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Network Operations Manager Jobs in Lithonia, GA (NOW HIRING)

Insight Global

Network Operations Lead

Atlanta, GA · Hybrid

Reporting to the Manager of Network Operations, this individual will be responsible for overseeing day-to-day network operations, ensuring high availability and performance of all network ...

KARNA LLC

Network Operations Specialist

Atlanta, GA · On-site

Supports the secure exchange, tracking, and organized management of provider enrollment and network ... escalated operational questions by researching information, updating records, and routing items ...

Rivian

Team Lead Network Operations Control

Atlanta, GA

$71K - $89K/yr

... Network Operations Center (NOC). In this role, you won't just be "watching screens"-- you'll be ... Incident Management: Act as the primary escalation point for complex technical issues and ...

Posted today

Harvest Church

Operations Manager

Atlanta, GA · On-site

$2.5K - $5.0K/mo

Dream Team, Apprenticeship, Harvest Leadership Network, Harvest Bible College, Harvest Foundation management & expansion. Responsible for excellent, efficient & effective organizational operations ...

Amazon

Operations Manager

Atlanta, GA

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Atlanta, GA

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Atlanta, GA · On-site

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Atlanta, GA

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

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Network Operations Manager information

See Lithonia, GA salary details

$20.1K

$92.8K

$133.7K

How much do network operations manager jobs pay per year?

As of Jul 29, 2026, the average yearly pay for network operations manager in Lithonia, GA is $92,824.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,600.00 and $104,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Network Operations Managers, and how can they be effectively addressed?

Network Operations Managers often encounter challenges such as minimizing network downtime, managing multiple priorities, and ensuring rapid response to incidents. Balancing proactive maintenance with reactive troubleshooting requires strong organizational skills and close collaboration with IT teams, vendors, and sometimes clients. Effective communication, implementing robust monitoring tools, and fostering a culture of continuous improvement can help address these challenges and maintain network reliability.

What are Network Operations Managers?

Network Operations Managers are professionals responsible for overseeing the day-to-day operations, maintenance, and performance of an organization's computer networks. They manage teams of network engineers and technicians, ensure network reliability and security, and handle incidents or outages. Their role includes planning for future network needs, implementing upgrades, and ensuring compliance with industry standards. They also coordinate with other departments to align network services with business goals.

What is the difference between Network Operations Manager vs Network Engineer?

AspectNetwork Operations ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+Requires similar certifications such as Cisco CCNA, CCNP, or CompTIA Network+; often more technical focus
Work EnvironmentOversees network teams, manages operations, and ensures network reliability in enterprise settingsDesigns, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software
Employer & Industry UsageCommonly employed by large corporations, service providers, and government agenciesFound in various industries, including IT firms, telecom, and corporate IT departments

The main difference is that Network Operations Managers focus on overseeing network performance, managing teams, and strategic planning, while Network Engineers are more involved in the technical design, implementation, and troubleshooting of network systems. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Network Operations Manager, and why are they important?

To excel as a Network Operations Manager, you need a solid background in network administration, troubleshooting, and IT management, typically backed by a relevant degree and experience in network operations. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ITIL frameworks, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to network issues. These competencies are essential to ensure network reliability, minimize downtime, and drive operational efficiency in business-critical environments.
What are the most commonly searched types of Network Operations jobs in Lithonia, GA? The most popular types of Network Operations jobs in Lithonia, GA are:
What job categories do people searching Network Operations Manager jobs in Lithonia, GA look for? The top searched job categories for Network Operations Manager jobs in Lithonia, GA are:
What cities near Lithonia, GA are hiring for Network Operations Manager jobs? Cities near Lithonia, GA with the most Network Operations Manager job openings:
Network Operations Manager jobs near you
Infographic showing various Network Operations Manager job openings in Lithonia, GA as of July 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $92,824 per year, or $44.6 per hour.

Network Operations Lead

Insight Global

Atlanta, GA • Hybrid

Full-time

Re-posted 23 days ago

Job description

Overview

The Network Tech Lead will serve as the technical lead and operational steward of enterprise-wide network services across 75+ office locations, including HQ and remote sites. Reporting to the Manager of Network Operations, this individual will be responsible for overseeing day-to-day network operations, ensuring high availability and performance of all network infrastructure (LAN/WAN/WiFi/AV), and leading the team in alignment with modern standards, automation, observability, and infrastructure maturity goals. This role requires strong hands-on expertise, team mentoring capabilities, operational rigor, and experience across both on-prem and cloud networking environments (Azure/AWS).


Responsibilities
Key Responsibilities:
  • Provide day-to-day leadership and mentoring for the Network Operations team, including senior and junior engineers.
  • Serve as the primary escalation point for complex networking issues and lead root cause analysis for major incidents.
  • Drive the adoption of SOPs and enforce process consistency, quality reviews, and audit trails in line with the organization’s operational maturity goals (Levels 1–5).
  • Collaborate with the Network Architect to convert design and strategy into actionable implementation and monitoring plans.
  • Own network observability and proactive alerting across all devices—leveraging tools like Cisco Meraki, ThousandEyes, and ServiceNow for automated incident creation.
  • Ensure consistent monitoring of WiFi, AV systems, and conference rooms; respond to and remediate issues proactively before business impact.
  • Coordinate site-wide upgrades of legacy Cisco Catalyst gear to Meraki-compliant appliances to improve observability and supportability.
  • Conduct regular WiFi site surveys and follow through with remediation plans in collaboration with site stakeholders.
  • Lead the rollout of network automation scripts for common tasks such as configuration backups, firmware checks, and change validations.
  • Champion the integration of alerting platforms with ServiceNow for seamless incident management workflows.
  • Support planning and readiness activities for the Global NOC initiative, ensuring full playbook coverage and training paths for L1/L2 teams.
  • Collaborate closely with Cybersecurity to ensure VPNs, endpoint compliance, and secure networking principles are followed.
  • Provide training, peer reviews, and promote a continuous learning culture within the NetOps team.
  • Participate in vendor evaluations and coordinate with procurement and Cumberland for Cisco contract renewals and equipment acquisition.
Key Performance Indicators (KPIs):
  • % Network uptime across all office locations (target: ≥99.95%)
  • Time to resolution for high/critical severity network incidents (target: <1 hour)

