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Real Time Crime Center Jobs (NOW HIRING)

TELUS Digital

WFM Real Time Analyst

Las Vegas, NV · On-site

Monitor real time metrics (attendance & schedule adherence, average handle time- AHT, automatic ... center; workforce management experience is a plus * High school degree * CEFR B1-B2 English (oral ...

Laseagrant

$60 - $70/hr

The mission of the Real-Time Information Center (RTIC) willcentralize a broad range of current and ... Research emerging technologies and trends in crime analysis and public safety. Research and ...

New

City of Salina, KS

Police Officer

Salina, KS · On-site

... real-time crime center resources. • Operates a computer information terminal; may perform service desk duties; handles animal problems. • Assists fire department & ambulance personnel in ...

TEKsystems

Real Time Coordinator

Hopkins, MN · Remote

$25 - $32/hr

Analyze call center performance and make real-time adjustments to support service levels. * Track ... An employer who violates this law shall be subject to criminal penalties and civil liability. Use ...

New

TEKsystems

Real Time Coordinator

Hopkins, MN · Remote

$25 - $32/hr

Analyze call center performance and make real-time adjustments to support service levels. * Track ... An employer who violates this law shall be subject to criminal penalties and civil liability. Use ...

New

RH

Real-Time Analyst

Tracy, CA · On-site

Monitor real-time inbound traffic and provide recommendations to adjust staffing based on call volume, absenteeism, and other variables * Leverage daily and historical reports to identify ...

Restoration Hardware

Real-Time Analyst

Tracy, CA · On-site

Monitor real-time inbound traffic and provide recommendations to adjust staffing based on call volume, absenteeism, and other variables * Leverage daily and historical reports to identify ...

RH

Real-Time Analyst

Tracy, CA · On-site

$21 - $38/hr

Monitor real-time inbound traffic and provide recommendations to adjust staffing based on call volume, absenteeism, and other variables * Leverage daily and historical reports to identify ...

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$11K

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How much do real time crime center jobs pay per year?

As of Sep 7, 2026, the average yearly pay for real time crime center in the United States is $66,913.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $74,500.00 per year, depending on experience, location, and employer.

What is a Real Time Crime Center?

A Real Time Crime Center (RTCC) job involves using real-time technology, databases, and surveillance tools to assist law enforcement in preventing and responding to crimes. Analysts working in an RTCC monitor live camera feeds, analyze crime patterns, and quickly provide officers with critical intelligence. They collaborate with law enforcement agencies to enhance situational awareness and improve response times. This role requires proficiency in data analysis, surveillance systems, and communication.

What are the daily responsibilities of a Real Time Crime Center?

Professionals working in a Real Time Crime Center are responsible for monitoring live surveillance feeds, analyzing crime data, and relaying real-time information to officers in the field. You will collaborate closely with law enforcement, emergency responders, and sometimes external agencies to provide actionable intelligence during incidents. Typical tasks include assessing threats, preparing crime trend reports, operating specialized software, and maintaining situational awareness of ongoing events. The work environment is typically fast-paced and team-oriented, with shifts that may cover nights, weekends, or holidays. This role plays a vital part in supporting public safety by enabling quick, informed responses to developing situations.

What are the key skills and qualifications needed for a Real Time Crime Center?

To thrive in a Real Time Crime Center, you need strong analytical skills, attention to detail, and experience in law enforcement or public safety operations. Familiarity with surveillance technology, computer-aided dispatch (CAD) systems, GIS mapping, and certification in crime analysis or related software is highly beneficial. Excellent communication, teamwork, and critical thinking abilities help professionals effectively coordinate with field units and multiple agencies. These skills ensure rapid, accurate information sharing and support, which are crucial for effective incident response and decision-making during emergencies.

More about Real Time Crime Center jobs

What cities are hiring for Real Time Crime Center jobs?

Cities with the most Real Time Crime Center job openings:

What are the most commonly searched types of Real Time Crime Center jobs?

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What states have the most Real Time Crime Center jobs?

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Real Time Crime Center jobs near you
Infographic showing various Real Time Crime Center job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 73% Full Time, 21% Part Time, and 4% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $66,913 per year, or $32.2 per hour.

WFM Real Time Analyst

TELUS Digital

Las Vegas, NV • On-site

Full-time

Re-posted 16 days ago

TELUS Digital rating

7.3

Company rating: 7.3 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

127th of 226 rated it services

Job description

Description
Last day to apply: Sunday, May 24th 2026 by 11:59 PM
Position overview
As a Real Time Analyst you use your expertise to monitor and analyse real time/ intraday operations performance. You verify attendance and produce intraday reporting to ensure service level agreements are met.
Key responsibilities
  • Monitor real time metrics (attendance & schedule adherence, average handle time- AHT, automatic call distribution- ACD- talk time, after call work- ACW) to ensure proper staffing levels and compliance with the account's service level agreements
  • Provide real-time performance reports (aux activities, hold time, after call usage) and post mortem reports to Operations leaders in the established cadence
  • Proactively communicate intraday challenges impacting service level agreements to Operation leaders in support required actions
  • Support communication with team leaders and frontline team members

Core competencies
  • Giving support, focusing on customers, embracing technology, managing self-development

Leadership competencies
  • N/A no people management accountabilities

Functional competencies
  • Knowledge of real time monitoring and reporting
  • Analytical and problem solving skills
  • Ability to work in a fast paced environment
  • Ability to solve problems in straightforward situations, analyzing possible solutions from experience, judgement and precedents

Qualifications
  • 8+ months of work experience in contact center; workforce management experience is a plus
  • High school degree
  • CEFR B1-B2 English (oral/ written) (Or as in SOW)

About Company:
TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.
We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.
Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.
Equal Opportunity Employer Statement
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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