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Radio Dispatcher Jobs in Rochester, NY (NOW HIRING)

Novolex

Area Lead

Canandaigua, NY · On-site

$27.28/hr

Use radio frequency equipment for picking, receiving, put away, and load functions, as required ... in Dispatch, PINC and all SAP functions. Must have 1 year time in service with Pactiv * Must meet ...

Novolex

Area Lead

Canandaigua, NY · On-site

$27.28/hr

Use radio frequency equipment for picking, receiving, put away, and load functions, as required ... in Dispatch, PINC and all SAP functions. Must have 1 year time in service with Pactiv * Must meet ...

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Radio Dispatcher information

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$15

$24

$29

How much do radio dispatcher jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for radio dispatcher in Rochester, NY is $24.73, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.46 per hour, depending on experience, location, and employer.

What is a radio dispatcher?

Radio dispatchers are professionals who coordinate communication between different parties, such as emergency responders, transportation personnel, or service teams, using radio or other communication systems. They are responsible for receiving and transmitting vital information, dispatching appropriate personnel or resources, and maintaining detailed records of all communications. Radio dispatchers play a critical role in ensuring timely and effective responses during emergencies or daily operations, often working in police departments, fire stations, ambulance services, or transportation companies.

How does a radio dispatcher typically interact with emergency response teams during high-pressure situations?

Radio Dispatchers play a crucial role in coordinating communication between emergency response teams, such as police, fire, and medical units, especially during high-pressure incidents. They are responsible for relaying accurate information, prioritizing calls, and ensuring that responders have the details they need to act quickly and safely. Dispatchers must remain calm and organized, juggling multiple channels of communication and updating teams in real time. Strong teamwork and clear communication are essential, as dispatchers often serve as the critical link between the public and field personnel.

What are the key skills and qualifications needed to thrive as a radio dispatcher, and why are they important?

To thrive as a Radio Dispatcher, you need excellent communication skills, strong situational awareness, and the ability to multitask, often supported by a high school diploma or equivalent. Familiarity with dispatch software, two-way radio systems, and sometimes certifications like APCO or EMD are typically required. Calmness under pressure, attention to detail, and quick decision-making are standout soft skills for this role. These abilities are crucial for ensuring timely and accurate information flow, which directly impacts public safety and effective emergency response.

What is the difference between Radio Dispatcher vs Taxi Dispatcher?

AspectRadio DispatcherTaxi Dispatcher
CertificationsMay require FCC licenses or radio operation certificationsOften requires basic customer service and communication skills, no specific licenses
Work EnvironmentOperates in transportation or emergency services, using radio communicationWorks in taxi companies, coordinating rides via radio or phone
Industry UsageUsed in emergency services, transportation, logisticsPrimarily in taxi and ride-hailing services
Job ResponsibilitiesDispatching vehicles, communicating with drivers, managing routesAssigning rides, communicating with drivers and customers

Both roles involve coordinating transportation via radio communication, but Radio Dispatchers often work in emergency or logistics sectors with specialized licenses, while Taxi Dispatchers focus on customer ride assignments in the taxi industry. The core skills of communication and coordination are essential in both positions.

Is it hard to get hired as a radio dispatcher?

Getting hired as a radio dispatcher can be competitive, as it often requires good communication skills, the ability to handle stressful situations, and sometimes a valid driver's license or certification. Employers may also look for prior experience or relevant training, but entry-level positions are available for those willing to learn and meet basic requirements.

What disqualifies you from being a radio dispatcher?

Disqualifications for a radio dispatcher typically include a criminal record, especially for offenses related to dishonesty or violence, poor communication skills, or inability to pass background checks and drug screenings. Additionally, a valid driver's license and good driving record are often required, and candidates must be able to work in a fast-paced environment with shift flexibility.

What are popular job titles related to Radio Dispatcher jobs in Rochester, NY?

For Radio Dispatcher jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Radio Dispatcher jobs in Rochester, NY look for?

The top searched job categories for Radio Dispatcher jobs in Rochester, NY are:

Radio Dispatcher jobs near you
Infographic showing various Radio Dispatcher job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 9% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $51,447 per year, or $24.7 per hour.

Area Lead

Novolex

Canandaigua, NY • On-site

$27.28/hr

Full-time

Medical, Dental, Vision

Re-posted 16 days ago

Novolex rating

7.0

Company rating: 7.0 out of 10

Based on 105 frontline employees who took The Breakroom Quiz

70th of 122 rated packaging manufacturers

Job description

Company OverviewWhy Choose Us?

Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs.

Our Sustainability Commitment

The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.

Job Description

Hiring Immediately! 

Area Lead-Direct Hire, Company Benefits, Growing Company!

Pay Rate: $27.28/hr

Shift Differential + 1.25/hr

Shift's Available:

12pm - 8am Monday - Friday

Natural Team Leader, will support the Team  in accomplishing the overall team's mission and lead natural work teams in day to day operations. Responsibilities also include leading teams in the areas of productivity, safety, and quality and team effectiveness. The responsibilities will be in addition to existing job responsibilities. The Natural Team Leader will be required to fill in/cover for the Dispatch/Team Leader during absences, vacations, and other periods of leave. This position will also be required to work overtime.

Job Duties:

  • Receiving/Put-Away: Safely unload inbound shipments, dragline carts and move product to storage locations. Efficiently stack and store the merchandise in the appropriate areas.
  • Quality: Ensure inbound and outbound shipments are accurate and free of damage. Report quality variances.
  • Order Picking: Pull and prepare product for shipment, ensuring that the exact number and type of product is loaded and shipped. Perform picking duties in an efficient manner that meets customer service standards.
  • Loading: Efficiently move product from staging and/or storage areas into rail cars or trailers.
  • Equipment: Load, unload, move, stack, and stage product and materials using a forklift, clamp truck, or other power equipment. Use radio frequency equipment for picking, receiving, put away, and load functions, as required. Maintain the facility's equipment and materials in a neat, clean, and orderly fashion. On a daily basis, inspect and perform minor maintenance on the forklift or other equipment. Operate all equipment in a safe and efficient manner following prescribed work methods.
  • Inventory: Keep appropriate records and reports to guarantee that tight inventory control and security are maintained. Assist in physical inventories. Ensure proper stock rotation.
  • Safety, Sanitation, Security: Maintain a clean, neat, and orderly work area. Assist in maintaining the security of the warehouse. Conduct operations in a manner that promotes safety. Comply with OSHA and MSDS Standards.
  • Maintenance: Perform or assist in building, grounds, and equipment maintenance as required.

Duties Also Include:

  • Maintain data integrity within plant manufacturing or warehouse departments.
  • Assist in the development and implementation of the location's system for managing data and the ongoing training and coaching of associates to meet required needs.
  • Collects and audit paperwork and perform daily tasks including order reconciliation, order confirmation, correction of errors, file maintenance, etc.
  • Support production and inventory control as determined by supervisor.

Qualifications:

  • High School diploma or equivalent
  • College or Technical College coursework highly desired
  • Strong computer skills (Minimum above average ability in MS Word, Excel, Power Point and Outlook, Access desired)
  • Ability to work with and create Excel spreadsheets using formulas and macros.
  • Experience using SAP and ability to learn and use other software programs.
  • Must be detailed oriented
  • Must be able to be involved in several projects at one time, able to ensure progress through continued monitoring, prioritizing, and follow-up
  • Ability to work with associates at all levels of the organization
  • Ability to provide effective informal coaching and training
  • Ability to set priorities and cope with several problems simultaneously
  • Ability to create training documents, Single Point Lessons, and forms as needed
  • Possess good communication skills (verbal and written)
  • Possess a positive professional attitude.
  • Ability to successfully perform 8 core skills as outline in the Temple RMC core/flex outline for Team Leaders to include Lift Certification, All safety processes, certificate in Dispatch, PINC and all SAP functions. Must have 1 year time in service with Pactiv
  • Must meet the eligibility requirements as listed in the Pactiv Job Posting Policy (See employee handbook)
  • Ability to meet the physical requirements of the Job Profile and Medical Assessment requirements for the position

Certifications:

  • Power Industrial Truck CertifiedLock out Tag out certified (Glad Hand Locks)

#INDOT

Company BenefitsWhat You'll Get From UsBenefits

With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work.

Community Engagement

At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work.

Training and Development

We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through MyLearning. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program (Non-Union), and a Learning Management System that supports and enhances employee skills at all levels of the organization.

Novolex is committed to providing equal employment opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state, or local law. Any individual who, because of his or her disability, needs an accommodation in connection with an aspect of the Company's application process should contact myHRservices@novolex.com.

Formerly Pactiv Evergreen

Employment Type: FULL_TIME

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