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Queue Manager Jobs in Birmingham, AL (NOW HIRING)

Cayenta

(Remote) Support Analyst

Hueytown, AL · Remote

In this role, you will manage and resolve support tickets related to our Human Resource Management ... Monitor the support queue, take ownership of new tickets, and reassign as needed * Collaborate with ...

Baker Donelson

Legal Research Analyst

Birmingham, AL

Director of Knowledge Management and Research SUMMARY: The Legal Research Analyst serves as a ... queue. * Apply proficient legal, legislative, and company research expertise to resolve complex ...

New

TJX Companies

Jewelry Associate

Hoover, AL · On-site

$12 - $12.50/hr

Communicates accurately and effectively with management and Associates * Accepts recognition and ... Single Queue, Associate Lounge * Maintains floor care cleanliness standards including maintenance ...

TJ Maxx

Jewelry Associate

Hoover, AL · On-site

$12 - $12.50/hr

... management and Associates Accepts recognition and constructive feedback Adheres to labor laws and ... Single Queue, Associate Lounge Maintains floor care cleanliness standards including maintenance and ...

Tjx

Jewelry Associate

Birmingham, AL · On-site

$12 - $12.50/hr

Communicates accurately and effectively with management and Associates * Accepts recognition and ... Single Queue, Associate Lounge * Maintains floor care cleanliness standards including maintenance ...

TJ Maxx

Jewelry Associate

Hoover, AL

$12 - $12.50/hr

Communicates accurately and effectively with management and Associates * Accepts recognition and ... Single Queue, Associate Lounge * Maintains floor care cleanliness standards including maintenance ...

TJX Companies

Jewelry Associate

Hoover, AL

$12 - $12.50/hr

Communicates accurately and effectively with management and Associates * Accepts recognition and ... Single Queue, Associate Lounge * Maintains floor care cleanliness standards including maintenance ...

TJX Companies

Jewelry Associate

Hoover, AL · On-site

$12 - $12.50/hr

Communicates accurately and effectively with management and Associates * Accepts recognition and ... Single Queue, Associate Lounge * Maintains floor care cleanliness standards including maintenance ...

EBSCO

Customer Service Representative I

Birmingham, AL · On-site

$15 - $20.50/hr

Comfortable managing both phone and messaging queue conversations * Remote experience handling technical troubleshooting and issue resolution * MUST be able to work a flexible scheduleincluding ...

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Queue Manager information

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How much do queue manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for queue manager in Birmingham, AL is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $19.81 per hour, depending on experience, location, and employer.

What is a queue manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a queue manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges queue managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.
What are popular job titles related to Queue Manager jobs in Birmingham, AL? For Queue Manager jobs in Birmingham, AL, the most frequently searched job titles are:
What job categories do people searching Queue Manager jobs in Birmingham, AL look for? The top searched job categories for Queue Manager jobs in Birmingham, AL are:
What cities near Birmingham, AL are hiring for Queue Manager jobs? Cities near Birmingham, AL with the most Queue Manager job openings:
Queue Manager jobs near you
Infographic showing various Queue Manager job openings in Birmingham, AL as of August 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,449 per year, or $19.9 per hour.

Clinical Pharmacist (MTM) - Work From Home

Health Care Service Corporation

Birmingham, AL • Remote

$102K - $184K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 10 days ago

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary(Healthspring)The Clinical Pharmacist plays a vital role in advancing the quality, safety, and effectiveness of drug therapy for Healthspring Medicare members. In this position, you will collaborate with a high performing, multidisciplinary team of professionals across multiple functions to conduct comprehensive medication reviews (CMRs) for high-risk populations. These reviews include but are not limited to the assessment of drug interactions, identifying therapeutic duplications, evaluating renal and hepatic dosing adjustments, addressing evidence-based gaps in care, supporting STAR-related pharmacy initiatives, and identifying barriers to medication affordability and adherence.
*BILINGUAL PROFICIENCY IN ENGLISH AND SPANISH*
*WORK HOURS ARE 9 AM TO 6 PM CST. NON-NEGOTIABLE*.

JOB REQUIREMENTS (MTM):

  • Active and unrestricted Pharmacist license in the State of residence required

  • Doctor of Pharmacy (PharmD) degree required

  • Strong clinical medication knowledge with the ability to apply evidence-based guidelines in practice

  • Minimum 3 years' experience in Managed Care, Medicare and/orMedicaid settingspreferred

  • Experience with Medication Therapy Management (MTM) programs strongly preferred

  • Familiarity with MTM platforms (ex: Adhere Health's Optimize or similar applications) preferred

  • Excellent verbal and written communication skills, with the ability to effectively engage diverse audiences

  • Bilingualproficiencyin English and Spanish

  • Advancedproficiencyin Microsoft Office applications including Word, Excel, PowerPoint, and Outlook

  • Strong computer literacy with the ability to navigate systems and applications simultaneously

  • Strong learning agility and ability to apply new concepts and tools

  • Strong analytical thinking, problemsolvingand clinical decision-making skills

  • Ability to develop innovative solutions to complex healthcare challenges

PREFERRED JOB REQUIREMENTS:

*Strong experience with MTM required

*BILINGUALPROFICIENCYIN ENGLISH AND SPANISH*
*WORK HOURS ARE 9 AM TO 6 PM CST. NON-NEGOTIABLE*
*Must be willing to work Phone Queue

*Must be clinically strong with experience in diverse programs (MTM, Case Referrals, Narcotics)
*Residency and/or Board Certification preferred

#LI-FW1

#LI-Remote
This is a Remote/Work-From-Home role. Must have an active and unrestricted Pharmacist licensein the State of residence.

Sponsorship is not available

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plansubject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range$102,000.00 - $184,300.00

Exact compensation may vary based on skills, experience, and location.

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