The Quality Assurance Coordinator II is responsible for accurately reviewing customer documents and/or recorded customer calls to confirm compliance with GLS operational protocols, call scripts, and ...
The Quality Assurance Coordinator II is responsible for accurately reviewing customer documents and/or recorded customer calls to confirm compliance with GLS operational protocols, call scripts, and ...
The Quality Assurance Coordinator II is responsible for accurately reviewing customer documents and/or recorded customer calls to confirm compliance with GLS operational protocols, call scripts, and ...
The Quality Assurance Coordinator II is responsible for accurately reviewing customer documents and/or recorded customer calls to confirm compliance with GLS operational protocols, call scripts, and ...
The Quality Assurance Coordinator II is responsible for accurately reviewing customer documents and/or recorded customer calls to confirm compliance with GLS operational protocols, call scripts, and ...
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The Quality Assurance Coordinator II is responsible for accurately reviewing customer documents and/or recorded customer calls to confirm compliance with GLS operational protocols, call scripts, and ...
Quality Assurance Coordinator II/III First Shift: 5:00 AM - 3:00/3:30 PM Salary based on experience At EW Grobbel, we have been proudly delivering high quality food for 140 years. As one of Crain ...
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Quality Assurance Coordinator II/III First Shift: 5:00 AM - 3:00/3:30 PM Salary based on experience At EW Grobbel, we have been proudly delivering high quality food for 140 years. As one of Crain ...
Quality Assurance Coordinator II/III First Shift: 5:00 AM - 3:00/3:30 PM Salary based on experience At EW Grobbel, we have been proudly delivering high quality food for 140 years. As one of Crain ...
Quality Assurance Coordinator II/III First Shift: 5:00 AM - 3:00/3:30 PM Salary based on experience At EW Grobbel, we have been proudly delivering high quality food for 140 years. As one of Crain ...
Title: Quality Assurance Coordinator Job Duties: The Quality Assurance (QA) Coordinator plays an ... A degree in a health-related field and/or two years' experience in health care education. * A ...
Title: Quality Assurance Coordinator Job Duties: The Quality Assurance (QA) Coordinator plays an ... A degree in a health-related field and/or two years' experience in health care education. * A ...
Two years of experience in supervision * Demonstrate ability in the areas of written and verbal ... Quality Assurance Coordinator Principal Responsibilities: * Assisting the Program Director in daily ...
Two years of experience in supervision * Demonstrate ability in the areas of written and verbal ... Quality Assurance Coordinator Principal Responsibilities: * Assisting the Program Director in daily ...
QA Coordinator
$20 - $24/hr
Job Title: QA Coordinator Company Location: - Suwanee, GA 30024, USA Shift and Pay: This is a 1st ... 2 to 4 years in quality assurance or related fields. Employment Type: - Temp to Hire Company ...
New
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QA Coordinator
$20 - $24/hr
Job Title: QA Coordinator Company Location: - Suwanee, GA 30024, USA Shift and Pay: This is a 1st ... 2 to 4 years in quality assurance or related fields. Employment Type: - Temp to Hire Company ...
New
Two years of experience in supervision * Demonstrate ability in the areas of written and verbal ... Quality Assurance Coordinator Principal Responsibilities: * Assisting the Program Director in daily ...
Two years of experience in supervision * Demonstrate ability in the areas of written and verbal ... Quality Assurance Coordinator Principal Responsibilities: * Assisting the Program Director in daily ...
Quality Assurance Coordinator
Fort Worth, TX · On-site
$40K - $50K/yr
It is critical for the QA Coordinator to have knowledge of 5 STAR, PQRS, HEDIS, CMS coding ... * 1-2 years of documentation or medical records experience in any part of the medical continuum.
New
Quality Assurance Coordinator
Fort Worth, TX · On-site
$40K - $50K/yr
It is critical for the QA Coordinator to have knowledge of 5 STAR, PQRS, HEDIS, CMS coding ... * 1-2 years of documentation or medical records experience in any part of the medical continuum.
New
Quality Assurance Coordinator
Fort Worth, TX · On-site
$40K - $50K/yr
It is critical for the QA Coordinator to have knowledge of 5 STAR, PQRS, HEDIS, CMS coding ... * 1-2 years of documentation or medical records experience in any part of the medical continuum.
