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Quality Manager Jobs in Springfield, MA (NOW HIRING)

Cadrex Agawam

Supervisor - Quality

Agawam, MA

$96K - $115K/yr

Manage a team of quality inspectors, providing leadership, guidance, and technical support to ensure accurate and efficient inspections * Develop and implement quality control processes and ...

Projects Inc.

Quality Inspector

Glastonbury, CT · On-site

Reporting directly to the Quality Manager, the Quality Inspector is responsible for ensuring that machined and assembled products meet all customer, regulatory, and company quality requirements prior ...

Projects Inc

Quality Inspector

Glastonbury, CT · On-site

Reporting directly to the Quality Manager, the Quality Inspector is responsible for ensuring that machined and assembled products meet all customer, regulatory, and company quality requirements prior ...

BOSS ProStaffing

Be Seen First

Quality Control Lead

Hartford, CT · On-site

$18 - $22/hr

Managing a small team and reporting directly to the Quality Manager, this role focuses on quality auditing, compliance, and continuous improvement to meet both customer and regulatory requirements.

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Quality Manager information

See Springfield, MA salary details

$38.4K

$90.7K

$138K

How much do quality manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for quality manager in Springfield, MA is $90,728.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,300.00 and $109,600.00 per year, depending on experience, location, and employer.

How much do quality managers earn?

Quality managers typically earn a median annual salary of around $70,000 to $100,000, depending on experience, industry, and location. Salaries can increase with certifications like Six Sigma or ISO auditor credentials and managerial responsibilities.

What does a quality manager do?

As a quality manager, your job is to oversee Quality Assurance (QA) and Quality Control (QC) for each product or service assigned to you. Your duties include guaranteeing products and services meet the standards of your organization, keeping management aware of any problems with production, and ensuring that the manufacturing process goes as smoothly as possible. This job has different aspects depending on where a product or service is in the development cycle. Products that are still being designed need QA to make creation as smooth as possible, while released products require QC to ensure the expected level of quality is maintained.

What are the key skills and qualifications needed to thrive as a quality manager, and why are they important?

To thrive as a Quality Manager, you need expertise in quality control processes, data analysis, and regulatory compliance, typically supported by a relevant degree and experience in quality management systems. Familiarity with ISO standards, Six Sigma, and software tools like Minitab or SAP is highly valued, along with certifications such as CQE or Six Sigma Green/Black Belt. Strong leadership, problem-solving abilities, and excellent communication are crucial soft skills for driving continuous improvement and facilitating cross-departmental collaboration. These skills ensure product and process excellence, regulatory adherence, and organizational efficiency.

What is the difference between Quality Manager vs Quality Supervisor?

AspectQuality Manager

Required CredentialsTypically requires a bachelor's degree in quality assurance, engineering, or related field; certifications like ASQ CQE or Six Sigma are common.
Work EnvironmentOversees multiple teams or departments, strategic planning, and process improvement initiatives.
Employer & Industry UsageUsed across manufacturing, healthcare, and service industries to lead quality programs.
Common Search & ComparisonOften compared with Quality Supervisor due to overlapping responsibilities and career progression.

The main difference between a Quality Manager and a Quality Supervisor lies in their scope and responsibilities. A Quality Manager focuses on strategic quality initiatives, process improvements, and managing teams at a higher level, often requiring advanced certifications. In contrast, a Quality Supervisor typically oversees daily operations, supervises staff directly, and implements quality procedures. Both roles are essential in maintaining quality standards, but the manager role involves broader planning and leadership functions.

What is the job of a quality manager?

A quality manager oversees an organization’s quality assurance and control processes to ensure products or services meet specified standards. They develop quality policies, conduct audits, analyze data, and implement improvements, often using tools like Six Sigma or ISO standards. Strong leadership, attention to detail, and certification such as CQE or CQE are common requirements for this role.

What are some common challenges quality managers face when implementing new quality standards across teams?

Quality Managers often encounter resistance to change when introducing new quality standards, as team members may be accustomed to established processes. Ensuring consistent understanding and adoption across departments requires clear communication, comprehensive training, and ongoing support. Additionally, balancing the need for compliance with production deadlines can be challenging, so Quality Managers must collaborate closely with operations, engineering, and leadership teams to align goals and foster a culture of continuous improvement.

Is it hard to be a quality manager?

