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Quality Manager Jobs in Springfield, MA (NOW HIRING)

Quality Manager

Chicopee, MA · On-site

$110K - $120K/yr

Rotating Machinery Services Quality Manager Shop Environment Chicopee, MA - Exempt - Full Time ABOUT ROTATING MACHINERY SERVICES Rotating Machinery Services (RMS) was established in 1998 with the ...

As Quality Manager, you will focus on building, expanding and sustaining a culture of quality to drive toward zero-defects, no-conformance and escapes. This candidate should have a proven track ...

As Quality Manager, you will focus on building, expanding and sustaining a culture of quality to drive toward zero-defects, no-conformance and escapes. This candidate should have a proven track ...

As Quality Manager, you will focus on building, expanding and sustaining a culture of quality to drive toward zero-defects, no-conformance and escapes. This candidate should have a proven track ...

As Quality Manager, you will focus on building, expanding and sustaining a culture of quality to drive toward zero-defects, no-conformance and escapes. This candidate should have a proven track ...

As Quality Manager, you will focus on building, expanding and sustaining a culture of quality to drive toward zero-defects, no-conformance and escapes. This candidate should have a proven track ...

As Quality Manager, you will focus on building, expanding and sustaining a culture of quality to drive toward zero-defects, no-conformance and escapes. This candidate should have a proven track ...

The Quality Manager is responsible for leading the implementation and continuous improvement of the team's Quality field processes across all projects within the Quality and Commissioning team. This ...

Quality Manager

West Springfield, MA · On-site

$90K - $110K/yr

This will include: a) Reviewing the entire quality system and processes and making changes as necessary. b) Establish/maintain and manage process improvement metrics to ensure a reduction in customer ...

Responsibilities Quality Management: * The role holder will act as a champion of the customer in the organization. * The role holder is responsible for planning, developing, and directingquality ...

Quality Engineer

Bloomfield, CT

$72K - $92K/yr

The Quality Engineer is also responsible for coordinating, planning, and executing projects as defined by the Quality Manager. Supervisory Responsibilities: None Duties/Responsibilities: * Ensures ...

Manage a team of quality inspectors, providing leadership, guidance, and technical support to ensure accurate and efficient inspections * Develop and implement quality control processes and ...

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Quality Manager information

See Springfield, MA salary details

$38.4K

$90.7K

$138K

How much do quality manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for quality manager in Springfield, MA is $90,728.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,300.00 and $109,600.00 per year, depending on experience, location, and employer.

What Does a Quality Manager Do?

As a quality manager, your job is to oversee Quality Assurance (QA) and Quality Control (QC) for each product or service assigned to you. Your duties include guaranteeing products and services meet the standards of your organization, keeping management aware of any problems with production, and ensuring that the manufacturing process goes as smoothly as possible. This job has different aspects depending on where a product or service is in the development cycle. Products that are still being designed need QA to make creation as smooth as possible, while released products require QC to ensure the expected level of quality is maintained.

What are the key skills and qualifications needed to thrive as a Quality Manager, and why are they important?

To thrive as a Quality Manager, you need expertise in quality control processes, data analysis, and regulatory compliance, typically supported by a relevant degree and experience in quality management systems. Familiarity with ISO standards, Six Sigma, and software tools like Minitab or SAP is highly valued, along with certifications such as CQE or Six Sigma Green/Black Belt. Strong leadership, problem-solving abilities, and excellent communication are crucial soft skills for driving continuous improvement and facilitating cross-departmental collaboration. These skills ensure product and process excellence, regulatory adherence, and organizational efficiency.

Is QC a high paying job?

Quality Managers typically earn salaries that are above average compared to many other roles, with pay varying based on industry, experience, and location. They often hold certifications like Six Sigma or ISO auditor credentials, which can influence earning potential. Overall, QC-related roles can be considered well-paying within manufacturing, healthcare, and technology sectors.

What is the difference between Quality Manager vs Quality Supervisor?

AspectQuality Manager

Required CredentialsTypically requires a bachelor's degree in quality assurance, engineering, or related field; certifications like ASQ CQE or Six Sigma are common.
Work EnvironmentOversees multiple teams or departments, strategic planning, and process improvement initiatives.
Employer & Industry UsageUsed across manufacturing, healthcare, and service industries to lead quality programs.
Common Search & ComparisonOften compared with Quality Supervisor due to overlapping responsibilities and career progression.

The main difference between a Quality Manager and a Quality Supervisor lies in their scope and responsibilities. A Quality Manager focuses on strategic quality initiatives, process improvements, and managing teams at a higher level, often requiring advanced certifications. In contrast, a Quality Supervisor typically oversees daily operations, supervises staff directly, and implements quality procedures. Both roles are essential in maintaining quality standards, but the manager role involves broader planning and leadership functions.

