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Quality Calibration Jobs (NOW HIRING)

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At Micro Quality Calibration (MQC), we are a trusted leader in precision calibration services, known for delivering high-quality results and exceptional customer service. We've built long-standing ...

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Delivery Driver

Hilliard, OH · On-site

$16 - $18/hr

Company Description Micro Quality Calibration (MQC), established in 1978, is a leading A2LA ISO/IEC 17025-2017 Accredited Metrology lab specializing in calibration, repair, testing, and sales of ...

Poromerics Quality Technician

Newark, DE

$17.50 - $23.75/hr

This role supports inspection quality, calibration, and standard adherence by collecting and analyzing inspection data, performing audits, coordinating calibration activities, and serving as a ...

Quality Technician

Kendallville, IN · On-site

$25 - $30/hr

We are seeking a detail-oriented Quality/Calibration Technician to support our manufacturing operations. This role is responsible for testing, inspection, calibration, and quality assurance processes ...

Calibration Technician

Olive Branch, MS

$19.75 - $27/hr

Responsible for performing quality calibrations adhering to corporate quality standards and procedures. Essential Functions: * Calibration encompassing the following core disciplines: Temperature ...

Quality Lab Tech

Tupelo, MS

$18.75 - $23.75/hr

Quality & Calibration Support Assist with resolving measurementrelated issues within production areas. Support the calibration management process and maintain records, reports, and device histories.

Assures gauges are within the current calibration cycle and are properly used and stored. Arranges ... quality calibration processes required. Additional Information If you are available, interested ...

Calibration Technician

Chattanooga, TN

$19 - $25.75/hr

Responsible for performing quality calibrations adhering to corporate quality standards and procedures. Essential Functions: * Calibration encompassing the following core disciplines: Temperature ...

Calibration Technician

Knoxville, TN · On-site

$19.50 - $26.75/hr

Responsible for performing quality calibrations adhering to corporate quality standards and procedures. Essential Functions: * Calibration encompassing the following core disciplines: Temperature ...

Calibration Technician

Fairview, TN · On-site

$19 - $25.75/hr

Responsible for performing quality calibrations adhering to corporate quality standards and procedures. Essential Functions: * Calibration encompassing the following core disciplines: Temperature ...

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Quality Calibration information

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$21

$37

$65

How much do quality calibration jobs pay per hour?

As of May 31, 2026, the average hourly pay for quality calibration in the United States is $37.73, according to ZipRecruiter salary data. Most workers in this role earn between $31.25 and $42.31 per hour, depending on experience, location, and employer.

What is the difference between Quality Calibration vs Quality Inspection?

AspectQuality CalibrationQuality Inspection
Primary FocusEnsuring measurement tools and equipment are accurate and within specified tolerancesExamining products or components to identify defects or deviations from standards
Required CredentialsCalibration certifications, technical training in measurement toolsQuality control certifications, attention to detail training
Work EnvironmentLaboratories, manufacturing plants, calibration labsProduction lines, warehouses, manufacturing facilities
Industry UsageManufacturing, aerospace, automotive, electronicsManufacturing, consumer goods, electronics

While both roles are essential in quality management, Quality Calibration focuses on maintaining the accuracy of measurement tools, ensuring reliable data for quality processes. Quality Inspection involves examining finished products to detect defects. Both roles work closely to uphold product quality but serve different functions within the quality assurance process.

More about Quality Calibration jobs
What cities are hiring for Quality Calibration jobs? Cities with the most Quality Calibration job openings:
What states have the most Quality Calibration jobs? States with the most job openings for Quality Calibration jobs include:
Infographic showing various Quality Calibration job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 51% Physical, 48% Hybrid, and 1% Remote job distribution, with an average salary of $78,487 per year, or $37.7 per hour.
Customer Service and Retention Specialist

Customer Service and Retention Specialist

Micro Quality Calibration Inc.

Chatsworth, CA • On-site

$25 - $35/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

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Job description

Job Title: Customer Service & Account Retention Specialist
Location: Chatsworth, In-person
Job Type: Full-time, Monday-Friday 8am- 5pm
Pay rate: $25- 35/ hour (DOE)


Company Overview:

At Micro Quality Calibration (MQC), we are a trusted leader in precision calibration services, known for delivering high-quality results and exceptional customer service. We’ve built long-standing partnerships across industries including aerospace, defense, and medical by maintaining rigorous standards and a commitment to excellence. As a growing, team-oriented company, we invest in our people and provide opportunities for development and advancement from our modern Chatsworth facility.


Position Overview:

We are seeking a Customer Service & Account Retention Specialist to serve as the primary point of contact for customers while supporting account growth and retention initiatives. This role is critical to ensuring a seamless customer experience, strengthening client relationships, and identifying opportunities to support both new and existing accounts.


Responsibilities:

  • Serve as the primary contact for customers via phone and email, providing timely and professional communication
  • Address inquiries related to services, pricing, documentation, and order status while ensuring a high level of customer satisfaction
  • Prepare, issue, and follow up on customer quotations in accordance with company procedures
  • Review and process customer purchase orders for accuracy and alignment with quoted services
  • Coordinate customer requests, including scheduling, documentation, shipping, and service needs
  • Build and maintain strong relationships with new and existing customers to support long-term retention
  • Proactively follow up with clients to ensure satisfaction, resolve concerns, and identify service needs
  • Assist in onboarding new accounts, ensuring a smooth transition and clear understanding of services
  • Identify opportunities to upsell or cross-sell services based on customer needs
  • Monitor customer activity and escalate potential at-risk accounts to support retention efforts
  • Maintain accurate records of customer interactions, order details, and service history in internal/CRM systems
  • Support data entry, invoicing research, filing, and general administrative tasks as needed
  • Collaborate with laboratory, sales, and operations teams to ensure efficient workflows and support account growth initiatives


Requirements and Skills:

  • 3-5 years of customer service, account management, or administrative experience preferred
  • High school diploma or equivalent required
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and typing 40+ WPM
  • Strong attention to detail, communication, problem-solving, and critical-thinking skills
  • Excellent organizational and time-management abilities with strong multitasking skills
  • Ability to work independently and collaboratively in a team environment
  • Experience with CRM systems or account management tools is a plus
  • U.S. citizen or permanent resident status required


Benefits: MQC offers comprehensive benefits including

  • Benefits: Medical, dental, vision, life insurance; 401(k) w/ 4% match; paid vacation.
  • Incentives & Recognition: Referral bonuses, birthday perks, team appreciation
  • Workplace Culture: Daily coffee, Friday donuts, monthly lunches, holiday events, team outings.


We are an Equal Opportunity Employer
MQC is an Equal Opportunity and Affirmative Action Employer.

Company Description

Micro Quality Calibration (MQC), established in 1978, is a leading A2LA ISO/IEC 17025-2017 Accredited Metrology lab specializing in calibration, repair, testing, and sales of precision measurement instruments. Serving industries like Aerospace and Medical, MQC is known for quality, customer service, and growth.