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Reachdesk Jobs (NOW HIRING)

Courser

Field Demand Generation Specialist

Greenville, SC · On-site

... Sendoso, Reachdesk, or PostalDirect. • Working knowledge of marketing analytics -- Google Analytics, HubSpot reports, attribution dashboards. • Familiarity with sales-marketing alignment ...

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Reachdesk information

What are some common challenges faced by team members in a Reachdesk role, and how can they be overcome?

Team members at Reachdesk often navigate the fast-paced environment of a high-growth SaaS company, which means adapting quickly to changing client needs and new product features. Balancing multiple client campaigns and maintaining personalized, high-quality outreach can be demanding. Success in this role often comes from strong organizational skills, open communication with cross-functional teams, and a proactive approach to problem-solving. Leveraging internal support resources and regularly sharing best practices within the team also helps overcome these challenges.

What is a Reachdesk job and what do employees do?

A Reachdesk job typically involves working at a company that provides direct mail and gifting solutions for businesses, helping them engage prospects and clients through personalized experiences. Employees at Reachdesk work in various roles such as sales, marketing, customer success, product development, and operations. Their primary goal is to help clients create, send, and manage strategic gifting campaigns to boost engagement, retention, and sales outcomes. Team members often collaborate with clients to design impactful campaigns, analyze results, and ensure seamless delivery of gifts globally. Working at Reachdesk offers exposure to marketing technology, client relationship management, and innovative ways to drive business growth.

What is the difference between Reachdesk vs Customer Success Manager?

FeatureReachdeskCustomer Success Manager
Primary RoleSales enablement, direct marketing, gifting solutionsClient retention, relationship management, onboarding
Required SkillsSales, marketing, communication, CRM toolsCustomer relationship management, communication, problem-solving
Work EnvironmentSales teams, marketing departments, remote or officeCustomer accounts, client-facing, office or remote
Industry UsageSales, marketing, B2B companiesTech, SaaS, enterprise services

While Reachdesk focuses on providing sales and marketing teams with gifting and outreach solutions, a Customer Success Manager primarily manages client relationships to ensure satisfaction and retention. Both roles require strong communication skills and industry knowledge but serve different functions within a company’s customer engagement strategy.

What are the key skills and qualifications needed to thrive as a Customer Success Manager at Reachdesk, and why are they important?

To thrive as a Customer Success Manager at Reachdesk, you need a strong background in account management, customer relationship building, and a deep understanding of SaaS platforms, often supported by a relevant degree or equivalent experience. Familiarity with customer success tools like Salesforce, HubSpot, and the Reachdesk platform itself is typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset help professionals excel in this role. These skills are vital for driving customer satisfaction, retention, and maximizing the value clients derive from Reachdesk's solutions.
What cities are hiring for Reachdesk jobs? Cities with the most Reachdesk job openings:
What states have the most Reachdesk jobs? States with the most job openings for Reachdesk jobs include:
What job categories do people searching Reachdesk jobs look for? The top searched job categories for Reachdesk jobs are:
Reachdesk jobs near you
Infographic showing various Reachdesk job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 50% Hybrid, and 50% Remote job distribution.
Business Development Representative

Business Development Representative

Reachdesk Ltd

New York, NY • Hybrid

Other

Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Hybrid work schedule - 2 days per week (Mondays and Thursdays) in our Manhattan office.

About Us 

Reachdesk is the first truly end-to-end SaaS global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.

We believe gifting is more than just a transaction: it's about building genuine human connections that fuel business growth. Whether you're engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.

Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.

We're growing and we're currently looking for a Business Development Representative to join us.

About The Role

Reachdesk is seeking a driven Business Development Representative to join our high-performing team. This role blends research, strategy, and creativity to map complex organizations and engage key decision-makers effectively.

You'll leverage our own innovative gifting platform as a powerful prospecting tool-giving you a unique advantage that every BDR wants.

This role offers clear, merit-based growth within the Business Development team, where you "promote yourself" automatically by consistently meeting or exceeding targets. Plus, Reachdesk provides multiple pathways across the company for further career advancement. If you're smart, ambitious, resourceful, and ready to make an impact, this is the opportunity for you!

Key responsibilities include the following:

  • Develop and execute outbound lead generation strategies, effectively communicating Reachdesk's SaaS platform value proposition to target markets.
  • Identify, engage, and qualify leads to create active, sales-ready opportunities within complex B2B organizations.
  • Monitor and analyze buying signals and product usage data to tailor outreach and respond quickly to prospects' needs.
  • Plan and implement Account-Based Marketing (ABM) campaigns through detailed research, organizational mapping, and personalized content aligned with SaaS buyer journeys.
  • Maintain and update CRM systems (Salesforce and Salesloft) to ensure accurate tracking of pipeline and campaign effectiveness.
  • Execute multi-touch outreach campaigns using email, phone, social, and other channels to nurture leads through the sales funnel.
  • Build and manage a strong sales pipeline, prioritizing high-potential SaaS prospects for the sales team.
  • Represent Reachdesk at SaaS industry events, webinars, and partner gatherings to expand networks and generate new business opportunities.
  • Collaborate closely with Sales, Marketing, and Customer Success teams to ensure smooth lead handoff, alignment on messaging, and customer insights.
  • Continuously analyze outreach results and iterate tactics to improve prospect engagement and conversion rates in a SaaS environment.
About You

Previous experience as a Business Development Representative (BDR), ideally with a proven track record of prospecting at mid-market or enterprise levels.

  • Exceptional verbal and written communication skills-able to tailor messaging to different audiences, handle objections confidently, and build rapport quickly.
  • A demonstrable interest or track record in creative outreach strategies-such as personalized messaging, multi-channel campaigns, and leveraging social insights-to break through to prospects.
  • Exceptionally quick learner who can translate the company's continuous innovations and new products into compelling value for prospects and stronger outcomes.
  • Resilient, entrepreneurial, and self-motivated-ready to embrace challenges and push personal limits.
  • Strategic mindset with the ability to leverage insights from prospects, market trends, and competitors to directly contribute to the company's go-to-market strategy and tactics.
  • Strong team player with a positive, collaborative attitude and clear communication across different teams.
  • Proficient in using multiple outreach channels beyond email; experience with dialing platforms like Nooks is a plus.
Perks & Benefits
  • Competitive salary, stock options, and 401(k) matching program
  • Dental, audio, visual, and life insurance
  • Flexible PTO
  • A super collaborative working culture populated by innovative, fun, and dedicated people

*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location, benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.

Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: www.reachdesk.com/candidate-privacy-policy

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