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Quick Lane Advisor Jobs in Minnesota (NOW HIRING)

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Quick Lane Advisor information

What does a Quick Lane Advisor do?

A Quick Lane Advisor typically greets customers, listens to their vehicle concerns, and recommends appropriate maintenance or repair services. They create work orders, communicate with technicians about customer needs, and keep customers updated on the status of their vehicles. Advisors also review completed work with customers, explain any recommendations, and process payments. This role requires strong communication skills and the ability to multi-task in a fast-paced, team-oriented environment.

What is a Quick Lane Advisor?

A Quick Lane Advisor is a customer service professional who works at Quick Lane Tire & Auto Centers, assisting customers with their vehicle maintenance and repair needs. They act as the main point of contact between customers and technicians, helping to diagnose issues, explain recommended services, and ensure that work is completed efficiently. Quick Lane Advisors also handle appointments, provide cost estimates, and answer any questions customers may have. Their goal is to provide a smooth and positive experience for customers needing routine automotive services such as oil changes, tire rotations, and brake inspections.

What skills and qualifications does a Quick Lane Advisor need?

To thrive as a Quick Lane Advisor, you need strong automotive knowledge, customer service skills, and often a high school diploma or equivalent. Familiarity with dealership management systems, basic point-of-sale software, and vehicle diagnostic tools is typically required. Exceptional communication, problem-solving abilities, and a customer-oriented attitude help you build trust and efficiently address client concerns. These skills and qualities are essential for ensuring customer satisfaction, streamlining service operations, and driving repeat business in a fast-paced automotive service environment.

What is the difference between Quick Lane Advisor vs Service Advisor?

AspectQuick Lane AdvisorService Advisor
CredentialsHigh school diploma, automotive service knowledgeHigh school diploma, often additional certifications
Work EnvironmentQuick service lanes, fast-pacedFull-service repair shops, customer-focused
Employer & IndustryAutomotive dealerships, quick service centersAutomotive dealerships, repair shops
Primary RoleAssist customers with quick service needs, recommend servicesAdvise customers on repairs, estimate costs, upsell services

Quick Lane Advisors focus on fast, efficient customer service for quick maintenance, while Service Advisors handle comprehensive vehicle repairs and detailed customer consultations. Both roles require automotive knowledge but differ in scope and environment.

What are popular job titles related to Quick Lane Advisor jobs in Minnesota? For Quick Lane Advisor jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Quick Lane Advisor jobs in Minnesota look for? The top searched job categories for Quick Lane Advisor jobs in Minnesota are:
What cities in Minnesota are hiring for Quick Lane Advisor jobs? Cities in Minnesota with the most Quick Lane Advisor job openings:

Quick Lane Service Technician

Duluth Chrysler Dodge Jeep RAM

Duluth, MN โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 hours ago


Job description

At Duluth Chrysler Dodge Jeep RAM, we strive to conduct our business as a well-respected organization, with integrity, hard work, and the highest care for our people, customers, and business partners.  Every employee at Duluth is absolutely critical to our success. We promise to keep delivering the same award-winning service and value that our community has come to expect from our dealership group throughout the years. 

We are searching for 2 entry-level Technicians to begin their careers in the Automotive industry in our Quick-lane. Where you start at Duluth Dodge is only the beginning! We are offering the right candidates training, Chrysler Certification, and an opportunity to advance in the highly lucrative automotive repair industry. We are looking for the right people to work at the right dealership right now!

Benefits

  • Medical, Dental & Vision Insurance 
  • 401K Plan + Match
  • Paid vacation
  • Growth opportunities 
  • Paid Training
  • Long-term job security
  • Discounts on products and services
 
Responsibilities
  • Perform work specified on the repair order with efficiency and in accordance with dealership.
  • Inspect vehicles for maintenance needs and perform basic automobile and truck maintenance.
  • Follow procedures and processes to ensure a positive, safe outcome during the inspection and maintenance process.
  • Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. 
  • Maintain a clean, safe environment.
Qualification
  • Desire to enter the Automotive Service Industry.
  • Dexterity, requiring a steady hand, excellent hand-eye coordination
  • Excellent customer service skills and basic computer competencies
  • Positive, friendly attitude, along with an eagerness to improve
  • Enjoy working in a dynamic environment
  • Teammate with ability to collaborate with others effectively
  • Ability to learn new technology, repair and service procedures and specifications
  • Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
 
Duluth Dodge Inc: 218 720 6123