Quality Improvement Intern Jobs in Indiana (NOW HIRING)

At Dexter, we manufacture and distribute axles, accessories, and towing components primarily serving the commercial trailer, RV, marine, agriculture, and manufactured housing markets. We’re building products and systems that are rooted in a culture of safety, collaboration, and innovation.

Headquartered in Elkhart, Indiana, Dexter has manufacturing and distribution locations throughout the U.S. and Canada. Employing state-of-the-art robotics, precision welding equipment, and automated machining processes, Dexter has achieved over 65 years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service.

For more information about our company, access Dexter's web site at www.dextergroup.com.

Dexter is seeking a motivated Information Technology Intern to join our team. This internship provides an opportunity to gain hands-on experience across a variety of IT functions while developing technical, troubleshooting, and problem-solving skills in a professional environment.

As an IT Intern, you will work alongside Dexter’s IT team to support technology projects, HelpDesk activities, systems and equipment maintenance, and hardware and software initiatives. You’ll gain exposure to areas such as IT infrastructure, information security, system administration, enterprise applications, and technical support while contributing to projects that support the business.

As an IT Intern, you will gain hands-on experience through projects and responsibilities that may include, but are not limited to:

• Assist with monitoring the daily performance of computer systems, applications, and IT infrastructure.
• Provide technical assistance and support to computer system users.
• Investigate, troubleshoot, and help resolve hardware, software, and system-related issues.
• Set up computers and other equipment for employee use, including operating systems and appropriate software.
• Support IT team members and remote Dexter facilities with technology needs.
• Help maintain equipment inventory, track equipment movement between facilities, and coordinate the recycling of unused equipment.
• Assist with hardware and software repairs, upgrades, installations, configurations, and testing.
• Support enterprise resource planning (ERP) systems and help ensure technology solutions meet business requirements.
• Assist with security reviews, audits, system maintenance, backups, and redundancy efforts.
• Gain exposure to information security standards and practices for infrastructure, systems, and applications.
• Monitor and test application performance and assist with identifying opportunities for improvement.
• Support the design and maintenance of information and operational support systems.
• Collaborate with vendors and other IT professionals to help resolve technical issues.
• Perform other duties and projects as assigned.

To be successful in this role, you should possess the following:

• Strong interest in information technology and a desire to learn.
• Foundational IT and technical skills.
• Strong problem-solving and troubleshooting abilities.
• Knowledge of current trends and technologies within the IT field, including information security.
• Clear and professional written, verbal, and interpersonal communication skills.
• Strong organizational and time-management skills.
• Ability to adapt to changing priorities and business needs.
• A strong sense of ethics, accountability, and professionalism.
• Ability to appropriately handle confidential company information.

• High school diploma required.
• Must be currently enrolled at an accredited college or university in a related program of study.
• Preferred areas of study include Information Technology, Computer Science, Computer Engineering, or a related field.
• Previous professional experience is not required.

• Proficiency in English.
• Ability to work effectively in an office environment.
• No regular travel is required.

Work Authorization

Dexter will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 (including those with OPT or CPT), H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Offers of employment are contingent upon successfully passing a background check and drug screen. Dexter is an equal opportunity employer. Applicants are considered for positions without discrimination on the basis of race, color, creed, religion, national origin, gender, age, disability, veteran status, citizenship status, or any other characteristic protected by federal, state, or local law