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Quality Improvement Supervisor information

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$41K

$89.4K

$131K

How much do quality improvement supervisor jobs pay per year?

As of Aug 7, 2026, the average yearly pay for quality improvement supervisor in the United States is $89,385.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,500.00 and $105,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a quality improvement supervisor, and why are they important?

To thrive as a Quality Improvement Supervisor, you need a strong background in quality assurance methodologies, data analysis, and a relevant degree such as in healthcare, engineering, or business. Familiarity with quality management systems (QMS), process improvement tools like Six Sigma or Lean, and certifications such as Certified Professional in Healthcare Quality (CPHQ) are typically important. Strong leadership, problem-solving, and communication skills help motivate teams and drive continuous improvement. These competencies ensure the effective implementation of quality initiatives, leading to higher organizational performance and compliance.

What is the difference between Quality Improvement Supervisor vs Quality Assurance Coordinator?

AspectQuality Improvement SupervisorQuality Assurance Coordinator
CredentialsTypically requires a bachelor's degree in healthcare, quality management, or related field; certifications like CQI or Six Sigma are commonOften holds a bachelor's degree in healthcare, quality assurance, or related area; certifications such as CQI or ISO are frequently preferred
Work EnvironmentWorks in healthcare, manufacturing, or service industries focusing on process improvements and patient safetyOperates in similar settings, ensuring products/services meet quality standards and compliance
Employer & Industry UsageUsed by hospitals, clinics, manufacturing plants, and service providersCommon in healthcare, manufacturing, and regulatory agencies

The main difference is that a Quality Improvement Supervisor focuses on analyzing and enhancing processes to improve overall quality, while a Quality Assurance Coordinator concentrates on maintaining compliance with quality standards and regulations. Both roles require similar credentials and work in comparable environments, but their primary objectives differ slightly.

How does a quality improvement supervisor typically collaborate with other departments to implement process changes?

A Quality Improvement Supervisor often works closely with teams across departments, such as operations, compliance, and human resources, to identify areas needing improvement and to coordinate the rollout of new processes. This collaboration usually involves facilitating meetings, gathering input from various stakeholders, and providing training or resources to ensure smooth adoption of changes. The supervisor also monitors progress, addresses any challenges that arise, and communicates updates to leadership, making cross-functional teamwork a central part of the role.

What is a quality improvement supervisor?

A Quality Improvement Supervisor is responsible for overseeing initiatives that enhance the efficiency, effectiveness, and quality of processes within an organization. They analyze data, identify areas for improvement, develop strategies, and lead teams to implement changes that support continuous improvement goals. Their work often involves collaborating with different departments, monitoring compliance with standards, and ensuring best practices are followed. Quality Improvement Supervisors play a key role in maintaining high-quality outcomes and promoting a culture of ongoing development.
More about Quality Improvement Supervisor jobs
What job categories do people searching Quality Improvement Supervisor jobs look for? The top searched job categories for Quality Improvement Supervisor jobs are:
Quality Improvement Supervisor jobs near you
Infographic showing various Quality Improvement Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $89,385 per year, or $43 per hour.

Continuous Quality Improvement Supervisor

SGA YOUTH & FAMILY SERVICES NFP

Chicago, IL • On-site

$70K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Description

SGA provides a wide range of social services in some of Chicago's most challenged and consistently underserved communities and creates long-term and community-wide change. 


Job Overview

This role will lead SGA's Evaluation and CQI efforts to support program improvement, agency learning, and funder reporting.


MAJOR DUTIES AND RESPONSIBILITIES

Supervision and Leadership

  • Responsible for developing, implementing, and overseeing a Continuous Quality Improvement program.
  • Manages continuous quality improvement staff and interns, including hiring, performance assessment, and mentoring.
  • Supports the development and delivery of training to SGA staff regarding data collection and reporting.
  • Represent the agency in collaborative/collective impact initiatives, as needed.

Data Management

  • Advises senior leadership on data system usage and improvement plans. 
  • Direct data entry and management conducted by agency staff and provide data entry feedback where needed.
  • Oversees the production/compilation of training and guidance documents for agency data systems utilized by the various programs. 
  • Troubleshoot technical issues with the data systems experienced by agency staff.

Continuous Quality Improvement

  • Partners with program directors, management, staff, and stakeholders to drive operational excellence.
  • Collects, tracks, and analyzes data to identify trends, performance gaps, and areas for improvement for internal and external audiences. 
  • Lead Continuous Quality Improvement team efforts to develop annual Program Evaluation Report.
  • Supports the creation of programmatic tools to support enrollment, performance, and compliance. 
  • Provide data reports for agency use in grant and proposal writing, grant compliance reports and agency annual report. 

Compliance

  • Supports plans to implement improvements and to maintain compliance, effectiveness, and quality of SGA programs. 
  • Support contractual, accreditation, and regulatory compliance.
  • Perform other duties as assigned.

KEY COMPETENCIES

  • Data Collection and Analysis
  • Communication and Collaboration
  • Change and Systems Management
  • Compliance Management and Interpretation
  • Other duties as assigned


Requirements

Education:

  • Bachelor degree in Human Services, Public Health, Statistics, or related field preferred. (Master's Degree Preferred)      

Travel:                                                                                                                                    

  • Onsite support to all SGA locations, as needed. 

Experience:

  • Ability to think analytically and utilize data to generate action steps for compliance, improved program effectiveness and quality of service. 
  • Advanced knowledge in data collection software, including Excel and competency in Efforts-to Outcomes software preferred.
  • Experience in evaluation, research, and/or data collection techniques preferred

Other:

  • Sensitivity to cultural diversity is required. Ability to communicate and cooperate with diverse families, various professionals and community groups.
  • Excellent interpersonal, oral and writing skills. 
  • Self-motivated, detail oriented, independent work ethic.

CONDITIONS OF EMPLOYMENT

  • Ability to work varying hours Monday - Friday, Schedule may include some evenings and weekends. 
  • Must have reliable transportation to travel between all agency sites.

PHYSICAL REQUIREMENTS

  • Must be able to remain stationary 50% of the time.
  • Must be able to frequently move inside the office to access file cabinets, office machinery, etc. 
  • Must be able to transport oneself to and from home visits.
  • Occasionally ascends/descends stairs.
  • Constantly moves to assist during program activities.
  • At times it may be required to lift up to 25 lbs. for various needs. 
  • Frequently moves in outdoor weather conditions. 


FULL-TIME BENEFITS ELIGIBLE

BENEFITS:

Eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance; employer-paid life insurance; short- and long-term disability coverage; a 403(b) retirement savings plan; paid vacation, sick leave, personal days, and holidays; an Employee Assistance Program; Benefits are provided in accordance with plan documents and organizational policies, and eligibility may vary based on employment status and scheduled hours.


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time; this description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.


An Equal Opportunity Employer



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