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Quality Account Manager Jobs in Delaware (NOW HIRING)

Qnity

Lead Account Manager - Boise, ID

Newark, DE · On-site

... and management interface to build customer relationships in line with account plans. * Develop ... Deliver a high level of service to customers - effectively resolve any quality or service issues ...

Codebridge

TAP Manager (Team, Account, Project)

Dover, DE · On-site

$75 - $95/hr

Review design output for quality and coherence * Turn fuzzy business needs into crisp design briefs ... Do account management: see the big picture of the client, understand their strategic goals, and ...

PESTPRO

Be Seen First

Accounts Coordinator

Milford, DE · On-site

$17 - $23/hr

Candidates should possess solid Account Management and Customer Service skills to manage accounts ... PEST PRO Inc is committed to providing superior quality and unparalleled customer service in all ...

PESTPRO

Be Seen First

Accounts Coordinator

Milford, DE · On-site

$17 - $23/hr

Candidates should possess solid Account Management and Customer Service skills to manage accounts ... PEST PRO Inc is committed to providing superior quality and unparalleled customer service in all ...

PRICE AUTOMOTIVE GROUP

SALES ASSOCIATE

Wyoming, DE · On-site

$14.25 - $19.25/hr

SALES/ACCOUNT MANAGER Mighty Auto Parts, a National Distributor of quality automotive aftermarket parts, supplies, chemicals and equipment, is seeking a full-time energetic Sales/Account Manager to ...

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Quality Account Manager information

What is a quality account manager?

A Quality Account Manager is a professional responsible for ensuring that products or services meet certain quality standards while managing relationships with clients or customers. They serve as the main point of contact between the company and its clients regarding quality assurance issues, resolving concerns, and ensuring compliance with industry regulations. Their duties often include monitoring quality metrics, coordinating audits, and implementing improvements to processes. Quality Account Managers play a critical role in maintaining customer satisfaction and supporting continuous improvement initiatives within an organization.

How does a quality account manager typically collaborate with cross-functional teams to address client concerns?

A Quality Account Manager works closely with teams such as production, engineering, and customer service to resolve client issues related to product quality. They serve as the main point of contact for clients, gathering feedback and ensuring internal teams understand and act on client requirements. Regular meetings, status updates, and joint problem-solving sessions are common, allowing the Quality Account Manager to advocate for the client's needs while ensuring compliance with company standards. This collaborative approach helps build strong client relationships and ensures continuous improvement.

What are the key skills and qualifications needed to thrive as a quality account manager, and why are they important?

To thrive as a Quality Account Manager, you need expertise in quality assurance practices, account management, and a solid understanding of industry regulations, often supported by a degree in a related field. Familiarity with quality management systems (such as ISO 9001), CRM software, and data analysis tools is typically expected. Exceptional communication, problem-solving, and relationship-building skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring client satisfaction, maintaining compliance, and driving continuous improvement in quality standards.

What is the difference between Quality Account Manager vs Quality Assurance Specialist?

AspectQuality Account ManagerQuality Assurance Specialist
Primary FocusManaging client accounts, ensuring quality standards meet client expectationsDeveloping and implementing quality assurance processes and testing
Work EnvironmentClient-facing, project management, cross-department collaborationLaboratory, production, or software testing environments
Required CredentialsRelevant certifications (e.g., ISO, Six Sigma), experience in quality managementQuality assurance certifications, technical skills, industry-specific knowledge

While both roles focus on quality, the Quality Account Manager primarily manages client relationships and ensures quality standards align with client needs, whereas the Quality Assurance Specialist concentrates on developing testing procedures and ensuring product or service quality through technical assessments.

What are popular job titles related to Quality Account Manager jobs in Delaware?

For Quality Account Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Quality Account Manager jobs in Delaware look for?

The top searched job categories for Quality Account Manager jobs in Delaware are:

What cities in Delaware are hiring for Quality Account Manager jobs?

Cities in Delaware with the most Quality Account Manager job openings:

Quality Account Manager jobs near you

Account Manager - Landscape Maintenance

Ruppert Companies

Rehoboth Beach, DE

$60/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Description

Ruppert Landscape is a privately held, family/employee owned, commercial landscape maintenance and construction company based in Laytonsville, MD. With a multi-state presence and a small company feel, our mission is to provide opportunities for our people, take care of our customers, and be good stewards of the environment and our community.
We are hiring for an Area Manager to join our Delmarva Maintenance team. 
Salary Range: $60-75k, depending on experience. 
Responsibilities:
  • Ability to successfully recruit, lead and build an effective team
  • Experience managing a portfolio with understanding of a P & L for a targeted gross profit
  • Identifying opportunities for landscape improvements in promoting enhancement sales
  • Understanding customer’s needs and expectations with managing a sustainable landscape plan
  • Driving quality and efficiency within operations teams
  • Full capacity with managing crews within budgetary man hours
  • Proficient in job costing, budget management and forecasting
  • Ability to estimate maintenance job costs for bid proposals
  • Aptitude in demonstrating high level of customer service while maintaining customer relationships
  • Manage production schedule for assigned crews
  • Provide safe work environment and align with company’s safety policies
Qualifications:
  • Ability to multi-task in a fast-paced working environment
  • Knowledge of operating equipment and preventative maintenance
  • Strong oral, communication and organizational skills
  • Proficient in MS Word, Excel and Outlook
  • 3 years minimum experience in customer service and management related experience
  • A degree in Agribusiness, Horticulture or Business Management is preferred
What We Offer:
  • Competitive salary  
  • Company vehicle (gas card, maintenance, and insurance included) 
  • On-the-job training
  • Paid Time off
  • Medical benefits with dental and vision
  • Flexible Spending Account
  • 401(k) plan
  • Flexible work/life balance
  • Family-oriented company culture
Ruppert Landscape is an Equal Opportunity and E-verify Employer

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