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Queue Management Jobs in California (NOW HIRING)

Tixr

Fan Support Agent

Santa Monica, CA · On-site

$21 - $28.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Day-to-day queue management * Monitor and work assigned Intercom queues, meeting response and resolution time SLAs. * Partner with our Fin AI support agent, reviewing and refining AI-suggested ...

Tixr

Fan Support Agent

Santa Monica, CA · On-site

$21 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Day-to-day queue management * Monitor and work assigned Intercom queues, meeting response and resolution time SLAs. * Partner with our Fin AI support agent, reviewing and refining AI-suggested ...

Stefanini Group

Deskside Technician II

Los Angeles, CA · On-site

$21.75 - $27.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...

Stefanini

Deskside Technician II

San Francisco, CA · On-site

$23.75 - $30.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...

Stefanini

Deskside Technician I

Los Angeles, CA · On-site

$21.75 - $27.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...

Stefanini Group

Deskside Technician II

Los Angeles, CA

$21.75 - $27.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...

KMC

Group Manager, Originations (CA)

Foothill Ranch, CA · On-site

$150K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... queue management, workflow distribution, and escalation paths. * Establish and maintain Decision Turn Time and Funding Turnaround SLAs; monitor performance and take corrective actions. * Ensure ...

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Showing results 41-60

All JobsQueue Management JobsQueue Management Jobs in California

Queue Management information

See California salary details

$28.6K

$47.8K

$68.6K

How much do queue management jobs pay per year?

As of Aug 15, 2026, the average yearly pay for queue management in California is $47,763.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $47,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in queue management?

To excel in Queue Management, you need strong organizational skills, attention to detail, and experience with customer service or operations management, often supported by a high school diploma or relevant experience. Familiarity with queue management software, CRM systems, and real-time monitoring tools is typically required. Exceptional communication, problem-solving abilities, and the capacity to remain calm under pressure help professionals stand out in this role. These skills are crucial for maintaining efficient service flow, minimizing wait times, and ensuring a positive customer experience.

What are the typical challenges faced in a queue management role, and how can I prepare for them?

In a Queue Management position, you'll often encounter fluctuating customer volumes, high-pressure situations, and the need to balance fast service with accuracy. Preparing for these challenges involves developing strong multitasking skills, being adaptable to sudden changes, and familiarizing yourself with queue management technologies and reporting tools. Most workplaces offer training on specific systems and protocols, but proactive learning and staying organized can give you an edge. Additionally, collaboration with team members and clear communication are key for ensuring smooth operations, especially during peak hours.

What is queue management?

A Queue Management job involves overseeing the efficient flow of customers, requests, or tasks in a queue to minimize wait times and improve service delivery. Responsibilities may include monitoring queue systems, optimizing resource allocation, and implementing strategies to enhance customer experience. This role is common in industries like retail, healthcare, banking, and call centers, where managing customer traffic is crucial. Effective queue management helps reduce congestion, improve service efficiency, and enhance overall satisfaction.

What are popular job titles related to Queue Management jobs in California?

For Queue Management jobs in California, the most frequently searched job titles are:

What job categories do people searching Queue Management jobs in California look for?

The top searched job categories for Queue Management jobs in California are:

Queue Management jobs near you
Infographic showing various Queue Management job openings in California as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 2% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $47,763 per year, or $23 per hour.

Support Tech - Site Generalist

Qualitest Group

Santa Clara, CA • On-site

$42K/yr

Full-time

Posted 23 days ago

Job description

Are you interested in working with the World's leading AI-powered Quality Engineering Company? Ready to advance your career, team up with global thought leaders across industries and make a difference every day? Join us at QualityAI!
We are looking for a Support Tech - Site Generalist to join our growing team in Burlingame, CA!
Location: Burlingame, CA (100% on-site)
This role is responsible for:
  • Supporting Events.
  • Manage event setup and teardown, including electrical and connectivity logistics, check-in/out tables, booking venues, planning signage
  • Supporting event attendees with technical help and troubleshooting, guidance through the event, queue management, campus direction
  • Coordinating logistics with vendors (catering/prizes/swag/decorations/site prep)
  • Pre/post-event marketing on fliers, Workplace Groups, forums, and more.Attendee communications, including scheduling, confirmation, follow-up
  • Device preparation (sanitation, flashing, app installation, charging), distribution, tracking

Why QualityAI?
QualityAI is an AI-first quality engineering company helping enterprises deploy and scale complex systems with greater confidence. Operating across data, models, platforms, infrastructure, and operational environments, the company provides assurance and engineering expertise that helps organizations ensure systems perform reliably in real-world conditions.
Formerly Qualitest, QualityAI supports global enterprises across regulated and technology-driven industries, combining deep engineering heritage with AI-enabled delivery, operational assurance, and lifecycle expertise to help clients achieve certainty at go-live.
  • Be a part of a company who strives to support for diversity and inclusion in the workplace - we are one, we are many at QualityAI. Celebrate culture, share knowledge with engineers from around the globe, and inspire each other through our differences.
  • Local and global opportunities - we offer you internal rotation and international mobility opportunities to grow your career.
  • Clear view of your career and progression with the company - QualityAI is growing massively (since Jan 2021 - added more than 2000 engineers) and giving you the opportunity to grow with us.
  • Never stop experimenting and learning with QualityAI Tech academy: 3000+ training courses, mentorship programs, technical tribes, sponsored certifications, leadership programs and much more.
  • Earn bonuses via our Client Referral and Employee Referral Program's. Refer and earn - tap your network for net-worth.
  • The salary rate for the role is $42,000 annually.

If you like what you have read, send us your resume and let's start talking!
  • Intrigued to find more about us?
  • Visit our website at QualityAI (Formerly Qualitest Group) | World's Leading AI-First Quality Engineering Company
  • LinkedIn: https://www.linkedin.com/company/qualityaigroup

Apply