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Queue Manager Jobs in Pennsylvania (NOW HIRING)

Amazon

Data Center Manager

Berwick, PA

$160K/yr

Recruit and train data technicians to ensure appropriate staffing levels Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift ...

Amazon

Data Center Manager

Berwick, PA

$160K/yr

Recruit and train data technicians to ensure appropriate staffing levels Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift ...

Amazon

Data Center Manager

Berwick, PA

$160K/yr

Recruit and train data technicians to ensure appropriate staffing levels Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift ...

Amazon

Data Center Manager

Berwick, PA

$160K/yr

Recruit and train data technicians to ensure appropriate staffing levels Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift ...

Salesforce, Inc.

Operations Manager

Indiana, PA · Remote

Portal & Queue Management: Proactively monitor federal portals for incoming Requests for Quotes (RFQs), manage order responses, and handle day-to-day program inquiries. * Contract Modification ...

Amazon

Data Center Manager

Berwick, PA · On-site

$160K/yr

... queue management, 7/24 shift arrangement and hardware logistics • Fast learn or act as the subject matter expert across all aspects in data center operations • Ensure all operational KPIs and ...

Airgas

Salesforce Data Analyst

Radnor, PA · On-site

Queue Management: Monitor and manage incoming data, report, and dashboard requests submitted through the Internal Support Case queue. * SLA Compliance: Review, prioritize, and resolve all support ...

Amazon

Data Center Manager

Berwick, PA · On-site

$160K/yr

... queue management, 7/24 shift arrangement and hardware logistics • Fast learn or act as the subject matter expert across all aspects in data center operations • Ensure all operational KPIs and ...

Airliquidehr

Salesforce Data Analyst

Radnor, PA · Hybrid

Queue Management: Monitor and manage incoming data, report, and dashboard requests submitted through the Internal Support Case queue. * SLA Compliance: Review, prioritize, and resolve all support ...

Phoenix Business, Inc.

IBM MQ Admin

Bethlehem, PA · On-site

$48.25 - $63.50/hr

... Queue Managers and High Availability (HA) architectures • Lead IBM MQ deployments, including automation and standardization initiatives • Participate in on-call support on a rotational basis to ...

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$12

$21

$42

How much do queue manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for queue manager in Pennsylvania is $21.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $21.20 per hour, depending on experience, location, and employer.

What is a queue manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a queue manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges queue managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.
What are the most commonly searched types of Queue jobs in Pennsylvania? The most popular types of Queue jobs in Pennsylvania are:
What are popular job titles related to Queue Manager jobs in Pennsylvania? For Queue Manager jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Queue Manager jobs in Pennsylvania look for? The top searched job categories for Queue Manager jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Queue Manager jobs? Cities in Pennsylvania with the most Queue Manager job openings:
Queue Manager jobs near you
Infographic showing various Queue Manager job openings in Pennsylvania as of August 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $44,333 per year, or $21.3 per hour.

Centralized Functions Specialist

WAYNE MEMORIAL COMMUNITY HEALTH CENTERS

Honesdale, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Wayne Memorial Hospital (Pennsylvania) rating

6.6

Company rating: 6.6 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

680th of 1,056 rated hospitals

Job description

Wayne Memorial Community Health Centers (WMCHC) is seeking a Centralized Function Specialist.  The Centralized Functions Specialist plays a vital role in ensuring the smooth operation of various administrative functions across the Federally Qualified Health Clinic (FQHC). This includes medical records management, patient referral coordination, testing and medication authorizations, and fax queue management.

WMCHC’s Mission

Wayne Memorial Community Health Centers creates and sustains healthy rural communities by providing accessible, high quality medical, dental, and behavioral health care for all, while recognizing and addressing other factors that influence health outcomes. 

Duties/Responsibilities:

  • Maintains the central fax queue ensuring all incoming faxes are processed in a timely manner and routed to the correct patient chart by using the two patient identifiers.
  • Scan all assigned reports, records and other documents into the patients’ chart in a timely manner using recommended naming conventions.
  • Ensure timely processing of referrals, including coordination with specialists, insurance verification, and follow-up on outcomes.
  • Submit and follow up on authorization requests for testing and medication to insurance companies.
  • Process medical record requests in a timely manner while following HIPAA guidelines.
  • Support the development of new processes and procedures as the department evolves and expands.
  • Perform other projects/ duties as assigned in a timely fashion to support the efficient operations of the department.

Minimum Qualifications

  • High school diploma/GED required.
  • Working knowledge of HIPAA and privacy regulations.
  • Microsoft Word, Excel required.
  • Must be able to use fax, copier, scanners, and email.
  • Prior medical terminology experience is a plus.

Other Skills Needed:

  • Must have excellent customer service, communication and phone skills
  • Previous medical office, EMR, and physician office billing experience highly preferred.
  • Must have excellent organizational skills.
  • Must be able to work independently and be able to prioritize.
  • Must be willing to learn new skills, new software and processes quickly.
  • Critical thinking and problem-solving skills

Benefits:

  • Medical, Dental, Vision
  • 403 (b) Retirement Plan Matching
  • Life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Generous Paid Time Off (PTO)

What Wayne Memorial Hospital (Pennsylvania) employees say

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