Readiness Program Manager Jobs in Washington (NOW HIRING)

Summary
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
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Duties
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• Serves as the Transition Readiness Program (TRP) Administrator, Personal and Professional Development (P&PD) Branch; Marine and Family Programs Division; Marine Corps Community Services. The purpose of this position is to serve as the Transition Readiness Program (TRP) Administrator to perform support functions of gathering, collecting, upkeeping, and reporting statistical data; to prepare and conduct briefs, presentations, and training sessions; to assist clients, and to participate in program outreach events as directed. The TRP Administrator is a member of the TRP office which conducts and executes the installations TRP duties to assist military members and their families as they transition to civilian life and complete all congressionally mandated requirements per Congressional Public laws, Department of Defense Instructions (DoDI), Marine Corps Orders and other directives. Greets clients and gathers brief personal data to assist in identifying immediacy of need and scheduling appointments. Receives clients and provides warm handoff to the appropriate service provider. Screens incoming telephone calls, determining those which can be answered, and those which must be referred. Schedules clients for classes and individual appointments and provides reminder/follow-up communication to clients. Adapts services for clients as needed. Assists in the execution and facilitation of transition assistance seminars and personal and professional development program lifecycle requirements.
• Supports registration and scheduling of clients; assists training instructors in preparation for classes or during training to include aiding students with course work; and coordinates logistics for hosting seminars and other events. Interfaces with unit personnel, Unit Transition Coordinators (UTC), designees, and others to ensure units are familiar with and educated on all program requirements. Provides UTC/Designee training, UTC/Designee refresher courses, TRP educational briefs, and other briefs as required. Maintains continuous communication with UTC, designees, and other unit key stakeholders to support the commanders efforts in executing the program requirements. Maintains continuous communication throughout the installation, other TRP offices, HQMC, external agencies and inter-agency partners, academic institutions, and nonprofit organizations to successfully market the program, provide outreach to clients, coordinate local career fair opportunities and TRP events. Research information on local and national career, education, and/or recruitment processes and standards, and labor market trends and produces supporting materials for distribution to clients. Conducts, organizes, and provides program analysis to ensure functional needs are met for programs and services. Supports program evaluation efforts; prepares reports, after-action requirements, and follow-on support for all unit-level inspections.
• Supports and participates in the Marine Corps Family Program (MCFP) Certification. Collects, compiles, organizes, and maintains information and data to support TRP and to meet program requirements. Creates, prepares, and manages reports, databases, spreadsheets, graphics, slide shows, presentations, correspondence, and draft instructions, and ensures the quality of content. Facilitates methods for automating reports and correspondence. Manipulates data to meet presentation and report requirements. Compiles administrative reports regularly or as otherwise directed by the programs leadership. Evaluates and interprets data to identify and clarify issues and concerns. Performs support functions and prepares reports and input for budgets for the P&PD programs. Executes HQMC's established data collection and reporting processes and procedures. Ensures client attendance to all required courses are properly reported on the Department of Defense Transition Assistance Program (DoDTAP) system and other systems as directed by HQMC. Provides World Class Customer Service with an emphasis on courtesy. Assists clients and communicates positively in a friendly manner.

Requirements
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Conditions of employment

• See Duties and Qualifications

EVALUATIONS:
Qualifications

• Bachelors degree in a related field appropriate to work of the position, OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, OR three years of practical experience that demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above. Ability to manage, organize, coordinate and prioritize multiple high-visibility projects simultaneously. Skill in preparing documentation and presentations in the proper format following naval correspondence rules of grammar and punctuation. Ability to operate a personal computer and associated peripheral equipment and software. Highly proficient knowledge of Microsoft Office software suites.
• Knowledge of a variety of support functions such as gathering statistical data, monitoring, and reporting. A thorough knowledge and understanding of quantitative and qualitative analysis and exploration and the ability to compute and perform analysis. Skill to check source data to verify completeness. Ability to compile, sort, and verify the accuracy of data before it is entered into computer systems and required databases or platforms for use in analyses or reports. Ability to compare data with source documents, detect errors and make corrections as needed. Knowledge of classroom management. Ability to prepare course materials and handouts to support the delivery of instructional curriculum. Ability to present established briefs, presentations and other informational material in a classroom setting. Knowledge of conducting research to support updates to program literature, marketing and/or outreach efforts.
• Ability to communicate professionally and effectively, both oral and in writing, with employees, clients, and others using proper tact, diplomacy, emotional intelligence, and overall professionalism. Skill in establishing and maintaining effective working relationships with various internal and external entities to support program events. Ability to ascertain needs from clients and provide appropriate guidance. Must be able to incorporate and rapidly adapt to changing facets, priorities, and procedures. Must be able to obtain and maintain a Secret Clearance. This is a white-collar position where occasional lifting up to 20 lbs. may be required.

Additional information
GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.secnav.navy.mil/donhr/Site/Pages/No-Fear-Act.aspx
As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
Required Documents:
*Education/certification certificate(s), if applicable.
*If prior military, DD214 Member Copy
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:
• Stability of Federal Civilian Service
• People with passion for doing work that matters
• Quality of Work Life Balance
• Competitive Pay
• Comprehensive Benefit Packages
• Marine Corps Exchange and Base Facility Privileges
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.