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Quality Assistant Jobs in Springfield, MA (NOW HIRING)

Cna

Claims Quality Review Sr Consltant

Glastonbury, CT · Hybrid

$72K - $141K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... Calibrates completed reviews with Claim Quality Technical Lead to identify best practice and ...

Intellectt INC

Quality Engineer

Westfield, MA · On-site

$75K - $97K/yr

Support internal quality systems (receiving inspection, calibration, etc.) * Assist with internal audits and management review meetings * Establish and monitor quality metrics Project Scope * Work on ...

Kinetic Engine Systems

Quality Engineer

Westfield, MA · On-site

$86K - $102K/yr

Responsible for the day-to-day quality improvements initiatives as well as the planning ... Perform audits (6S, internal) and assist in external audits (customer, 3rd-party, registrar, NADCAP)

Leverage Talent Partners

Quality Engineer

Manchester, CT · On-site

$73K - $94K/yr

Quality Engineer Manchester, CT (On-Site) Position Summary We are seeking a Quality Engineer to ... Participate in internal audits and support external customer and certification audits. * Assist ...

Enjet Aero, LLC

Quality Engineer

Manchester, CT · On-site

$73K - $94K/yr

Provide employee training and presentations to promote quality and continuous improvements. * Assist with PPAP/APQP/MSA activity. Qualifications: * Leadership and teambuilding qualities to lead and ...

TAD PGS, Inc

Quality Inspector

Enfield, CT · On-site

$43K - $47K/yr

Proficient in use and calibration of standard measurement devices * Assist production personnel on quality concerns and best practices to ensure the highest quality part. Help resolve Quality related ...

IMI Plc - Legacy Precision

Quality Engineer

Palmer, MA · On-site

$73K - $94K/yr

Support the management and continuous improvement of the Quality Management System in compliance with ISO 9001:2015 and applicable customer or regulatory requirements. * Assist with internal audits ...

Projects Inc.

Quality Inspector

Glastonbury, CT · On-site

Continuous Improvement * Assist in identifying process improvement opportunities. * Support quality initiatives aimed at reducing defects and improving efficiency. * Participate in quality meetings ...

Projects Inc

Quality Inspector

Glastonbury, CT · On-site

Continuous Improvement * Assist in identifying process improvement opportunities. * Support quality initiatives aimed at reducing defects and improving efficiency. * Participate in quality meetings ...

Doosan

Quality Inspector

South Windsor, CT · On-site

... Assist with gage calibration of inspection equipment. Document all inspections activities in ... Identify efficiency, cost and quality improvement opportunities, and elevate for further assessment ...

TAD PGS, Inc.

Quality Inspector

Enfield, CT

$43K - $47K/yr

Proficient in use and calibration of standard measurement devices * Assist production personnel on quality concerns and best practices to ensure the highest quality part. Help resolve Quality related ...

Steel Partners

Quality Engineer

Agawam, MA · On-site

$71K - $92K/yr

The Quality Engineer will support cross-functional teams to assist in identifying risks, investigating quality problems, identifying, and implementing quality controls, and qualifying new or revised ...

Palmer Foundry

Quality Inspector

Palmer, MA · On-site

$20/hr

Audit process documentation IAW customer and regulatory standards. * Assist with Return Material Authorizations. * Support the Quality Supervisor in daily/weekly/monthly monitoring of manufacturing ...

Triumph Group

Quality Engineer

Windsor, CT · On-site

$71K - $92K/yr

Solicit help and assist others. * Continuous Improvement - Pursue zero defect quality. Attack problems and relentlessly raise the bar. * Innovation - Passion for growing the business. Lead through ...

IMI Plc - Legacy Precision

Quality Engineer

Palmer, MA

$73K - $94K/yr

Support the management and continuous improvement of the Quality Management System in compliance with ISO 9001:2015 and applicable customer or regulatory requirements. * Assist with internal audits ...

IMI plc

Quality Engineer

Palmer, MA · On-site

$73K - $94K/yr

Support the management and continuous improvement of the Quality Management System in compliance with ISO 9001:2015 and applicable customer or regulatory requirements. * Assist with internal audits ...

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All JobsQuality JobsQuality Assistant JobsQuality Assistant Jobs in Springfield, MA

Quality Assistant information

See Springfield, MA salary details

$12

$19

$27

How much do quality assistant jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for quality assistant in Springfield, MA is $19.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $21.30 per hour, depending on experience, location, and employer.

What is the role of a quality assistant?

A quality assistant supports quality control processes by inspecting products, recording data, and ensuring compliance with standards. They often use testing tools and follow established procedures to help maintain product quality and assist quality managers in identifying issues.

Is a quality assistant an entry-level job?

A quality assistant position is often considered entry-level, suitable for individuals with basic knowledge of quality control processes and attention to detail. It typically requires minimal prior experience and may involve training on specific tools or procedures used in quality assurance environments.

What is the difference between Quality Assistant vs Quality Inspector?