New
Quick apply
Quality Assurance Coordinator
Fort Worth, TX · On-site
$40K - $50K/yr
It is critical for the QA Coordinator to have knowledge of 5 STAR, PQRS, HEDIS, CMS coding ... * 1-2 years of documentation or medical records experience in any part of the medical continuum.
New
Quality Assurance Coordinator
$28 - $30/hr
Quality Assurance Coordinator ID: 1188 Location: Federal Way, WA Salary Range: $28.00 - $30.00 More about this job > Description The Quality Assurance Coordinator ("QAC") is responsible for ensuring ...
Quality Assurance Coordinator
$28 - $30/hr
Quality Assurance Coordinator ID: 1188 Location: Federal Way, WA Salary Range: $28.00 - $30.00 More about this job > Description The Quality Assurance Coordinator ("QAC") is responsible for ensuring ...
Quality Assurance Coordinator Division/Program: San Bernardino: TAY Crisis Residential Treatment Starting Compensation: 28.00 - 32.00 USD Per Hour Working Location: San Bernardino, CA Working Hours ...
Quality Assurance Coordinator Division/Program: San Bernardino: TAY Crisis Residential Treatment Starting Compensation: 28.00 - 32.00 USD Per Hour Working Location: San Bernardino, CA Working Hours ...
Quality Assurance Coordinator
Manhattan, NY · On-site
$60K/yr
Two years of experience in supervision * Demonstrate ability in the areas of written and verbal ... Quality Assurance Coordinator Principal Responsibilities: * Assisting the Program Director in daily ...
Quality Assurance Coordinator
Manhattan, NY · On-site
$60K/yr
Two years of experience in supervision * Demonstrate ability in the areas of written and verbal ... Quality Assurance Coordinator Principal Responsibilities: * Assisting the Program Director in daily ...
Quality Assurance Coordinator Division/Program: San Bernardino: TAY Crisis Residential Treatment Starting Compensation: 28.00 - 32.00 USD Per Hour Working Location: San Bernardino, CA Working Hours ...
Quality Assurance Coordinator Division/Program: San Bernardino: TAY Crisis Residential Treatment Starting Compensation: 28.00 - 32.00 USD Per Hour Working Location: San Bernardino, CA Working Hours ...
Quality Assurance Coordinator
Boston, MA · On-site
$60K - $68K/yr
REPORTS TOManager of Quality Planning and AssuranceABOUT THE POSITIONUnder the supervision and direction of the Manager of Quality Planning and Assurance, the Quality Assurance Coordinator will ...
Quality Assurance Coordinator
Boston, MA · On-site
$60K - $68K/yr
REPORTS TOManager of Quality Planning and AssuranceABOUT THE POSITIONUnder the supervision and direction of the Manager of Quality Planning and Assurance, the Quality Assurance Coordinator will ...
We arecurrently seeking a Quality Assurance Coordinator who has a passion for providingthe highest quality care in an institutional, secure setting. Come join ateam that is dedicated to making an ...
We arecurrently seeking a Quality Assurance Coordinator who has a passion for providingthe highest quality care in an institutional, secure setting. Come join ateam that is dedicated to making an ...
Quality Assurance Coordinator
Irwindale, CA · On-site
$19 - $20/hr
Quality Assurance Coordinator Pay Rate: $19.00 - $20.00 Location: Irwindale, CA Available Job ... Day Shift (6AM - 2:30PM) * Tuesday - Saturday: Swing Shift (2PM - 10:30PM) FLSA Status: Full-Time, ...
Quality Assurance Coordinator
Irwindale, CA · On-site
$19 - $20/hr
Quality Assurance Coordinator Pay Rate: $19.00 - $20.00 Location: Irwindale, CA Available Job ... Day Shift (6AM - 2:30PM) * Tuesday - Saturday: Swing Shift (2PM - 10:30PM) FLSA Status: Full-Time, ...
Quality Assurance Coordinator
Boca Raton, FL · On-site
$26.44 - $28.85/hr
Summary Statement The Quality Assurance Coordinator assists the Chief Quality and Compliance Officer with oversight of the Quality Management System, (QA/QC, cGMP, cGTP, and cGLP) ensuring that ...
