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Quality Management Associates Jobs (NOW HIRING)

Responsibilities Director of Quality Management Aiken Regional Medical Centers, located in Aiken ... Leadership and direction to QOM associates in collaboration of service lines toward improving ...

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How much do quality management associates jobs pay per hour?

As of May 30, 2026, the average hourly pay for quality management associates in the United States is $26.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $31.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Quality Management Associate, and why are they important?

To thrive as a Quality Management Associate, you need a solid understanding of quality assurance principles, process improvement methodologies, and often a degree in a related field such as engineering or life sciences. Familiarity with quality management systems (QMS), ISO standards, and tools like Six Sigma or statistical analysis software is typically required. Strong attention to detail, analytical thinking, and effective communication skills help you excel in identifying issues and collaborating across teams. These competencies ensure products and processes consistently meet regulatory and organizational standards, driving operational excellence.

How do Quality Management Associates typically interact with cross-functional teams to ensure compliance and continuous improvement?

Quality Management Associates often collaborate closely with departments such as production, engineering, and regulatory affairs to ensure that quality standards and compliance requirements are met throughout the organization. They participate in meetings to review procedures, conduct audits, and analyze process data, helping to identify areas for process improvement. This role requires effective communication skills and a proactive approach to problem-solving, as you’ll frequently coordinate corrective actions and support cross-department training initiatives. Building strong relationships with colleagues in various teams is key to driving a culture of quality and continuous improvement.

What are Quality Management Associates?

Quality Management Associates are professionals who support the implementation and maintenance of quality assurance processes within an organization. They help ensure that products, services, or processes meet established standards of quality, safety, and compliance. Their responsibilities often include conducting audits, analyzing data, assisting with regulatory compliance, and supporting continuous improvement initiatives. Quality Management Associates work closely with various departments to identify areas for improvement and help enforce quality policies. This role is essential in industries such as manufacturing, pharmaceuticals, and healthcare, where strict quality standards are crucial.

What is the difference between Quality Management Associates vs Quality Assurance Specialists?

AspectQuality Management AssociatesQuality Assurance Specialists
CertificationsISO 9001, Six Sigma, ASQ certificationsISO 9001, Six Sigma, ASQ certifications
Work EnvironmentManufacturing, healthcare, or service industriesManufacturing, software, healthcare, and service sectors
Employer & Industry UsageUsed by companies implementing quality systemsCommon in industries requiring product/service quality assurance

Quality Management Associates focus on developing and maintaining quality systems, while Quality Assurance Specialists primarily perform testing and inspections to ensure product quality. Both roles require similar certifications and often work in overlapping industries, but their core responsibilities differ: one manages quality processes, the other verifies product compliance.

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Quality Management Specialist - Full Time - Days

The Arc Erie County New York

Niagara Falls, NY • On-site

$24.96 - $29.12/hr

Full-time

Posted 24 days ago


Job description

JOB TITLE: Quality Management Specialist
CLASSIFICATION: Full Time, Non-Exempt
PROGRAM/DEPARTMENT: Quality Management
IMMEDIATE SUPERVISOR: Director for Quality Management
POSITION SUMMARY: Ensures the regulatory compliance of all provision of services by investigating, documenting and resolving Quality Management (QM) concerns; performing ongoing observation and assessment of service delivery; providing instruction, feedback and support to staff/ management. Maintains integrity of the investigative process and treats all interviewees with dignity, respect while maintaining confidentiality. Ensures continuing improvement of the QM Department by monitoring and communicating needs while working cooperatively with QM team to provide outcomes of investigations.
QUALIFICATIONS:
Minimum Education, Training & Experience:
Bachelor's Degree

Two (2) years' experience working in the Human Services field
Or

Associate's Degree
Four (4) years' experience working in the Human Services field
Or
The equivalent combination of education and experience
Preferred Education, Training & Experience:
Experience completing investigations
ESSENTIAL SKILLS AND ABILITIES:
Ability to work a flexible schedule, which could include some nights and/or weekends
Valid New York State Driver's License that meets agency requirements
Ability to effectively communicate verbally and in writing including with members of management
Ability to accurately and effectively interpret and communicate technical and regulatory information
Ability to provide formal and informal instruction and training on a variety of topics
Ability to maintain confidentiality in all dealings with staff during the investigative process.
Ability to prioritize in order to complete multiple tasks in a quality and timely manner
Ability to work with various electronic systems including Microsoft Office applications
Demonstrates knowledge of OPWDD Regulations, including 633 and 624/625, and the ability to interpret said regulations.
SALARY:
$24.96-$29.12 per hour starting rate based on experience
Full Job Description Available Upon Request
Benefits - Intandem Contact us for more Information
An equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or protected veteran status, and will not be discriminated against on the basis of disability.