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Director Of Quality Management Jobs in Springfield, MA

Perform audits of quality control processes, identifying areas for improvement and making ... Experience in creating and maturing quality management systems. Excellent analytical skills, with ...

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Director Of Quality Management information

See Springfield, MA salary details

$30.9K

$125.2K

$212.8K

How much do director of quality management jobs pay per year?

As of Aug 27, 2026, the average yearly pay for director of quality management in Springfield, MA is $125,161.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,700.00 and $150,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of quality management?

To thrive as a Director of Quality Management, you need expertise in quality assurance principles, process improvement methodologies (such as Six Sigma or Lean), and a relevant bachelor's or master's degree. Familiarity with regulatory standards, quality management systems like ISO 9001, and certifications such as Certified Manager of Quality/Organizational Excellence (CMQ/OE) are typically required. Exceptional leadership, strategic thinking, and communication skills help drive organizational change and foster a culture of continuous improvement. These competencies ensure regulatory compliance, minimize risks, and enhance operational effectiveness across the organization.

How does a director of quality management typically collaborate with cross-functional teams to drive quality initiatives?

A Director of Quality Management frequently works with teams across departments such as production, regulatory affairs, R&D, and customer service to develop and implement quality improvement strategies. This role often leads cross-functional meetings to identify process gaps, set quality objectives, and ensure compliance with industry standards. Effective collaboration and communication are essential, as the director must align diverse teams around shared quality goals while managing audits, addressing non-conformities, and promoting a culture of continuous improvement.

What is the difference between Director Of Quality Management vs Quality Assurance Manager?

AspectDirector Of Quality ManagementQuality Assurance Manager
ResponsibilitiesOversees entire quality management systems, develops policies, and ensures compliance across departments.Focuses on testing, inspection, and ensuring products meet quality standards through operational activities.
CertificationsISO 9001 Lead Auditor, CQE, or similar certifications often preferred.ASQ certifications like CQE or CQA are common.
Work EnvironmentStrategic, managerial, and cross-departmental roles in manufacturing, healthcare, or tech industries.Operational, hands-on roles primarily in manufacturing, software, or production settings.

The main difference is that the Director Of Quality Management has a broader, strategic role overseeing quality systems company-wide, while a Quality Assurance Manager focuses on operational quality checks and testing. Both roles require similar certifications and are vital in industries prioritizing quality standards.

What does a director of quality management do?

A director of quality management oversees an organization’s quality assurance and control processes to ensure products or services meet established standards and regulations. They develop quality policies, lead audits, analyze data for continuous improvement, and coordinate with departments to implement quality initiatives, often requiring strong leadership and knowledge of industry standards like ISO or Six Sigma.

What job categories do people searching Director Of Quality Management jobs in Springfield, MA look for?

The top searched job categories for Director Of Quality Management jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Director Of Quality Management jobs?

Cities near Springfield, MA with the most Director Of Quality Management job openings:

Infographic showing various Director Of Quality Management job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $125,161 per year, or $60.2 per hour.

Director of Quality

First Class Air Support LLC

Bloomfield, CT • On-site

$120 - $190/hr

Other

Posted 29 days ago


Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Director of Quality

Full Time Bloomfield, CT, US

The Director of Quality is responsible for leading and managing all quality assurance, regulatory compliance, and continuous improvement activities for the FAA Part 145 Repair Station. This position ensures the organization maintains full compliance with FAA regulations, customer requirements, OEM standards, and internal quality management systems while promoting a culture of safety, accountability, and operational excellence.

The Director of Quality serves as the primary authority for inspection systems, quality procedures, audits, corrective actions, and regulatory interactions. This role partners closely with Operations, Supply Chain, Engineering, and executive leadership to drive compliance, reduce risk, and improve overall operational performance.

Essential Job Functions:

  • Ensure continuous compliance with FAA Part 145 regulations and Repair Station Manual (RSM) requirements.
  • Maintain oversight of the Quality Management System (QMS) including policies, procedures, and inspection processes.
  • Ensure full compliance with all applicable FAA, EASA,CAAC, CAA (UK), ISO9001/9110,OSHA, and customer-specific safety and quality regulations, standards, and procedures.
  • Serve as the primary liaison with the FAA, customers, and regulatory agencies during audits, inspections, and investigations.
  • Lead and manage Quality Assurance, Receiving Inspection, Final Inspection, and Internal Audit functions.
  • Establish andmaintaininspection standards to ensure product conformity and airworthiness.
  • Review and approve corrective and preventive actions (CAPA) related to quality findings, escapes, and audit observations.
  • Develop and manage internal audit schedules and external audit readiness programs.
  • Lead customer, FAA, and third-party quality audits and ensuretimelyresolution of findings.
  • Analyze quality metrics and operational trends to identify opportunities for improvement.
  • Lead, mentor, and develop Quality department personnel including inspectors, auditors, and quality engineers.
  • Collaborate cross-functionallywith Operations, Engineering, Supply Chain, and leadership teams to support companyobjectives.
  • Lead oversight of quality management systems to ensure procedures are consistently followed and documentedin accordance withPart 145 Repair Station requirements.
  • Performs other duties as assigned.

Requirements:

  • Minimum 8–10 years of progressive aviation quality experience within an FAA Part 145 Repair Station environment(MRO Experience).
  • Strong working knowledge of:
  • FAA Part 145 regulations
  • FAA Airworthiness requirements
  • Quality Management Systems
  • AS9100/ISO standards
  • CAAC requirements
  • EASA requirements
  • SMS requirements
  • Bachelor’s degree inaviation,engineering,qualitymanagement,business, or related field preferred.
  • Minimum 5 years of leadership experience managing quality teams in an aviation MRO environment.
  • Experience leading FAA and customer audits.
  • Strong understanding of maintenance documentation, technical publications, and regulatory compliance practices.
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