Being a quality manager involves overseeing quality assurance processes, implementing standards like ISO, and managing teams, which can require strong attention to detail, problem-solving skills, and certifications such as Six Sigma. The role can be demanding due to the responsibility for product or service quality and compliance, but it also offers opportunities for professional growth and leadership. The difficulty varies depending on industry, company size, and individual experience.
More about Quality Manager jobs
What are the most commonly searched types of Quality jobs in Springfield, MA? The most popular types of Quality jobs in Springfield, MA are:
What are popular job titles related to Quality Manager jobs in Springfield, MA? For Quality Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Quality Manager jobs in Springfield, MA look for? The top searched job categories for Quality Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Quality Manager jobs? Cities near Springfield, MA with the most Quality Manager job openings:
Quality Manager jobs near you
Infographic showing various Quality Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $90,728 per year, or $43.6 per hour.

Transportation Process Quality Manager

C&S Wholesale Grocers, Inc.

Windsor, CT • On-site

$85K - $113K/yr

Full-time

Posted 10 days ago

C&S Wholesale Grocers rating

7.7

Company rating: 7.7 out of 10

Based on 77 frontline employees who took The Breakroom Quiz

16th of 49 rated food wholesalers

Job description

Salary Range
$85,420-$113,100
Position Overview
The Process Quality Manager (PQM) - Transportation is responsible for providing
analytical, financial, and strategic planning support to transportation operations. This role
drives cost visibility, operational efficiency, compliance, and continuous improvement
across the transportation network, while partnering closely with Transportation,
Operations, and HR leadership.
Job Description
Core Responsibilities
  • Lead transportation strategic planning including forecasting, budgeting, peak/holiday planning, and capacity modeling.
  • Own transportation reporting includes labor, headcount, service metrics, and cost performance.
  • Provide in-depth P&L variance analysis and data-driven insights.
  • Identify and drive continuous improvement initiatives to optimize cost, service, and efficiency.
  • Partner with Transportation leadership to remove operational barriers and improve performance.
  • Support network changes including startups, transitions, and routing or volume shifts.
  • Develop KPI scorecards; analyze trends and provide actionable recommendations.
  • Ensure compliance with company policies, transportation standards, and audit requirements.
  • Conduct audits, identify root causes, and implement corrective actions.
  • Partner with HR and Operations on staffing plans aligned to transportation demand.
  • Support onboarding coordination and expense management aligned to budget and P&L.
  • Collaborate with PQM peers to standardize best practices across regions.
  • Travel Requirement: Up to 25%.

Qualifications
  • Bachelor's degree in Supply Chain, Logistics, Business, Finance, Engineering, or a related field preferred
  • 5+ years of experience in operations, logistics, supply chain, or transportation environment preferred.
  • Strong understanding of financial concepts including P&L management and cost drivers.
  • Advanced analytical skills with ability to interpret data and identify trends.
  • Proficiency in Microsoft Office, especially Excel.
  • Experience in SQL, PowerBI, Qlikview, Tableau or other BI tools a plus.
  • Strong communication and leadership skills with ability to influence cross-functional partners.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Experience with transportation operations or network planning preferred.

Environment
  • Office : Office Temperature (65F to 75F)
  • Warehouse : Perishable Warehouse (28F to 60F)
  • Warehouse : Grocery Warehouse (50F to 90F)
  • Warehouse : Freezer (-20F to 0F)

Skills
  • Specialized Knowledge : Working knowledge and understanding of P&L. Advanced proficiency with personal computer operations and Microsoft Office applications.
  • Special Skills : Ability to analyze trends and identify opportunities for improvement.
  • Physical abilities: : N/A
  • Other: : Leadership skills including team and relationship building, communication, coaching, influence, and conflict resolution.

Years Of Experience
  • 2-5 : Three or more years of experience in operations management function and hands-on experience related to warehouse experience highly desired.

Qualifications
Bachelor's Degree - Business, Bachelor's Degree - Logistics Management, Bachelor's Degree - Operations & Supply Chain Management
Shift
1st Shift (United States of America)
Company
C&S Wholesale Grocers, LLC
About Our Company
C&S Wholesale Grocers, LLC is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,500 independent supermarkets, chain stores, military bases and institutions with over 100,000 different products. C&S also proudly operates and supports corporate grocery stores and services independent franchisees under a chain-style model throughout the Midwest, South and Northeast. We are an engaged corporate citizen, supporting causes that positively impact our communities.
Working Safely is a Condition of Employment at C&S Wholesale Grocers, LLC. C&S Wholesale Grocers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

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