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Quick Lane Advisor Jobs in Raleigh, NC (NOW HIRING)

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Quick Lane Advisor information

See Raleigh, NC salary details

$11

$25

$44

How much do quick lane advisor jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for quick lane advisor in Raleigh, NC is $25.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $28.99 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a Quick Lane Advisor, and how do they interact with customers and technicians?

A Quick Lane Advisor typically greets customers, listens to their vehicle concerns, and recommends appropriate maintenance or repair services. They create work orders, communicate with technicians about customer needs, and keep customers updated on the status of their vehicles. Advisors also review completed work with customers, explain any recommendations, and process payments. This role requires strong communication skills and the ability to multi-task in a fast-paced, team-oriented environment.

What is a Quick Lane Advisor?

A Quick Lane Advisor is a customer service professional who works at Quick Lane Tire & Auto Centers, assisting customers with their vehicle maintenance and repair needs. They act as the main point of contact between customers and technicians, helping to diagnose issues, explain recommended services, and ensure that work is completed efficiently. Quick Lane Advisors also handle appointments, provide cost estimates, and answer any questions customers may have. Their goal is to provide a smooth and positive experience for customers needing routine automotive services such as oil changes, tire rotations, and brake inspections.

What are the key skills and qualifications needed to thrive as a Quick Lane Advisor, and why are they important?

To thrive as a Quick Lane Advisor, you need strong automotive knowledge, customer service skills, and often a high school diploma or equivalent. Familiarity with dealership management systems, basic point-of-sale software, and vehicle diagnostic tools is typically required. Exceptional communication, problem-solving abilities, and a customer-oriented attitude help you build trust and efficiently address client concerns. These skills and qualities are essential for ensuring customer satisfaction, streamlining service operations, and driving repeat business in a fast-paced automotive service environment.

What is the difference between Quick Lane Advisor vs Service Advisor?

AspectQuick Lane AdvisorService Advisor
CredentialsHigh school diploma, automotive service knowledgeHigh school diploma, often additional certifications
Work EnvironmentQuick service lanes, fast-pacedFull-service repair shops, customer-focused
Employer & IndustryAutomotive dealerships, quick service centersAutomotive dealerships, repair shops
Primary RoleAssist customers with quick service needs, recommend servicesAdvise customers on repairs, estimate costs, upsell services

Quick Lane Advisors focus on fast, efficient customer service for quick maintenance, while Service Advisors handle comprehensive vehicle repairs and detailed customer consultations. Both roles require automotive knowledge but differ in scope and environment.

What are popular job titles related to Quick Lane Advisor jobs in Raleigh, NC? For Quick Lane Advisor jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Quick Lane Advisor jobs in Raleigh, NC look for? The top searched job categories for Quick Lane Advisor jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Quick Lane Advisor jobs? Cities near Raleigh, NC with the most Quick Lane Advisor job openings:
Quick Lane Advisor jobs near you

Automotive Quick Lane Service Advisor

Capital Ford Raleigh

Raleigh, NC

Full-time

Medical, Retirement, PTO

Posted 28 days ago

Job description

Capital Ford of Raleigh is seeking a highly motivated and customer-focused individual to join our team as an Automotive Quick Lane Service Advisor. As the first point of contact for customers utilizing our Quick Lane service, you will play a crucial role in ensuring a positive and efficient service experience. The ideal candidate should possess excellent communication skills, automotive knowledge, and a passion for delivering exceptional customer service.

Automotive Quick Lane Service Advisor Compensation & Benefits: 

  • Competitive Pay  
  • Health Insurance 
  • PTO 
  • 401(K) 

Automotive Quick Lane Service Advisor Responsibilities: 

  • Greet customers in a friendly and professional manner
  • Listen to customer concerns and questions regarding their vehicles
  • Provide accurate and detailed information about Quick Lane services
  • Perform vehicle inspections and recommend necessary services based on manufacturer guidelines and customer needs
  • Schedule service appointments and manage the Quick Lane service queue efficiently
  • Coordinate with technicians to ensure timely completion of services 
  • Stay updated on the latest automotive technologies and Quick Lane service offerings
  • Collaborate with other team members, including technicians and support staff, to ensure a seamless customer service experience
  • Other duties assigned  

Automotive Quick Lane Service Advisor Requirements: 

  • Previous experience in automotive service advisory role preferred
  • Strong communication and interpersonal skills
  • Knowledge of automotive systems and maintenance procedures
  • Ability to multitask and work in a fast-paced environment
  • Computer literacy, including familiarity with service management software
  • Excellent problem-solving skills and attention to detail
  • Ability to work flexible hours, including weekends
  • Must be able to pass a pre-employment background check 

WE ARE CAPITAL! With 20 automotive and powersports franchises and over 1,500 employees, CAPITAL is more than a company – it’s a community. We combine a rich tradition of excellence with the forward-thinking culture of a family-owned business. We’re proud to support military personnel and veterans and are committed to your professional growth, innovation, and success.  Ready to accelerate your career? Join the Capital Automotive Group family today and become part of a team that’s driving innovation and delivering excellence every mile of the way!

At Capital Auto Group, we are committed to creating a diverse and inclusive workplace. We embrace equal opportunity in all aspects of employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We value the unique perspectives and contributions of every employee and strive to foster a culture where everyone feels respected and empowered.

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