ZipRecruiter

Log In

1

Queue Management Jobs in Colorado (NOW HIRING)

Fox Rothschild

KM Legal Research Manager

Denver, CO · On-site

Research Queue and Workflow Management * The KM Legal Research Manager oversees the end-to-end management of the legal research request and Monitoring queue and works in conjunction with other KM ...

Prologis

Accounts Payable Manager

Denver, CO · On-site

$102K - $140K/yr

Oversee daily Accounts Payable operations, including invoice processing, approvals, escalations, queue management, and reporting. * Create a strong team culture centered on accountability ...

Scotch

Senior Manager Technical Support

Denver, CO · On-site

$150K/yr

Define support operations infrastructure, including SLAs, escalation paths, queue management, and on-call processes * Own the support-to-product feedback loop, partnering closely with Product and ...

EMPIRE

Accounts Payable Manager

Denver, CO · On-site

$102K - $140K/yr

Oversee daily Accounts Payable operations, including invoice processing, approvals, escalations, queue management, and reporting. * Create a strong team culture centered on accountability ...

Scotch

Senior Manager Technical Support

Denver, CO · On-site

$150K/yr

Define support operations infrastructure, including SLAs, escalation paths, queue management, and on-call processes * Own the support-to-product feedback loop, partnering closely with Product and ...

next page

Showing results 1-20

People also search for

All JobsQueue Management JobsQueue Management Jobs in Colorado

Queue Management information

See Colorado salary details

$30.5K

$50.9K

$73.1K

How much do queue management jobs pay per year?

As of Jun 4, 2026, the average yearly pay for queue management in Colorado is $50,890.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $51,000.00 per year, depending on experience, location, and employer.

What is a Queue Management job?

A Queue Management job involves overseeing the efficient flow of customers, requests, or tasks in a queue to minimize wait times and improve service delivery. Responsibilities may include monitoring queue systems, optimizing resource allocation, and implementing strategies to enhance customer experience. This role is common in industries like retail, healthcare, banking, and call centers, where managing customer traffic is crucial. Effective queue management helps reduce congestion, improve service efficiency, and enhance overall satisfaction.

What are the key skills and qualifications needed to thrive in the Queue Management position, and why are they important?

To excel in Queue Management, you need strong organizational skills, attention to detail, and experience with customer service or operations management, often supported by a high school diploma or relevant experience. Familiarity with queue management software, CRM systems, and real-time monitoring tools is typically required. Exceptional communication, problem-solving abilities, and the capacity to remain calm under pressure help professionals stand out in this role. These skills are crucial for maintaining efficient service flow, minimizing wait times, and ensuring a positive customer experience.

What are the typical challenges faced in a Queue Management role, and how can I prepare for them?

In a Queue Management position, you'll often encounter fluctuating customer volumes, high-pressure situations, and the need to balance fast service with accuracy. Preparing for these challenges involves developing strong multitasking skills, being adaptable to sudden changes, and familiarizing yourself with queue management technologies and reporting tools. Most workplaces offer training on specific systems and protocols, but proactive learning and staying organized can give you an edge. Additionally, collaboration with team members and clear communication are key for ensuring smooth operations, especially during peak hours.
More about Queue Management jobs
What are popular job titles related to Queue Management jobs in Colorado? For Queue Management jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Queue Management jobs in Colorado look for? The top searched job categories for Queue Management jobs in Colorado are:
What cities in Colorado are hiring for Queue Management jobs? Cities in Colorado with the most Queue Management job openings:
Queue Management jobs near you
Infographic showing various Queue Management job openings in Colorado as of May 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $50,890 per year, or $24.5 per hour.

TQM Total Queue Management Agent

American Automation Services

Denver, CO • On-site

$20.50/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 13 days ago

Job description

Full Job Description
American Automation, Inc. is seeking a Queue (Line) Agent with experience delivering exceptional service. The deeply instilled American Automation, Inc. culture is personified by its employees, people who share a single focus and are inspired to offer great service. If you have ever been through "Clear or "TSA" at Denver International Airport, these are the entities we work with and support. Our role is straight forward - keep the line moving with a smile and sometimes a "(loud)" voice!
We are a small but mighty business, -- woman and minority owned and we have a multi year contract at DEN to satisfy the travelling public. We live by the Golden Rule in all that we do -- the simple idea that if you treat people well, the way you would like to be treated, they will do the same." We apply this to all - the travelling public, TSA, Airport Operations as we work to support the Den Brand and make DEN the #1 Airport in the US!
Join our Team
Work on a team that is built around adaptability & flexibility, service passion, professionalism, ethic for work integrity, communication, and teamwork. We are located at the heartbeat of Denver - Denver International Airport (DEN).We support 65,000 travelers daily from all over the world as they work to travel and navigate through DEN.
Responsibilities
We work to welcomes travelers and their loved ones, explaining the Queue or "Line process." Also assist those travelers that may be Veterans, Preferred Fliers, or those with special needs to help them navigate through the queue process as well. We respond to a wide variety of traveler requests by accurately assessing their needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction.
This position does require an applicant with a commitment to serve people. We offer flexible schedules, but you must commit to be able to work morning or afternoon shifts; weekends, and holidays. As well as great ability to multitask and prioritize as well as prioritization as we may shift Queues from North Checkpoint to South Checkpoint. Duties include:
  • Provide wayfinding and customer services to the general public ( restroom, parting locations, etc.)
  • Manage the Queue (Line) systems at each of the TSA security checkpoints including verification of appropriate credentials prior to entering into the queue systems
  • Checkpoint Diverting. Maintain equal utilization of all TSA security checkpoints by diverting passengers to the checkpoints with the lowest wait time, being mindful of passenger walk times required to move from one location to another
  • Data Metrics. Log and report checkpoint data metrics to include checkpoint wait times, available screening lanes, travel document check positions, and other checkpoint data
  • Follow established post orders

Preferred Qualifications and Skills
  • Previous customer experience and ability to work effectively under pressure in a dynamically changing environment
  • Requires attention to detail and critical thinking skills and working with fellow teammates
  • Good command of the English language as well as Bi-Lingual skills are a definite plus
  • Successful candidate must possess legal work authorization in the United States

What to Expect:
  • Starting Hourly Rate $20.50
  • Full Time and Part Time positions available

Be part of a cohesive team with opportunities to build a successful career with global potential
  • Medical, dental, and vision insurance
  • Paid AAA card on annual anniversary
  • RTD Pass or paid parking
  • 401k participation with a company matching program
  • Ongoing employee recognition

Apply