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Radio Dispatcher Jobs in Rochester, NY (NOW HIRING)

Genesee & Wyoming Inc

Conductor

Rochester, NY

$37.37/hr

He or she receives, relays, or acts upon oral, written, or radio instructions from the dispatcher, yardmaster, or other personnel indicating the switch movement, placement, or delivery of railroad ...

G&W

Conductor

Rochester, NY · On-site

$37.37/hr

He or she receives, relays, or acts upon oral, written, or radio instructions from the dispatcher, yardmaster, or other personnel indicating the switch movement, placement, or delivery of railroad ...

AEG

Control Room Security - Part Time

Rochester, NY · On-site

$18 - $18.50/hr

Answer and relay radio traffic to appropriate staff and departments. * Open and monitor the loading ... Prior security, dispatch, military, law enforcement, venue, or operations experience preferred, but ...

Tomra

Box Truck Driver

Farmington, NY · On-site

$21/hr

Maintains radio or telephone contact with dispatcher to receive delivery or pick up instructions or to receive notice of changes in scheduled delivery or pick up * Maintains logs of travel and cargo ...

Tomra

Box Truck Driver

Farmington, NY · On-site

$21/hr

Maintains radio or telephone contact with dispatcher to receive delivery or pick up instructions or to receive notice of changes in scheduled delivery or pick up * Maintains logs of travel and cargo ...

Tomra

Box Truck Driver

Farmington, NY · On-site

$21/hr

Maintains radio or telephone contact with dispatcher to receive delivery or pick up instructions or to receive notice of changes in scheduled delivery or pick up * Maintains logs of travel and cargo ...

Tomra

Box Truck Driver

Farmington, NY · On-site

Maintains radio or telephone contact with dispatcher to receive delivery or pick up instructions or to receive notice of changes in scheduled delivery or pick up * Maintains logs of travel and cargo ...

Novolex

Area Lead

Canandaigua, NY · On-site

$27.28/hr

Use radio frequency equipment for picking, receiving, put away, and load functions, as required ... in Dispatch, PINC and all SAP functions. Must have 1 year time in service with Pactiv * Must meet ...

Novolex

Area Lead

Canandaigua, NY · On-site

$27.28/hr

Use radio frequency equipment for picking, receiving, put away, and load functions, as required ... in Dispatch, PINC and all SAP functions. Must have 1 year time in service with Pactiv * Must meet ...

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All JobsRadio Dispatcher JobsRadio Dispatcher Jobs in Rochester, NY

Radio Dispatcher information

See Rochester, NY salary details

$15

$24

$29

How much do radio dispatcher jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for radio dispatcher in Rochester, NY is $24.73, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.46 per hour, depending on experience, location, and employer.

What is a radio dispatcher?

Radio dispatchers are professionals who coordinate communication between different parties, such as emergency responders, transportation personnel, or service teams, using radio or other communication systems. They are responsible for receiving and transmitting vital information, dispatching appropriate personnel or resources, and maintaining detailed records of all communications. Radio dispatchers play a critical role in ensuring timely and effective responses during emergencies or daily operations, often working in police departments, fire stations, ambulance services, or transportation companies.

How does a radio dispatcher typically interact with emergency response teams during high-pressure situations?

Radio Dispatchers play a crucial role in coordinating communication between emergency response teams, such as police, fire, and medical units, especially during high-pressure incidents. They are responsible for relaying accurate information, prioritizing calls, and ensuring that responders have the details they need to act quickly and safely. Dispatchers must remain calm and organized, juggling multiple channels of communication and updating teams in real time. Strong teamwork and clear communication are essential, as dispatchers often serve as the critical link between the public and field personnel.

What are the key skills and qualifications needed to thrive as a radio dispatcher, and why are they important?

To thrive as a Radio Dispatcher, you need excellent communication skills, strong situational awareness, and the ability to multitask, often supported by a high school diploma or equivalent. Familiarity with dispatch software, two-way radio systems, and sometimes certifications like APCO or EMD are typically required. Calmness under pressure, attention to detail, and quick decision-making are standout soft skills for this role. These abilities are crucial for ensuring timely and accurate information flow, which directly impacts public safety and effective emergency response.

What is the difference between Radio Dispatcher vs Taxi Dispatcher?

AspectRadio DispatcherTaxi Dispatcher
CertificationsMay require FCC licenses or radio operation certificationsOften requires basic customer service and communication skills, no specific licenses
Work EnvironmentOperates in transportation or emergency services, using radio communicationWorks in taxi companies, coordinating rides via radio or phone
Industry UsageUsed in emergency services, transportation, logisticsPrimarily in taxi and ride-hailing services
Job ResponsibilitiesDispatching vehicles, communicating with drivers, managing routesAssigning rides, communicating with drivers and customers

Both roles involve coordinating transportation via radio communication, but Radio Dispatchers often work in emergency or logistics sectors with specialized licenses, while Taxi Dispatchers focus on customer ride assignments in the taxi industry. The core skills of communication and coordination are essential in both positions.

Is it hard to get hired as a radio dispatcher?

Getting hired as a radio dispatcher can be competitive, as it often requires good communication skills, the ability to handle stressful situations, and sometimes a valid driver's license or certification. Employers may also look for prior experience or relevant training, but entry-level positions are available for those willing to learn and meet basic requirements.

What disqualifies you from being a radio dispatcher?

Disqualifications for a radio dispatcher typically include a criminal record, especially for offenses related to dishonesty or violence, poor communication skills, or inability to pass background checks and drug screenings. Additionally, a valid driver's license and good driving record are often required, and candidates must be able to work in a fast-paced environment with shift flexibility.

What are popular job titles related to Radio Dispatcher jobs in Rochester, NY?

For Radio Dispatcher jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Radio Dispatcher jobs in Rochester, NY look for?

The top searched job categories for Radio Dispatcher jobs in Rochester, NY are:

Radio Dispatcher jobs near you
Infographic showing various Radio Dispatcher job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 9% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $51,447 per year, or $24.7 per hour.

Civilian Dispatcher- HELP Program

Livingston County, NY

Geneseo, NY • On-site

$26.86 - $32.98/hr

Full-time

Medical, Dental, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Salary: $26.86 - $32.98 Hourly
Location : Geneseo Campus (Geneseo, New York)
Job Type: Full-Time
Job Number: 202500977
Department: Sheriff/E911
Opening Date: 12/19/2025
Closing Date: 9/30/2026 11:59 PM Eastern
Description
RESIDENCY:
Candidates must have been legal residents of the following jurisdiction(s) for at least four months immediately preceding the date of the application:
  • Livingston County, or
  • One of the following Counties: Allegany, Genesee, Monroe, Ontario, Steuben or Wyoming

The work involves responsibility for answering radio and telephone alarms or calls and dispatching Deputy Sheriffs, local police, State Troopers, fire, ambulance or other emergency equipment to scenes of emergencies and/or fires. This is responsible work requiring the operation of computers, radios and other devices to dispatch personnel and equipment to scenes of crimes, accidents, and other emergencies. A dispatcher must be able to effectively operate computers, radios, tele-type communications and other automatic devices and must maintain a high degree of alertness and a calm demeanor in responding to crisis situations. The position requires the ability to maintain a variety of records related to its communications function and also file, search and perform other clerical duties as time permits. Supervision of others is not a responsibility of this class. The work is performed on an assigned shift, in accordance with established policies and procedures. General supervision is received from a Senior Civilian Dispatcher, the Emergency Communications Director and the Sheriff or their designee. A Civilian Dispatcher - HELP Program does related work as assigned.
Examples of Duties
  • Receives calls from the public in need of emergency assistance, records calls and/or alarms and determines the appropriate action necessary;
  • Dispatches patrol cars, emergency fire and ambulance personnel to the scene, as needed;
  • Maintains communications between Dispatch Center and emergency scene;
  • Makes periodic contact with all patrol units to monitor officers' locations in case assistance is needed;
  • Makes entries into National Crime Information Center (NCIC) & Division of Criminal Justice Services (DCJS) computer databases of wanted/missing persons, stolen property, and other crime related and sensitive law enforcement information;
  • Runs checks on drivers' licenses, motor vehicle registrations, guns, and property and forwards confidential responses to the law enforcement community;
  • Receives emergency and non-emergency calls from other agencies or the public requesting information, determines appropriate response and/or transfers call to appropriate agency or department;
  • Maintains log of all radio transmissions and files of all tele-type messages sent and received;
  • Records basic information such as locations, names, times and nature of complaints on appropriate forms;
  • Contacts towing services for damaged or illegally parked vehicles;
  • Notifies medical examiners, coroners, District Attorney, or news media for fatalities or homicides;
  • Runs criminal records checks using department arrest records and State and Federal databases for Sheriff's and other police department officials, District Attorney, and others;
  • Pages Child Protective workers, Public Health Nurses, Dog Control officers, Highway personnel, and other County personnel as needed;
  • Performs routine clerical operations connected with the preparation, filing and duplication of reports of activities;
  • Maintains security and order of the dispatch center; and
  • Performs other related duties as assigned.
FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Good knowledge of the operation of computers, two-way radio systems, tele-type communications and automatic equipment, including Federal Communications Commission (FCC) regulations; good knowledge of the geography of Livingston and surrounding counties; working knowledge of modern practices and terminology of police, fire and emergency medical services work; working knowledge of the use of a multi-line telephone console; ability to receive and relay messages in a manner which ensures the communication of the essential data required to provide for effective action; ability to multi-task and use good judgment to act quickly and calmly in emergency situations; ability to obtain accurate information from emotional and distraught individuals; ability to speak clearly and calmly on the telephone and radio; ability to communicate effectively both orally and in writing; ability to understand and follow written and oral directions; ability to prepare and maintain accurate records and reports; willingness to work any shift; tact; courtesy; emotional maturity; mental alertness; physical condition commensurate to the demands of the position.
Typical Qualifications
Applicants must meet all requirements for one of the following qualification options in order to be approved for examination and/or appointment:Qualification Option #12Training/Education
  • Graduation from high school or possession of a high school equivalency diploma.
  • None required.
General experience
  • None required.
  • Two years of full-time, paid experience in a position involving the use of communications equipment in the dispatching of emergency personnel; OR
  • Two years of full-time, paid experience in a law enforcement, fire fighter or emergency medical services position.
Supervisory experience
  • N.A.
License/ Certification
  • See Special Qualifications below.
Other requirements
  • N.A.
Part-time service will be given prorated credit toward experience requirements.
Supplemental Information
  1. Successful completion of NCIC/DCJS eJustice examination within six months of appointment.
  2. Successful completion of basic tele-communicator's course and emergency medical dispatch course within one year of appointment.

SPECIAL NOTE: This is a position in the non-competitive class for which candidates are selected to serve a maximum term of appointment for one year. An appointee will attain competitive status as a Civilian Dispatcher, without examination, upon the HELP Program ending or one year of service with satisfactory ratings.
Civilian Dispatchers - HELP Program - NC in County Service
NOTE: Livingston County residency is not a requirement for this position. However, Livingston County residents will be given preference in the hiring process.
Livingston County offers a robust benefits package for our employees.
This includes a variety of benefits that include - but are not limited to: health insurance options, dental insurance paid fully by the County, paid vacation leave, paid holidays, ability to participate in our deferred compensation program, participation in the NYS Retirement System, wellness offerings, and more.
For full details view the benefits guide here:

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