/hr

Full-time

Posted 3 days ago


Berkshire Hathaway Energy rating

6.5

Company rating: 6.5 out of 10

Based on 18 frontline employees who took The Breakroom Quiz


Job description


Basic Purpose
Provides real-time analytical and operations engineering services for Distribution System Operations pertaining to outage identification, management, notifications, and reporting.
Responsibilities
Essential Duties and Responsibilities
Performs real-time technical analysis on "Last Gasp" outage notifications from Advanced Metering Infrastructure (AMI) to develop scope and identify cause of outages. Queries additional AMI meters, if necessary, to assist with positive identification of potentially failed equipment.
Classifies the degree of certainty of outages based on AMI data, Distribution System configuration, Outage calls, and SCADA information.
Develops Estimated Time of Restoration (ETR) based on identification of failed equipment, any other existing outages, available resources, and other conditions (weather, traffic congestion, road conditions etc.). Provides real time updates to the ETR based on changes in outage conditions.
Identifies outages where outage restoration is outside NVE's control. Appropriately categorizes such outages in DMS.
Verifies system restoration through "Restoration" signals from AMI. Identifies potential "Nested Outages" based on "Restoration" signals and AMI meter "Pings".
Manages Distribution System Outage "data stream" to support Business Intelligence based internal and external dash boards, notifications, and reports.
Works directly with metering and call center leadership to improve data and information flow to customers via call center agents and web-based outage information.
Analyzes distribution system interruptions and recommends solutions (equipment, procedures, or process improvements) to improve system restoration.
Develops procedures and practices to be used by System Operators in the operation of the electric distribution system.
Analyzes Distribution Automation data, and provides real-time engineering and technical support for identification and resolution of potential and actual outages. Recommends changes to Distribution Automation settings, as needed.
Conducts Real-Time Operations Engineering analysis on Distribution System, including Power Flow Analysis, Contingency Analysis, and Distribution System Voltage assessment.
Provides technical support to System Operators and field personnel during system emergencies.
Acts in a leadership capacity to manage real-time personnel resources, ensuring optimum level of Distribution System Operations support. Assigns additional resources, as needed.
Provides training to Distribution System Operators.
Ensures all compliance aspects of position are known and followed; understands and complies with all policies, codes and regulations applicable to position and company.
Performs related duties as assigned.
Qualifications
Essential Education, Skills, and Environment
Education and Work Experience
Bachelor's degree in electrical engineering from an accredited school and 5 years of industry experience as a licensed professional engineer.
If not a licensed professional, must have a bachelor's degree in electrical engineering from an accredited school and eight or more years of experience performing work in an engineering capacity.
Specialized Knowledge and Skills
Demonstrated practical competence in electrical system design, planning, protection, operating characteristics, techniques and philosophy. Working knowledge of electrical power distribution systems engineering, construction practices and procedures, and report writing. Ability to communicate effectively with a wide variety of operating, planning and engineering personnel, and regulatory agencies is required. Able to support System Control Operations in a 24/7 work environment.
Equipment and Applications
PCs, word processing, spreadsheet and database software. Must be able to learn specific operational applications used by System Control.
Work Environment and Physical Demands
General office environment.
NOTE:
Depending on qualifications of applicants, this position may be filled at a lower level such as Engineer II or I.
About Us
NV Energy is looking for qualified people to join us in one of the premier energy companies in the West. Located in the fastest growing state in the United States, NV Energy provides electricity to 1.3 million customers throughout Nevada as well as a state tourist population exceeding 40 million annually. Among the many communities we serve are Las Vegas, Reno-Sparks, Henderson, Elko and South Lake Tahoe. We also provide natural gas to more than 155,000 citizens in the Reno-Sparks area.
About the Team
NV Energy is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation.

What Berkshire Hathaway Energy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom