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Real Time Operations Analyst Jobs (NOW HIRING)

Real-Time Analyst

Tracy, CA ยท On-site

$21 - $38/hr

RH is seeking a dynamic and detail-oriented Workforce Optimization Real-Time Analyst to join our ... operations and cross-functional time zones * Demonstrate an outstanding ability to listen ...

Work with Jupiter SCADA team and Remote-Operations Control Center (ROC) to identify and ... analysis, decision making, and legal & regulatory compliance * High comfort level with fast-moving ...

Work with Jupiter SCADA team and Remote-Operations Control Center (ROC) to identify and ... analysis, decision making, and legal & regulatory compliance * High comfort level with fast-moving ...

Work within a 24/7 rotating real-time operations schedule that will include working nights ... analysis, decision making, and legal & regulatory compliance * High comfort level with fast-moving ...

Work within a 24/7 rotating real-time operations schedule that will include working nights ... analysis, decision making, and legal & regulatory compliance * High comfort level with fast-moving ...

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Real Time Operations Analyst information

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How much do real time operations analyst jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for real time operations analyst in the United States is $33.75, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.38 per hour, depending on experience, location, and employer.

What are Real Time Operations Analysts?

Real Time Operations Analysts are professionals responsible for monitoring, analyzing, and managing the real-time performance of operations in environments such as call centers, utilities, or transportation systems. Their main goal is to ensure service levels are met by making quick decisions about staffing, scheduling, and workflow adjustments based on real-time data. They often use specialized workforce management software and collaborate closely with team leaders and managers to maintain operational efficiency. Their work helps organizations respond rapidly to changes in demand and optimize resource allocation.

What are the key skills and qualifications needed to thrive as a Real Time Operations Analyst, and why are they important?

To thrive as a Real Time Operations Analyst, you need analytical skills, problem-solving abilities, and a solid understanding of workforce management principles, often supported by a degree in business, mathematics, or a related field. Proficiency in workforce management software (such as NICE, Genesys, or Verint), real-time monitoring tools, and advanced Excel is typically required. Excellent communication, attention to detail, and the ability to remain calm under pressure are standout soft skills. These competencies are crucial for ensuring optimal staffing, dynamic response to changing business needs, and maintaining service levels in fast-paced operational environments.

What is the difference between Real Time Operations Analyst vs Data Analyst?

AspectReal Time Operations AnalystData Analyst
Required CredentialsBachelor's in IT, Business, or related field; certifications like CCNA or CompTIABachelor's in Statistics, Mathematics, or related field; certifications like Microsoft Excel or Tableau
Work EnvironmentOperations centers, monitoring systems, live data feedsOffice settings, analyzing datasets, creating reports
Employer & Industry UsageFinancial services, telecommunications, logisticsMarketing, healthcare, finance, technology
Comparison Search IntentUnderstanding real-time monitoring and incident responseAnalyzing historical data for insights

The Real Time Operations Analyst focuses on monitoring live systems, responding to incidents, and ensuring operational efficiency in real-time environments. In contrast, Data Analysts primarily analyze historical data to identify trends and support decision-making. While both roles require analytical skills and technical knowledge, their daily tasks and focus areas differ significantly.

How does a Real Time Operations Analyst typically collaborate with other departments to ensure efficient workflow management?

A Real Time Operations Analyst works closely with departments such as customer service, workforce management, and IT to monitor live operational metrics and adjust workforce allocations in real time. By maintaining open communication channels, they can rapidly respond to unexpected changes in call volume or system issues, ensuring service levels are consistently met. This role often involves participating in daily meetings, providing regular performance reports, and recommending process adjustments to maximize efficiency. Effective collaboration is key to minimizing downtime and optimizing resource utilization across the organization.
More about Real Time Operations Analyst jobs
What job categories do people searching Real Time Operations Analyst jobs look for? The top searched job categories for Real Time Operations Analyst jobs are:
Infographic showing various Real Time Operations Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $70,210 per year, or $33.8 per hour.
Real-Time Operations Mission Lead with Security Clearance

Real-Time Operations Mission Lead with Security Clearance

CACI

Springfield, VA โ€ข On-site

Other

Medical, Retirement, PTO

Posted 16 days ago


Job description

Job Title: Real-Time Operations Mission Lead Job Category: Intelligence Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 25% Type of Travel: Continental US * * * The Opportunity: Join our dynamic team as a Mission Lead. In this critical role, you will be responsible for evaluating the missions supported by the contract, as well as assessing current tasking, collection, processing, and dissemination of data in support of mission objectives. You will continuously evaluate the mission concept of operations (CONOP), assess the tools and applications, and recommend innovations or enhancements to improve the efficiency and efficacy of the operations team. You will interface with shift operations to receive their feedback on system performance and support Government Operations Officers, who are engaged in the full cycle of collection operations, ranging from mission analysis, concept development, plan development, to supporting execution and finally assessing mission success. This role serves as the primary point of contact for mission-related activities, ensuring alignment with organizational goals and objectives. Responsibilities: * Evaluate the missions supported by the contract and assess current tasking, collection, processing, and dissemination of data in support of mission objectives.
* Continuously evaluate the mission concept of operations (CONOP), assess tools and applications, and recommend innovations or enhancements to improve operational efficiency and efficacy.
* Interface with shift operations to receive feedback on system performance.
* Support Government Operations Officers in the full cycle of collection operations, including mission analysis, concept development, plan development, execution support, and assessments of mission success.
* Provide advanced mentorship, assistance, and training to Mission Support Specialists, operators, and other team members.
* Oversee the development and implementation of mission support strategies and processes.
* Ensure alignment of mission support activities with organizational goals and objectives.
* Collaborate with senior management to drive continuous improvement initiatives.
* Monitor and evaluate mission performance, seeking improvements and efficiencies.
* Coordinate standards of operation and ensure compliance with mission requirements.
* Work closely with crew leads on certification of team members and manage cross-system training programs.
* Certify and gain a deep understanding of all mission systems.
* Ensure the team is prepared to support system testing after upgrades and during maintenance activities.
* Train team members on mission systems to ensure they are proficient and up-to-date with the latest procedures and technologies.
* Monitor system performance to respond to event notifications and determine appropriate courses of action.
* Provide quality control and technical input for problem reports or discrepancy reports created Qualifications: Required: * Typically requires a Bachelor's degree and at least 10 years of directly related experience, or an equivalent combination of education and experience.
* A TS/SCI with a minimum Polygraph is required to begin employment. Continued employment may require obtaining a higher-level polygraph.
* Proven experience in a leadership role within mission operations or a related field.
* Strong knowledge of mission support systems and operations.
* Excellent leadership, communication, and interpersonal skills.
* Ability to multi-task and manage multiple priorities effectively.
* Strong analytical and problem-solving skills.
* Experience in a real-time operations environment or real-time watch operations support.
* Knowledge of both theoretical and practical aspects of satellite communications.
* Understanding of Radio Frequency spectrums and their utilization, acquisition, and correction.
* Understanding of operating complex satellite infrastructure and satellite communication systems.
* Self-motivated with the ability and desire to learn complex systems with minimal direction.
* Routine interaction with multiple customers.
* Solid written and verbal communication skills. - What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. The proposed salary range for this position is: $109,800 - $241,600 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.