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Re Entry Program Manager Jobs in Massachusetts (NOW HIRING)

Formlabs

Program Manager, Fulfillment

Somerville, MA · On-site

Basic proficiency in Excel for data entry and simple report generation. * Experience using Shopify, NetSuite, or common Warehouse Management Systems (WMS). * Familiarity with regional carrier ...

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Re Entry Program Manager information

What is a re entry program manager?

Re Entry Program Managers are professionals who oversee programs designed to help individuals transition successfully from incarceration back into the community. Their responsibilities include developing and implementing support services, such as job training, housing assistance, and counseling, to reduce recidivism and promote successful reintegration. They collaborate with various stakeholders like government agencies, nonprofits, and community organizations to ensure participants receive comprehensive support. Their work is crucial for improving public safety and supporting individuals in rebuilding their lives after release.

What are the key skills and qualifications needed to thrive as a re entry program manager?

To thrive as a Re Entry Program Manager, you need a background in social work, criminal justice, or related fields, with experience in case management and program development. Familiarity with data management systems, regulatory compliance, and reporting tools is typically required, along with relevant certifications such as Certified Offender Workforce Development Specialist (OWDS). Strong interpersonal skills, cultural competence, and the ability to build partnerships with community organizations are essential soft skills. These competencies are vital for effectively supporting individuals reentering society, ensuring program success, and fostering positive outcomes.

What are some common challenges faced by re entry program managers when supporting individuals transitioning back into the community, and how can they be addressed?

Re Entry Program Managers often encounter challenges such as limited access to housing, employment barriers, and the need to coordinate support across multiple agencies for individuals reentering the community after incarceration. Building strong partnerships with local service providers and employers, maintaining clear communication, and advocating for resources are key strategies for overcoming these obstacles. Additionally, developing individualized support plans and fostering a nonjudgmental, supportive environment help participants successfully reintegrate and reduce recidivism.

What is the difference between Re Entry Program Manager vs Re Entry Coordinator?

AspectRe Entry Program ManagerRe Entry Coordinator
CredentialsTypically requires a bachelor’s degree in social work, psychology, or related field; certifications in case management or program management are commonOften requires a high school diploma or associate degree; certifications in case management or social services are advantageous
Work EnvironmentOversees program operations, manages staff, and develops policies within community organizations or government agenciesProvides direct support to clients, coordinates services, and assists in program implementation at service sites
Employer & Industry UsageUsed by nonprofits, government agencies, and community organizations focused on re-entry servicesCommonly employed in similar settings, focusing on client support and service coordination

The Re Entry Program Manager typically has a broader leadership role, overseeing program development and staff management, while the Re Entry Coordinator focuses on direct client support and service coordination. Both roles are essential in re-entry programs but differ mainly in scope and responsibilities.

Can I become a re entry program manager without experience?

Re-entry program managers typically need experience in case management, social services, or related fields, along with strong organizational and communication skills. While some entry-level roles may be available, most positions require prior experience or relevant certifications to effectively manage programs and coordinate services.

What is the average salary for a re entry program manager?

The average salary for a re-entry program manager typically ranges from $50,000 to $80,000 annually, depending on experience, location, and organization size. These roles often require strong project management skills and knowledge of community or social services.

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For Re Entry Program Manager jobs in Massachusetts, the most frequently searched job titles are:

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Cities in Massachusetts with the most Re Entry Program Manager job openings:

Re Entry Program Manager jobs near you

Program Manager, Fulfillment

Formlabs

Somerville, MA • On-site

Full-time

Posted 24 days ago

Job description

About Formlabs:

Do you want to change how the world creates?

At Formlabs, we're building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we're helping everyone design, prototype, and manufacture faster than ever before.

We're a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things. If you're ready to shape the future of fabrication, come build it with us.

Your Impact: Joining Formlabs as a Program Manager, Fulfillment is a high-impact opportunity to be the final link in our global chain. You are the person who ensures the promise we make to our customers is kept. From resolving order sync errors to coordinating with regional carriers like FedEx and UPS, you make sure our printers leave the dock and reach the customer without friction. If you're a proactive "figure-it-out" person who loves working in a fast-paced environment and wants to make a tangible impact on customer satisfaction, we want you on our team.

What You'll Do:

  • Lead the daily monitoring of regional order flows, ensuring that all customer orders sync correctly between Shopify, NetSuite, and our 3PL warehouse management systems.
  • Oversee the resolution of order exceptions, such as address validation errors, inventory stockouts, or SKU mismatches, to prevent shipping delays and customer friction.
  • Direct the coordination of daily carrier pickups, working closely with warehouse staff and partners like FedEx, UPS, and DHL to ensure all "shippable" orders leave the dock on time.
  • Implement inventory reconciliation tasks by assisting in weekly cycle counts and investigating discrepancies between physical warehouse stock and digital records.
  • Collaborate with Customer Success teams to provide real-time updates on high-priority orders, transit delays, or regional delivery disruptions.
  • Drive shipping accuracy by auditing outbound packaging and documentation for regional compliance, ensuring all domestic and international labels meet carrier requirements.
  • Analyze daily fulfillment reports to identify "aging" orders that have exceeded our processing SLAs, escalating bottlenecks to the Senior Coordinator or Regional Head.
  • Support the execution of regional returns and "Reverse Logistics," ensuring that returned products are processed, inspected, and restocked or disposed of according to company policy.
  • Act as the primary point of contact for resolving sync errors, ensuring that 'stuck' orders are identified and cleared within 24 hours.

About You:

  • Bachelor's degree in Supply Chain, Business Administration, or a related field; equivalent operational experience will also be considered.
  • 1-3 years of experience in a fulfillment, warehouse, or logistics coordination role, ideally within a high-growth e-commerce environment.
  • Solid understanding of order-to-cash cycles and basic warehouse operations (receiving, put-away, picking, and shipping).
  • Exceptional organizational skills and the ability to multitask in a fast-paced environment where priorities can shift hourly.
  • Strong communication skills, with the ability to provide clear, concise updates to both internal teams and external 3PL partners.
  • A proactive, "figure-it-out" attitude with a commitment to high-quality execution and customer satisfaction.

Bonus Skills:

  • Basic proficiency in Excel for data entry and simple report generation.
  • Experience using Shopify, NetSuite, or common Warehouse Management Systems (WMS).
  • Familiarity with regional carrier networks and basic domestic shipping regulations.

We are an equal opportunity employer and value diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.

Apply