AspectQuality AssistantQuality Inspector
Required CredentialsHigh school diploma or equivalent; certifications like ISO or Six Sigma beneficialHigh school diploma; certifications such as ASQ CQI or ISO auditor often preferred
Work EnvironmentOffice, manufacturing, or laboratory settings supporting quality processesManufacturing floors, laboratories, or inspection stations
Employer & Industry UsageUsed across manufacturing, healthcare, and service industries to assist quality teamsPrimarily in manufacturing and production industries for product inspection
Common Search & Comparison IntentUnderstanding entry-level quality roles and responsibilitiesLearning about inspection duties and quality control tasks

The main difference is that a Quality Assistant supports quality processes and documentation, while a Quality Inspector performs hands-on product inspections. Both roles require similar certifications and work environments, but the Quality Assistant typically focuses on administrative and support tasks, whereas the Quality Inspector is directly involved in product quality assessment.

Is a quality assistant a difficult job?

A quality assistant role involves inspecting products, documenting quality issues, and ensuring standards are met, which requires attention to detail and good communication skills. The job can be physically and mentally demanding, especially in fast-paced environments, but it generally does not require advanced technical skills or extensive experience. Training and familiarity with quality control tools like checklists or software can help perform the duties effectively.

What are the key skills and qualifications needed to thrive as a Quality Assistant?

To thrive as a Quality Assistant, you typically need a background in quality assurance or related fields, attention to detail, and familiarity with quality standards such as ISO 9001. Experience with quality management systems (QMS), data analysis tools, and documentation software is often required. Strong organizational skills, effective communication, and a proactive approach help distinguish high performers in this role. These competencies ensure accurate monitoring, reporting, and continuous improvement of product or service quality within an organization.

What are typical challenges a Quality Assistant might face during audits or inspections?

Quality Assistants often encounter challenges such as ensuring all documentation is up to date, addressing unexpected discrepancies in processes, and coordinating with multiple departments to gather required information promptly. They may also need to adapt quickly to changes in regulatory requirements or quality standards. Effective communication, attention to detail, and proactive problem-solving are essential to successfully navigate these situations and support the overall quality management system.

What does a Quality Assistant do?

A Quality Assistant supports the quality assurance team by monitoring and inspecting products or processes to ensure they meet required standards. Their responsibilities can include conducting tests, maintaining records, assisting with audits, and reporting any issues or defects. Quality Assistants play a key role in helping companies maintain product consistency and compliance with industry regulations. They often work closely with other departments to implement quality improvement measures.
What are the most commonly searched types of Quality jobs in Springfield, MA? The most popular types of Quality jobs in Springfield, MA are:
What are popular job titles related to Quality Assistant jobs in Springfield, MA? For Quality Assistant jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Quality Assistant jobs in Springfield, MA look for? The top searched job categories for Quality Assistant jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Quality Assistant jobs? Cities near Springfield, MA with the most Quality Assistant job openings:
Quality Assistant jobs near you
Infographic showing various Quality Assistant job openings in Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,263 per year, or $19.8 per hour.

Claims Quality Review Sr Consltant

Cna

Glastonbury, CT • Hybrid

$72K - $141K/yr

Full-time

Posted 12 days ago

Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there.At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

You have a clear vision for where your career can go - and at CNA, we're committed to helping you get there. We foster a culture where people know they matter, feel connected to meaningful work, and are supported in using their talents to their fullest potential.
Technical expert for assigned line of business, reports to Claim Quality Review Director and works closely with the Claim Quality Technical Lead. Responsible for reviewing and evaluating Claim files for the assigned line of business to determine whether the desired behaviors that result in quality Claim outcomes are present. Calibrates completed reviews with Claim Quality Technical Lead to identify best practice and opportunity areas. Role may include those on a 12 - 24 month rotational assignment, offering a development opportunity for Claim professionals to gain clear insight on quality and behaviors that impact results.
This position offers a flexible, hybrid work schedule, requiring 2 days in a CNA office per week.

JOB DESCRIPTION:

Essential Duties & Responsibilities

Performs a combination of duties in accordance with departmental guidelines:

  • Completes technical file reviews for assigned line of business; gathers and interprets data, evaluating both technical and operational behaviors associated with functional roles.
  • Works with the Claim Quality Review Director and the Claim Quality Technical Lead for assigned line of business to aggregate and analyze results from quality and manager reviews to identify trending of best practice and opportunity areas for assigned line of business and across the Claim organization.
  • Periodically serves as support for the Claim Quality Technical Lead in the assigned line of business.
  • Participates in Compliance related reviews, as necessary.
  • Reviews Claim customer survey results to identify trends, best practices and improvement opportunities for assigned line of business.
  • Stays current on industry trends and developments.

May perform additional duties as assigned.

Reporting Relationship

Typically Director or above

Skills, Knowledge & Abilities

  • A solid understanding of the insurance industry, its practices and operations.
  • Technical knowledge in assigned line of business.
  • Advanced analytical and problem solving skills with ability to manage and prioritize multiple projects.
  • Strong project management skills.
  • Excellent communication, presentation and interpersonal skills with the ability to work effectively with internal business partners.
  • Ability to influence others in accepting ideas that will lead to increased business results.
  • Strong computer skills including Microsoft Office Suite and other business related software systems.

Education & Experience

  • Bachelor's degree or its equivalent. Applicable professional designations preferred.
  • Typically a minimum of eight years of related work experience in the insurance industry with strong line of business technical expertise.

#LI-AR1

#LI-Hybrid

In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually.Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visitcnabenefits.com.


CNAutilizesAI-enabled technology during the recruiting process. For more information, please visitourcareers page.


CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contactleaveadministration@cna.com

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