What is the job of a quality manager?

A quality manager oversees an organization’s quality assurance and control processes to ensure products or services meet specified standards. They develop quality policies, conduct audits, analyze data, and implement improvements, often using tools like Six Sigma or ISO standards. Strong leadership, attention to detail, and certification such as CQE or CQE are common requirements for this role.

What jobs in the US pay 300,000 a year?

For a Quality Manager, annual salaries of $300,000 or more are typically found in senior or executive-level roles within large organizations, especially in industries like manufacturing, pharmaceuticals, or technology. Achieving this level often requires extensive experience, advanced certifications, and leadership responsibilities, with some roles including bonuses and stock options that contribute to total compensation.

What are some common challenges Quality Managers face when implementing new quality standards across teams?

Quality Managers often encounter resistance to change when introducing new quality standards, as team members may be accustomed to established processes. Ensuring consistent understanding and adoption across departments requires clear communication, comprehensive training, and ongoing support. Additionally, balancing the need for compliance with production deadlines can be challenging, so Quality Managers must collaborate closely with operations, engineering, and leadership teams to align goals and foster a culture of continuous improvement.

What job makes $10,000 a month without a degree?

A Quality Manager typically earns less than $10,000 a month without a degree, as this role usually requires relevant experience and sometimes certifications. High-paying jobs that can reach or exceed this income level without a degree often include sales, real estate, or entrepreneurship, which rely on skills, networking, and performance rather than formal education.
What are the most commonly searched types of Quality jobs in Springfield, MA? The most popular types of Quality jobs in Springfield, MA are:
What are popular job titles related to Quality Manager jobs in Springfield, MA? For Quality Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Quality Manager jobs in Springfield, MA look for? The top searched job categories for Quality Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Quality Manager jobs? Cities near Springfield, MA with the most Quality Manager job openings:
Infographic showing various Quality Manager job openings in Springfield, MA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $90,728 per year, or $43.6 per hour.

Quality Manager

Rotating Machinery Svcs Inc

Chicopee, MA • On-site

$110K - $120K/yr

Full-time

Posted 12 days ago


Job description

Rotating Machinery Services


Quality Manager

Shop Environment

Chicopee, MA – Exempt – Full Time


ABOUT ROTATING MACHINERY SERVICES

Rotating Machinery Services (RMS) was established in 1998 with the vision to reinvent the concept of an aftermarket turbomachinery business. The goal was to provide turbomachinery operators with unparalleled service built on established relationships, solid engineering, and technical expertise backed by responsiveness, competitive pricing, and lead times.


RMS’s commitment to quality penetrates every aspect of the organization and is the guiding force for all decision-making. With an equal blend of cutting-edge technology, engineering expertise, and skilled craftsmanship, RMS consistently delivers the best possible results for customers. RMS is a nimble organization with a collaborative culture of individuals who come to work every day with a desire to improve upon their craft and further the rotating machinery industry.


THE ROLE

We are seeking a Quality Manager to join our Quality Assurance/Control team.


The Quality Manager is responsible for monitoring, evaluating, and improving RMS’s Quality Management programs and processes. This position provides Quality leadership to the site processes to promote and continually improve the quality culture. The Quality Manager shall promote strong employee and customer relationships pertaining to quality compliance.


SKILLS REQUIRED

ORGANIZATIONAL

LEADERSHIP AND ORGANIZATION

  • Strong leadership presence with the ability to influence and hold colleagues accountable at all levels—from the shop floor to senior management.
  • Detail-oriented and process-driven, with the discipline to maintain documentation standards under production schedule pressure.

INTERPERSONAL

EXPERIENCE REQUIRED

  • Skilled communicator—able to present quality data clearly, write concise technical reports, and represent RMS professionally with customers and auditors.
  • Collaborative, solutions-focused mindset; comfortable working in a fast-paced, custom-work environment.
  • Willingness to work on the floor alongside the QC team rather than managing from a distance.

QUALITY SYSTEMS, QUALITY CONTROL

EXPERIENCE PREFERRED

  • Knowledge and experience with QMS principles and ISO 9001.
  • Relevant Quality professional qualification







PRIMARY ROLE RESPONSIBILITIES

Quality Management System

  • Own, maintain, and continuously improve the site Quality Management System in accordance with ISO 9001 and applicable customer/industry standards.
  • Serve as the Management Representative for quality at the Chicopee facility; coordinate internal and external quality audits and management reviews.
  • Develop, issue, and maintain controlled quality documentation: work instructions, inspection plans, standard operating procedures, and quality records.
  • Establish and monitor key quality performance indicators (KPIs), report results to the site leadership on a regular cadence.
  • Drive corrective and preventive action (CAPA) processes, ensuring root-cause analysis is thorough and effective actions are implemented and verified.
  • Manage the calibration program for all measuring and test equipment on site.


