ZipRecruiter

Log In

1

Queue Manager Jobs in Lithonia, GA (NOW HIRING)

Amazon

Data Center Operations Manager , ATL DCO

Hampton, GA · On-site

$163K/yr

... queue management, 7/24 shift arrangement and hardware logistics Learn and become subject matter expert across all aspects in data center operations Monitor and drive all operational KPIs and metrics ...

Jobtailor

Support Specialist

Atlanta, GA · On-site

Own and manage the customer support queue, responding promptly, professionally, and thoroughly to inquiries Troubleshoot incoming customer issues as the first point of contact Escalate complex ...

Amazon

Data Center Operations Manager , ATL DCO

Hampton, GA · On-site

$163K/yr

... queue management, 7/24 shift arrangement and hardware logistics Learn and become subject matter expert across all aspects in data center operations Monitor and drive all operational KPIs and metrics ...

Amazon

Data Center Operations Manager , ATL DCO

Hampton, GA · On-site

$163K/yr

... queue management, 7/24 shift arrangement and hardware logistics Learn and become subject matter expert across all aspects in data center operations Monitor and drive all operational KPIs and metrics ...

Amazon

Data Center Manager - Night Shift, DCO

Covington, GA · On-site

$141K/yr

... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...

Hyundai Capital

Associate, Bankruptcy

Atlanta, GA · On-site

$48K - $72K/yr

HOW YOU WILL MAKE AN IMPACT 1. Manage Bankruptcy Queue through the following: * Review customer accounts adhering to department standards for effective queue management and documentation. * Process ...

Amazon

Data Center Manager-Mid Shift, DCO

Covington, GA · On-site

$141K/yr

... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...

Protomiq

Deployment Support Manager

Atlanta, GA · On-site

Case & Queue Performance * Own deployment time and quality across the queue -- volume, velocity ... Manage special projects as needed -- for example, OEM standards compliance roll-outs, release of ...

TradePending

Deployment Support Manager

Atlanta, GA · On-site

Requirements Case & Queue Performance * Own deployment time and quality across the queue - volume ... Manage special projects as needed - for example, OEM standards compliance roll-outs, release of new ...

Protomiq LLC

Deployment Support Manager

Atlanta, GA

Requirements Case & Queue Performance * Own deployment time and quality across the queue - volume ... Manage special projects as needed - for example, OEM standards compliance roll-outs, release of new ...

Pearly

Technical Support Specialist

Atlanta, GA · Remote

$60K - $75K/yr

Own the support queue as a daily responsibility, not only for escalations: handling the full range ... Technical Escalations & Integration Management * Diagnose root cause of integration sync failures ...

Socket.dev

Deployment Support Manager

Atlanta, GA · On-site

Requirements Case & Queue Performance * Own deployment time and quality across the queue - volume ... Manage special projects as needed - for example, OEM standards compliance roll-outs, release of new ...

Protomiq

Deployment Support Manager

Atlanta, GA · On-site

Case & Queue Performance * Own deployment time and quality across the queue -- volume, velocity ... Manage special projects as needed -- for example, OEM standards compliance roll-outs, release of ...

Protomiq LLC

Deployment Support Manager

Atlanta, GA · On-site

Requirements Case & Queue Performance * Own deployment time and quality across the queue - volume ... Manage special projects as needed - for example, OEM standards compliance roll-outs, release of new ...

previous page

Showing results 41-60

All JobsQueue JobsQueue Manager JobsQueue Manager Jobs in Lithonia, GA

Queue Manager information

See Lithonia, GA salary details

$11

$19

$39

How much do queue manager jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for queue manager in Lithonia, GA is $19.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $19.33 per hour, depending on experience, location, and employer.

What is a queue manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a queue manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges queue managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.

What job categories do people searching Queue Manager jobs in Lithonia, GA look for?

The top searched job categories for Queue Manager jobs in Lithonia, GA are:

What cities near Lithonia, GA are hiring for Queue Manager jobs?

Cities near Lithonia, GA with the most Queue Manager job openings:

Queue Manager jobs near you
Infographic showing various Queue Manager job openings in Lithonia, GA as of June 2026, with employment types broken down into 81% Full Time, and 19% Contract. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $40,377 per year, or $19.4 per hour.

Senior Yardi Support Specialist

Atlanta, GA • On-site

LEDIC Realty Management / Envolve
See more jobs at LEDIC Realty Management / Envolveexternal

Other

Posted 11 days ago

Job description

Envolve Community Managementowns and professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.

Envolve offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve team are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently searching for a Senior Yardi Support Specialist to work remotely.

Role Description

This is a full-time remote role for a Senior Yardi Support Specialist. The Senior Yardi Support Specialist

will be responsible for providing technical and customer support, troubleshooting Yardi software issues,

and ensuring effective communication with the Yardi Support team and users.

Essential Duties and Responsibilities
  • Resolve escalated tickets from the Tier 1 Yardi support queue.
  • Resolve at least 70% of tickets within their ticket queue.
  • Escalate complex issues with proper documentation to the Tier 3 Yardi support queue or Yardi Systems.
  • Serve as a backup to the Tier 1 Yardi support queue.
  • Provide advanced support for all the Yardi products Envolve utilizes.
  • Mentor and guide Tier 1 Yardi Support Specialists with a patient, supportive, and compassionate approach.
  • Complete resident ledger and accounting updates.
  • Develop and maintain custom Yardi reports.
  • Write SQL queries, stored procedures, and scripts to extract and analyze system data.
  • Create automated reporting packages using Report Scheduler and other Yardi tools.
  • Troubleshoot data integrity issues and resolve discrepancies in Yardi databases.
  • Monitor system performance, troubleshoot errors, and ensure data integrity.
  • Analyze business workflows and recommend improvements to system usage and configuration.
  • Document solutions and maintain the knowledge base.
  • Provide user account support and access management.
  • Test and implement new Yardi
  • Work with interface vendors to establish and maintain Yardi data
  • Assist with onboarding new properties and associated
  • Analyze support tickets and work with department heads to create opportunities for additional training. Assist with end user training and development of training guides.
  • Travel to property sites, corporate offices, seminars, events, or any other work-related needs when requested by their supervisor.
  • Assist supporting non Yardi software when requested by their supervisor.
  • Other duties, as assigned.
Required Qualifications
  • Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • 7+ years of Yardi Voyager experience including administration and user
  • 7+ years of residential and/or affordable support
  • Experience with Yardi custom reporting and SQL scripting within a Yardi database
  • Experience with ETL, Y2Y and/or custom importing
  • Strong Technical Support and Customer Support experience
  • Excellent communication skills to ensure successful resolution to internal client issues
  • Must be able to work independently and in a team environment
  • Attention to detail and problem-solving skills
  • Solid time management and organizational skills to efficiently complete assigned tasks
  • Ability to interact professionally with a diverse group of co-workers
  • Analytical, interpretive and troubleshooting skills
  • Proficient in Microsoft Office Suite
Preferred Specific Job Knowledge and Skills
  • Experience supporting the following Yardi Products:
    • Voyager 7
    • Voyager 8 / Elevate
    • Residential
    • Affordable / Compliance Manager
    • Financial
    • RentCafe
    • Procure to Pay
    • CRMIQ
    • Maitenance ID
    • ForecastIQ

EOE Minorities/Female/Disabled/Veterans

Background Screening and Drug Test Required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

#J-18808-Ljbffr

Apply