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Quick Lane Advisor Jobs in Minnesota (NOW HIRING)

As a Quick Lane Technician, you will contribute to our team by handling a variety of tasks aimed at ... Communicate effectively with team members and service advisors, providing detailed information on ...

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Quick Lane Advisor information

What does a Quick Lane Advisor do?

A Quick Lane Advisor typically greets customers, listens to their vehicle concerns, and recommends appropriate maintenance or repair services. They create work orders, communicate with technicians about customer needs, and keep customers updated on the status of their vehicles. Advisors also review completed work with customers, explain any recommendations, and process payments. This role requires strong communication skills and the ability to multi-task in a fast-paced, team-oriented environment.

What is a Quick Lane Advisor?

A Quick Lane Advisor is a customer service professional who works at Quick Lane Tire & Auto Centers, assisting customers with their vehicle maintenance and repair needs. They act as the main point of contact between customers and technicians, helping to diagnose issues, explain recommended services, and ensure that work is completed efficiently. Quick Lane Advisors also handle appointments, provide cost estimates, and answer any questions customers may have. Their goal is to provide a smooth and positive experience for customers needing routine automotive services such as oil changes, tire rotations, and brake inspections.

What skills and qualifications does a Quick Lane Advisor need?

To thrive as a Quick Lane Advisor, you need strong automotive knowledge, customer service skills, and often a high school diploma or equivalent. Familiarity with dealership management systems, basic point-of-sale software, and vehicle diagnostic tools is typically required. Exceptional communication, problem-solving abilities, and a customer-oriented attitude help you build trust and efficiently address client concerns. These skills and qualities are essential for ensuring customer satisfaction, streamlining service operations, and driving repeat business in a fast-paced automotive service environment.

What is the difference between Quick Lane Advisor vs Service Advisor?

AspectQuick Lane AdvisorService Advisor
CredentialsHigh school diploma, automotive service knowledgeHigh school diploma, often additional certifications
Work EnvironmentQuick service lanes, fast-pacedFull-service repair shops, customer-focused
Employer & IndustryAutomotive dealerships, quick service centersAutomotive dealerships, repair shops
Primary RoleAssist customers with quick service needs, recommend servicesAdvise customers on repairs, estimate costs, upsell services

Quick Lane Advisors focus on fast, efficient customer service for quick maintenance, while Service Advisors handle comprehensive vehicle repairs and detailed customer consultations. Both roles require automotive knowledge but differ in scope and environment.

What are popular job titles related to Quick Lane Advisor jobs in Minnesota? For Quick Lane Advisor jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Quick Lane Advisor jobs in Minnesota look for? The top searched job categories for Quick Lane Advisor jobs in Minnesota are:
What cities in Minnesota are hiring for Quick Lane Advisor jobs? Cities in Minnesota with the most Quick Lane Advisor job openings:

Express Lane Service Advisor

Apple Chrysler Dodge Jeep Ram

Shakopee, MN โ€ข On-site

$42K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago


Job description

Automotive Express Lane Advisor

Company: Apple Autos (Top Minnesota Workplace)

Compensation: $42,000.00 - $90,000.00

Are you looking for a company that Supports You and Your Family, Encourages You to Make a Difference, and Helps Champion Your Lifelong Journey? Then you need to look at Apple Autos.

Apple Autos is an 6-brand, 7 location automotive company founded on the belief that people come before profit. Our Vision is to be Famous for Extraordinary Customer Experiences with People who are Empowered to Create Growth and Loyalty for a Lifetime.

Apple Autos is seeking a highly-driven Automotive Quick Lube Advisor to join our team, no experience necessary. Our dealership has been rated a Top Minnesota Workplace in the Star Tribune for the last 5 years, and weโ€™re looking to add a passionate problem-solver to our winning team and help us continue a legacy of excellence. Apple Autos believes in The Value of our people and The Value of ongoing improvement therefor we offer training programs, tuition reimbursement, and career growth and development opportunities.ย 

What Youโ€™ll Do

  • Greet customers, obtain customer and vehicle data.
  • Determine nature of desired service and/or complaint.ย  Consult vehicle file.ย  Promote the sales of labor, parts, and accessories without losing sight of the fact that you are a quick lane advisor to the customer.
  • Write clear and precise repair instructions on the repair order for the technician.
  • Provide estimate for labor and parts.ย  If cost of service cannot be established during reception, leave open and contact customer for approval.
  • Establish method of payment when writing up the repair order with the customer, also time promised.ย  Obtain customerโ€™s signature on RO.
  • Utilizes Quick Lane processes and policies to ensure customer satisfaction and efficient and effective service operations.ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย 
  • Responsible for other duties assigned and/or required by business needs.ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย 

Qualifications: ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย 

  • Previous light duty repair and maintenance preferred, but not required.ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย 
  • Valid driverโ€™s license and ability to pass preemployment drug test and background check.ย ย ย ย 
  • Professional attitude and appearance.ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย 
  • Basic computer skills.
  • Ability to handle pressure.ย ย 

Benefits

  • Competitive Pay
  • Flexible Working Hours
  • Advancement Opportunities
  • Professional and Respectful Work Environment
  • Medical, Vision, Dental, Health Savings Account, Flexible Spending Account
  • Company Paid Life Insurance along with Voluntary Life and Disability
  • Health Club Reimbursement
  • New and Used Vehicle, Parts, and Service Discounts
  • Vacation, Holiday, Volunteer Time Off
  • 401k with a Company Matching Contribution
  • Employee Assistance programs

Why Work for Apple Autos

  • We strive to make a positive impact in our world, you will get the opportunity to give back.
  • Internal promotions, we offer our employees the opportunity to internally advance.ย 
  • We encourage teamwork,ย positivity, and kindness.ย 
  • Learning and development programs are available.ย 
  • We empower our employees to do what is best for our customers, and other employeesContinually giving back to our employees for all of their hard work that does not go unnoticed.ย  We offer a variety of fun events to say thank you to our most important assets, our amazing employees.
  • Ranked Top workplaces in MN (2020,2021,2022)

ย 

EEO Statement:

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.