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Quality Assurance Coordinator
Boca Raton, FL · On-site
$26.44 - $28.85/hr
Summary Statement The Quality Assurance Coordinator assists the Chief Quality and Compliance Officer with oversight of the Quality Management System, (QA/QC, cGMP, cGTP, and cGLP) ensuring that ...
Quality Assurance Coordinator
OH · On-site
The QA Coordinator will investigate incident reports, customer complaints and other issues as requested. The position will be tasked with auditing processes and making recommendations for ...
Quality Assurance Coordinator
OH · On-site
The QA Coordinator will investigate incident reports, customer complaints and other issues as requested. The position will be tasked with auditing processes and making recommendations for ...
Quality Assurance Coordinator Two information
See salary details
$14.90 - $17.33
4% of jobs
$17.33 - $19.76
14% of jobs
$20.70 is the 25th percentile. Wages below this are outliers.
$19.76 - $22.18
19% of jobs
The median wage is $24.04 / hr.
$22.18 - $24.61
18% of jobs
$24.61 - $27.03
11% of jobs
$29.02 is the 75th percentile. Wages above this are outliers.
$27.03 - $29.46
11% of jobs
$29.46 - $31.88
8% of jobs
$31.88 - $34.31
5% of jobs
$34.31 - $36.74
3% of jobs
$36.74 - $39.16
3% of jobs
$39.16 - $41.59
3% of jobs
$14
$26
$41
How much do quality assurance coordinator two jobs pay per hour?
What does a quality assurance coordinator do?

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 16 days ago
Global Lending Services rating
7.5
Based on 5 frontline employees who took The Breakroom Quiz
Job description
The Quality Assurance Coordinator II is responsible for accurately reviewing customer documents and/or recorded customer calls to confirm compliance with GLS operational protocols, call scripts, and regulatory guidelines within pre-established, management approved Quality Assurance (QA) program guidelines.
- Listen to recorded customer interactions to confirm compliance with company standards, scripts, policies, and regulatory requirements.
- Perform a thorough review of documents or correspondence and assess the accuracy and overall quality in accordance with company standards, scripts, policies, and regulatory requirements.
- Review and assess the quality of customer interactions and overall customer experience.
- Ensure documents are mapped accurately to the appropriate location and correct documents are used for the circumstance.
- Compile quality metrics and data from reviews to support the identification of trends, patterns, and areas for improvement.
- Identify inconsistencies and/or deviations from the standard procedures, call scripts, and protocols and provide a feedback summary to operational leaders.
- Maintain records of all quality assurance activities, including review results and feedback provided.
- Provide reports on completed reviews to the QA Supervisor, escalating critical compliance violations when necessary.
- Collaborate with QA Supervisor to develop strategies to enhance the overall review process.
- Participate in special projects as needed, and perform additional assignments as required by the needs of the company or as directed by management.
- A minimum of a High School diploma or equivalent required
- Strong interpersonal skills with the ability to professionally interact with various internal and external key stakeholders.
- Strong verbal and written communication skills.
- Ability to adapt and demonstrate flexibility and team commitment in a fast-paced environment.
- Excellent organizational skills with high attention to detail and demonstrated ability to effectively manage multiple priorities.
- Demonstrated proficiency in using quality assurance software/tools and an ability to quickly learn GLS systems/platforms.
- Proficient computer skills with working knowledge of internet and standard business applications such as Microsoft Office.
- Commitment to exemplifying the organizational core values and key competencies.
- Significant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity
- Remain in a stationary position up to 100% of the workday
- Constantly operate a computer and other standard office equipment
- Job functions involve sedentary to light physical effort. Physical demands range from sitting, walking, standing, or pushing or pulling materials. Work may involve exerting up to 10 pounds of force to lift, carry, push, pull, or move objects.
- Be able to perform activities such as: viewing a computer terminal, extensive reading, bending, and kneeling
- This position is full-time.
- Days and hours of work are Monday through Friday, 8:00am-5:00pm.
- Regular, predictable attendance is required, including overtime hours as business demands dictate.
- Evening and weekend work may be required as job duties demand.
About Global Lending Services
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
Greenville, SC, US
Year founded
2011