QC Team Leadership & Inspection Operations

  • Directly supervise the site QC team; schedule workload to support production priorities and on-time delivery.
  • Provide technical direction on inspection methods, measurement techniques, GD&T interpretation, and use of precision measurement equipment (CMM, profilometers, hardness testers, etc.).
  • Oversee first article, in-process, and final inspection activities for precision-machined turbomachinery components (impellers, seals, sleeves, casings, shafts, and related parts).
  • Review and approve inspection reports, first article inspection reports (FAIRs), and material certifications; ensure documentation is complete and traceable before components are released.
  • Lead the nonconformance (NC) disposition process: facilitate MRB reviews, issue NCRs, coordinate rework/repair, and track closure.
  • Train and mentor QC personnel on inspection practices, quality standards, and RMS procedures; identify skills gaps and arrange targeted development.


Production & Engineering Collaboration

  • Partner with the Shop Supervision and machinists to resolve quality issues at the source and prevent recurrence; support setup approvals and first-off inspections.
  • Review customer drawings, specifications, and contract quality requirements; translate these into inspection plans and traveler hold-points prior to job release.
  • Collaborate with Engineering to evaluate design-for-manufacturability, identify inspection risk areas, and align on acceptable tolerance interpretation.
  • Participate in project kick-off meetings and work order reviews to identify quality requirements, witness/hold points, and customer-specific needs.
  • Support process qualification activities, including review of special process approvals (heat treatment, NDE, coatings) as they relate to component acceptance.


Supplier & Customer Quality

  • Support incoming inspection of purchased materials, raw stock, and subcontracted components; coordinate with purchasing to address supplier nonconformances.
  • Participate in supplier evaluations and audits; maintain records of supplier performance and escalate repeat issues through the CAPA process.
  • Serve as the primary quality point of contact for customer quality representatives, third-party inspectors, and regulatory/certification auditors during shop visits.
  • Respond to customer quality escapes and field complaints: coordinate investigations, prepare formal responses, and communicate resolution timelines.


ADDITIONAL RESPONSIBILITIES

Key Success Factors:

  • Perceptible culture of Quality
  • Quality costs aligned with business goals.
  • Continued ISO-9001 accreditation.
  • Willingness to “roll-up sleeves” to get the job done vs. delegating up or down the organization.


General:

The above list of activities is not all-inclusive but rather a general representation of the RMS Quality Manager's requirements. The above list is subject to change based on the company's needs.


REQUIRED EXPERIENCE & QUALIFICATIONS
  • Minimum 7 years of quality assurance/control experience in precision machining, aerospace, power generation, or rotating equipment manufacturing environment.
  • Demonstrated experience leading a QC team and managing a Quality Management System in a job-shop or low-volume, high-complexity production environment.
  • Hands-on experience with CMM operation, precision measurement instruments, and inspection of close-tolerance machined components.
  • Strong background in nonconformance management, root-cause analysis, and corrective/preventive action (CAPA).
  • Familiarity with turbomachinery components and the associated design, manufacturing, and inspection requirements is strongly preferred.


REQUIRED EDUCATION
  • Bachelor’s degree in Engineering, Manufacturing Technology, Materials Science, or a closely related technical discipline required.
  • Equivalent combination of technical education and directly applicable manufacturing quality experience will be considered.


ADDITIONAL REQUIREMENTS

Technical Knowledge

  • Expert-level ability to read and interpret engineering drawings, including GD&T per ASME Y14.5.
  • Working knowledge of ISO 9001 requirements; experience as a management system owner or internal/lead auditor.
  • Familiarity with NDE methods (MT, PT, UT, RT) and special processes (heat treatment, coatings) as they apply to component acceptance.
  • Proficiency in Microsoft Office; experience with ERP/MRP systems and QMS software.

Certifications (Preferred)

  • ASQ Certified Quality Engineer (CQE), Certified Quality Manager/OE (CMQ/OE), or equivalent.
  • ISO 9001 Lead Auditor certification.

Work Environment


  • While performing the duties of this position, the employee may work/enter a shop environment with exposure to moving mechanical parts. While the work area may be described as generally clean, safe, and "not loud", there will be machining operations that generate moderate noise.