Qualifications
Education:
  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (required)
  • Cisco Certified Network Professional (CCNP) or equivalent (required)
  • Azure Network Engineer Associate or AWS Advanced Networking (preferred)
  • ITIL v4 Foundation Certification (preferred)
Experience:
  • 7+ years of hands-on experience in enterprise network operations
  • 3+ years in a team leadership or technical lead capacity
  • Experience with Cisco Meraki, Catalyst switches, firewalls, routers, and access points
  • Experience with ThousandEyes, ServiceNow integrations, and enterprise monitoring tools
  • Experience in hybrid cloud networking (Azure Virtual Networks, NSGs, VPN Gateway, AWS VPC)
  • Demonstrated success in mentoring engineers and improving team performance
  • Strong familiarity with AV & conference room infrastructure and network requirements
Technical Skills:
  • Routing & Switching (BGP, OSPF, VLANs, STP)
  • Cisco Meraki Dashboard & APIs
  • ThousandEyes deployment and monitoring configuration
  • Network Automation using Python, PowerShell, or Ansible
  • VPNs, SD-WAN, Firewall rules, Load Balancers
  • WiFi Site Survey tools (Ekahau or similar)
  • Network monitoring platforms (SolarWinds, PRTG, etc.)
  • Azure/AWS networking services (VNet, ExpressRoute, Virtual WAN, Transit Gateway)
Soft Skills & Attributes:
  • Strong technical and operational leadership
  • Ability to influence without authority across peer teams
  • Proven communication skills to interact with engineers, managers, and senior leadership
  • Detail-oriented with a focus on quality, process, and continuous improvement
  • Ability to multitask and prioritize in a dynamic, fast-paced environment
  • Passion for mentoring and coaching others
Need to Have:
  • Proven experience with Cisco Meraki and ThousandEyes
  • Demonstrated success in technical leadership and mentoring
  • Strong knowledge of enterprise networking best practices and standards
  • Experience building and maintaining automation for network tasks
  • Hands-on experience with cloud networking (Azure or AWS)
  • Strong collaboration skills and cross-functional team experience
Nice to Have:
  • Experience with global NOC setup or Tier 1/2 playbooks
  • Familiarity with AV/conference room infrastructure support
  • Cisco DNA Center or SD-WAN experience
  • ITIL process maturity or process improvement initiatives
  • Experience working with ServiceNow for automated alert-to-incident integrations
  • Experience participating in vendor contract negotiations and hardware lifecycle planning
Qualifications:Education:
  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (required)
  • Cisco Certified Network Professional (CCNP) or equivalent (required)
  • Azure Network Engineer Associate or AWS Advanced Networking (preferred)
  • ITIL v4 Foundation Certification (preferred)
Experience:
  • 7+ years of hands-on experience in enterprise network operations
  • 3+ years in a team leadership or technical lead capacity
  • Experience with Cisco Meraki, Catalyst switches, firewalls, routers, and access points
  • Experience with ThousandEyes, ServiceNow integrations, and enterprise monitoring tools
  • Experience in hybrid cloud networking (Azure Virtual Networks, NSGs, VPN Gateway, AWS VPC)
  • Demonstrated success in mentoring engineers and improving team performance
  • Strong familiarity with AV & conference room infrastructure and network requirements
Technical Skills:
  • Routing & Switching (BGP, OSPF, VLANs, STP)
  • Cisco Meraki Dashboard & APIs
  • ThousandEyes deployment and monitoring configuration
  • Network Automation using Python, PowerShell, or Ansible
  • VPNs, SD-WAN, Firewall rules, Load Balancers
  • WiFi Site Survey tools (Ekahau or similar)
  • Network monitoring platforms (SolarWinds, PRTG, etc.)
  • Azure/AWS networking services (VNet, ExpressRoute, Virtual WAN, Transit Gateway)
Soft Skills & Attributes:
  • Strong technical and operational leadership
  • Ability to influence without authority across peer teams
  • Proven communication skills to interact with engineers, managers, and senior leadership
  • Detail-oriented with a focus on quality, process, and continuous improvement
  • Ability to multitask and prioritize in a dynamic, fast-paced environment
  • Passion for mentoring and coaching others
Need to Have:
  • Proven experience with Cisco Meraki and ThousandEyes
  • Demonstrated success in technical leadership and mentoring
  • Strong knowledge of enterprise networking best practices and standards
  • Experience building and maintaining automation for network tasks
  • Hands-on experience with cloud networking (Azure or AWS)
  • Strong collaboration skills and cross-functional team experience
Nice to Have:
  • Experience with global NOC setup or Tier 1/2 playbooks
  • Familiarity with AV/conference room infrastructure support
  • Cisco DNA Center or SD-WAN experience
  • ITIL process maturity or process improvement initiatives
  • Experience working with ServiceNow for automated alert-to-incident integrations
  • Experience participating in vendor contract negotiations and hardware lifecycle planning
Education:UNAVAILABLEEmployment Type: FULL_TIME

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