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Quality Performance Analyst Jobs (NOW HIRING)

ESolvit has successfully delivered solutions of the highest quality to customers globally. We have ... In addition, the Program Performance Analyst is responsible for understanding the following areas ...

Analyst, Performance

Manhattan, NY · On-site

$80K - $95K/yr

This role focuses on data engineering and performance analytics, ensuring high-quality, reliable data to support asset performance monitoring and operational decision-making. The Analyst will partner ...

Analyze quality performance metrics and KPIs to identify trends and areas for proactive improvement. * Implement lean initiatives and drive continuous improvement projects to reduce non-conformance ...

Quality Performance Manager

Mckinney, TX · On-site +1

$75K - $125K/yr

The Quality Performance Management position implements, trains and provides direct QMS support to ... Root Cause Analysis: Train inspectors and teams on investigations into non-conforming (NC, OOT, OOS ...

The Performance Analyst will support the building and maintenance of production pipelines, analytics systems, and reporting workflows to ensure high-quality data for asset performance monitoring and ...

Senior Performance Analyst

New York, NY · On-site

$80K - $85K/yr

Senior Performance Analyst Program: Program Evaluation and Quality Assurance (PEQA) Salary Range ... The Program Evaluation and Quality Assurance (PEQA) Department designs, implements, and manages ...

Quality Performance Strategist

$121K - $156K/yr

The Quality Performance Strategist is responsible for leading high-level quality performance ... This position requires a balance of operational expertise and analytical skills, combining strong ...

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Quality Performance Analyst information

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How much do quality performance analyst jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for quality performance analyst in the United States is $32.41, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $37.02 per hour, depending on experience, location, and employer.

What is a quality performance analyst?

A quality performance analyst evaluates and monitors the quality and efficiency of processes, products, or services within an organization. They analyze data, identify areas for improvement, and often use tools like Excel or specialized software to ensure standards are met, supporting continuous improvement initiatives.

How much does a performance analyst get paid?

Performance analysts typically earn a median annual salary ranging from $60,000 to $80,000, depending on experience, industry, and location. Entry-level roles may start lower, while experienced analysts with specialized skills or certifications can earn higher salaries, often supplemented with bonuses or performance incentives.

How does a Quality Performance Analyst typically collaborate with other departments to drive process improvements?

A Quality Performance Analyst frequently works closely with teams such as operations, compliance, and customer service to gather data, identify trends, and recommend actionable improvements. Collaboration often involves leading cross-functional meetings, presenting findings, and jointly developing solutions to address root causes of quality issues. This role requires strong communication skills, as analysts must translate data insights into practical recommendations and ensure buy-in from stakeholders across the organization. Effective collaboration is key to successfully implementing changes that enhance overall performance and service quality.

What are the key skills and qualifications needed to thrive as a Quality Performance Analyst, and why are they important?

To thrive as a Quality Performance Analyst, you need strong analytical skills, data interpretation abilities, and a background in quality management or a related field, often supported by a relevant degree. Familiarity with data analysis tools such as Excel, SQL, Six Sigma methodologies, and quality management systems (QMS) is typically required, and certifications like Lean Six Sigma are advantageous. Attention to detail, problem-solving, and effective communication are essential soft skills for collaborating with teams and driving process improvements. These skills are crucial for accurately assessing organizational performance, identifying areas for improvement, and ensuring high-quality standards are consistently met.

What is the QA analyst salary?

The average salary for a Quality Performance Analyst typically ranges from $50,000 to $80,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. Skills in data analysis and quality management tools are often valued in this role.

What does a Quality Performance Analyst do?

A Quality Performance Analyst is responsible for evaluating and improving the quality and efficiency of business processes within an organization. They analyze data, identify trends and areas for improvement, and develop strategies to enhance performance and compliance with standards. Their work often involves collaborating with various departments, creating reports, and implementing quality control measures to ensure optimal outcomes. This role is critical in maintaining high-quality products or services and meeting organizational goals.

What is the difference between Quality Performance Analyst vs Quality Assurance Specialist?

AspectQuality Performance AnalystQuality Assurance Specialist
CertificationsSix Sigma, Lean, Quality Management certificationsISO 9001, Six Sigma, Quality Management certifications
Work EnvironmentData analysis, performance metrics, reportingProcess audits, compliance checks, testing
Industry UsageManufacturing, healthcare, ITManufacturing, software, healthcare

Both roles focus on quality improvement but differ in scope. The Quality Performance Analyst primarily analyzes data to monitor and improve performance metrics, while the Quality Assurance Specialist conducts audits and ensures compliance with quality standards. They often collaborate but serve distinct functions within quality management processes.

What are top 3 skills for a BPO Quality Analyst?

A BPO Quality Analyst needs strong analytical skills to evaluate call quality and identify improvement areas, excellent communication skills to provide clear feedback, and attention to detail to ensure compliance with standards. Proficiency in quality monitoring tools and understanding of call center operations are also essential for effective performance analysis.
More about Quality Performance Analyst jobs
Infographic showing various Quality Performance Analyst job openings in the United States as of July 2026, with employment types broken down into 92% Full Time, 2% Part Time, 2% Temporary, and 4% Contract. Highlights an 83% In-person, 2% Hybrid, and 15% Remote job distribution, with an average salary of $67,422 per year, or $32.4 per hour.

Other

Posted 12 days ago


Job description

Position Summary:

Under the guidance of the Manager of Quality, is responsible for implementing and facilitating physician and practice performance improvement for the assigned region, including evaluation of current performance, planning improvement initiatives and ongoing measurement of physician performance and analysis of quality metrics and processes.

Essential Functions and Responsibilities:

1.     Works with the Manager Quality and Snr QPSs to set priorities for MPP physician performance improvement for assigned region.

2.     Assists practices in being nominated and designated as a Patient Centered Medical Home (PCMH) through evaluation of current performance and identifying improvement initiatives.

3.     Works with the Manager Quality in developing and managing implementation plans to assist in practice transformation.

4.     Responsible for educating and implementing process improvement tools (e.g. LEAN) in the physician practices for both current and new processes.

5.     Conducts needs assessment at physician practices for readiness to implement technology (e-prescribing, Population Health Registry, EMR, etc.) and understand clinical workflows.

6.     Following quality initiatives of contracted health plans, payers and governmental agencies, works with MPP Quality Team and practice to identify and support physician performance improvement strategies.

7.     Provide education to MPP member physician and office staff on the self-management training program to improve patients' self-management of chronic conditions. 

8.     Other duties as assigned or when necessary to maintain efficient operations of the department and the Company as a whole.

Required:

  • Associate Degree in Health Care or a current Certifications in a recognized two-year health care program related to physician practice and clinical support operations.
  • Three (3) years of hands-on outpatient office or ambulatory care experience.  
  • Valid state driver's license, reliable transportation and automobile insurance required and maintained throughout employment.

Preferred: 

  • Bachelor's Degree in a medical or health related field
  • RN with a valid unrestrictive Michigan license. 
  • Patient Centered Medical Home champion in a practice or plan setting.


 

Additional Information
  • Schedule: Full-time
  • Requisition ID: 26003774
  • Daily Work Times: 8:00am-5:00pm
  • Hours Per Pay Period: 80
  • On Call: No
  • Weekends: No