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Radio Dispatcher Jobs in Rochester, NY (NOW HIRING)

AMR

Dispatch Associate

Rochester, NY · On-site

$21.84 - $22.88/hr

More Information about this Job American Medical Response (AMR) Rochester, NY Dispatcher Full-Time ... Uses a combination of telephone, radio, and other forms of communication to identify and dispatch ...

Global Medical Response

Dispatch Associate

Rochester, NY · On-site

$21.84 - $22.88/hr

American Medical Response (AMR) Rochester, NY Dispatcher Full-Time Starting pay is $21.84 /hr. and ... Uses a combination of telephone, radio, and other forms of communication to identify and dispatch ...

Global Medical Response

Dispatch Associate

Rochester, NY · On-site

$21.84 - $22.88/hr

American Medical Response (AMR) Rochester, NY Dispatcher Full-Time Starting pay is $21.84 /hr. and ... Uses a combination of telephone, radio, and other forms of communication to identify and dispatch ...

Tomra

Box Truck Driver

Farmington, NY · On-site

$21/hr

Maintains radio or telephone contact with dispatcher to receive delivery or pick up instructions or to receive notice of changes in scheduled delivery or pick up * Maintains logs of travel and cargo ...

Tomra

Box Truck Driver

Farmington, NY · On-site

$21/hr

Maintains radio or telephone contact with dispatcher to receive delivery or pick up instructions or to receive notice of changes in scheduled delivery or pick up * Maintains logs of travel and cargo ...

Tomra

Box Truck Driver

Farmington, NY · On-site

Maintains radio or telephone contact with dispatcher to receive delivery or pick up instructions or to receive notice of changes in scheduled delivery or pick up * Maintains logs of travel and cargo ...

Tomra

Box Truck Driver

Farmington, NY · On-site

$21/hr

Maintains radio or telephone contact with dispatcher to receive delivery or pick up instructions or to receive notice of changes in scheduled delivery or pick up * Maintains logs of travel and cargo ...

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All JobsRadio Dispatcher JobsRadio Dispatcher Jobs in Rochester, NY

Radio Dispatcher information

See Rochester, NY salary details

$15

$24

$29

How much do radio dispatcher jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for radio dispatcher in Rochester, NY is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.46 per hour, depending on experience, location, and employer.

What is a radio dispatcher?

Radio dispatchers are professionals who coordinate communication between different parties, such as emergency responders, transportation personnel, or service teams, using radio or other communication systems. They are responsible for receiving and transmitting vital information, dispatching appropriate personnel or resources, and maintaining detailed records of all communications. Radio dispatchers play a critical role in ensuring timely and effective responses during emergencies or daily operations, often working in police departments, fire stations, ambulance services, or transportation companies.

Is it hard to get hired as a radio dispatcher?

Getting hired as a radio dispatcher can be competitive, as it often requires good communication skills, the ability to handle stressful situations, and sometimes a valid driver's license or certification. Employers may also look for prior experience or training in radio operations or emergency response. The hiring process typically involves interviews and background checks, but with relevant skills and certifications, candidates can improve their chances.

What are the key skills and qualifications needed to thrive as a radio dispatcher, and why are they important?

To thrive as a Radio Dispatcher, you need excellent communication skills, strong situational awareness, and the ability to multitask, often supported by a high school diploma or equivalent. Familiarity with dispatch software, two-way radio systems, and sometimes certifications like APCO or EMD are typically required. Calmness under pressure, attention to detail, and quick decision-making are standout soft skills for this role. These abilities are crucial for ensuring timely and accurate information flow, which directly impacts public safety and effective emergency response.

What disqualifies you from being a radio dispatcher?

Disqualifications for a radio dispatcher typically include a criminal record, poor communication skills, inability to pass background checks or drug tests, and a lack of required certifications or a valid driver's license. Additionally, a history of poor judgment or inability to handle stressful situations can be grounds for disqualification.

What is the difference between Radio Dispatcher vs Taxi Dispatcher?

AspectRadio DispatcherTaxi Dispatcher
CertificationsMay require FCC licenses or radio operation certificationsOften requires basic customer service and communication skills, no specific licenses
Work EnvironmentOperates in transportation or emergency services, using radio communicationWorks in taxi companies, coordinating rides via radio or phone
Industry UsageUsed in emergency services, transportation, logisticsPrimarily in taxi and ride-hailing services
Job ResponsibilitiesDispatching vehicles, communicating with drivers, managing routesAssigning rides, communicating with drivers and customers

Both roles involve coordinating transportation via radio communication, but Radio Dispatchers often work in emergency or logistics sectors with specialized licenses, while Taxi Dispatchers focus on customer ride assignments in the taxi industry. The core skills of communication and coordination are essential in both positions.

How does a radio dispatcher typically interact with emergency response teams during high-pressure situations?

Radio Dispatchers play a crucial role in coordinating communication between emergency response teams, such as police, fire, and medical units, especially during high-pressure incidents. They are responsible for relaying accurate information, prioritizing calls, and ensuring that responders have the details they need to act quickly and safely. Dispatchers must remain calm and organized, juggling multiple channels of communication and updating teams in real time. Strong teamwork and clear communication are essential, as dispatchers often serve as the critical link between the public and field personnel.
What are popular job titles related to Radio Dispatcher jobs in Rochester, NY? For Radio Dispatcher jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Radio Dispatcher jobs in Rochester, NY look for? The top searched job categories for Radio Dispatcher jobs in Rochester, NY are:
Radio Dispatcher jobs near you
Infographic showing various Radio Dispatcher job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $51,424 per year, or $24.7 per hour.

Dispatcher/Radio Controller- Relief (Full-Time)

Regional Transit Service

Rochester, NY • On-site

$28.81/hr

Full-time

Re-posted 8 days ago

Job description

Dispatcher/Radio Controller- Relief (Full-Time)

Reports To: Manager of Transit Center Operations / Manager of Dispatch

Union: Teamsters Local 118

Compensation: $28.81 per hour

Schedule: Floater assigned to cover vacant Radio Control and Dispatch shifts; must be available for flexible days, shifts, and hours.

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Make an Impact at RTS

Support safe, reliable transit service by coordinating dispatch, radio communications, emergency response, and Transit Center operations.

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About the Role

This safety-sensitive, first-line supervisory position supports both Dispatch and Radio Control functions while ensuring safe and efficient transportation operations.

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What You'll Do
  • Perform all Radio Controller duties using CAD/AVL and radio systems.
  • Coordinate communications with Road Supervisors, Transit Center staff, police, and emergency responders.
  • Manage delays, breakdowns, accidents, weather events, and service disruptions.
  • Monitor alarms, security cameras, access control systems, and Transit Center activity.
  • Maintain operational logs, reports, and operator performance documentation.
  • Assign operators and buses; manage the Extra Board and manpower coverage.
  • Monitor attendance, operator picks, schedules, and time records.
  • Coordinate vehicle availability with Maintenance for daily pullout.
  • Support compliance with ATU Local 282 and Teamsters Local 118 agreements.
  • Make Transit Center announcements and perform gate assignments.

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What We're Looking ForRequired Qualifications
  • High School Diploma or GED plus two years of transit-related experience.
  • Supervisory experience or equivalent training.
  • Knowledge of routes and schedules.
  • Strong verbal and written communication skills.
  • Strong math, computer, judgment, and organizational skills.
  • Ability to motivate others and work effectively in a team environment.

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Working Conditions & Physical Requirements

Requires prolonged sitting, computer use, frequent communication, occasional standing, walking, reaching, and lifting consistent with the original job description. Reasonable accommodations will be made for qualified individuals with disabilities.

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Safety-Sensitive Position

Subject to all Federal Transit Administration pre-employment and ongoing drug and alcohol testing requirements.

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Additional Information

RGRTA maintains a zero-tolerance drug and alcohol policy in accordance with Department of Transportation (DOT) and Federal Transit Administration (FTA) regulations. All applicants for this safety-sensitive position must successfully complete a pre-employment drug screening and will be subject to ongoing drug and alcohol testing throughout employment as required by law.

Equal Employment Opportunity

RGRTA is committed to providing equal employment opportunities to all applicants and employees without regard to race, religion, color, national origin, citizenship or immigration status, sex, sexual orientation, gender identity, pregnancy, age, veteran status, disability, genetic information, or any other protected characteristic under applicable law.

Reasonable accommodations will be provided for qualified individuals with disabilities unless doing so would create an undue hardship.