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Quality Account Manager Jobs in Delaware (NOW HIRING)

HM Solutions, Inc.

Account Manager

Milford, DE · On-site

$20/hr

The ideal candidate will possess a strong work ethic, attention to detail, and a commitment to providing high-quality cleaning services across various environments. The Janitorial Account Manager is ...

HM Solutions, Inc.

Account Manager

Harrington, DE · On-site

$20/hr

The ideal candidate will possess a strong work ethic, attention to detail, and a commitment to providing high-quality cleaning services across various environments. The Janitorial Account Manager is ...

HM Solutions

Account Manager

Milford, DE · On-site

$20/hr

The ideal candidate will possess a strong work ethic, attention to detail, and a commitment to providing high-quality cleaning services across various environments. The Janitorial Account Manager is ...

HM Solutions, Inc.

Account Manager

Milford, DE · On-site

$20/hr

The ideal candidate will possess a strong work ethic, attention to detail, and a commitment to providing high-quality cleaning services across various environments. The Janitorial Account Manager is ...

HM Solutions, Inc.

Account Manager

Harrington, DE · On-site

$20/hr

The ideal candidate will possess a strong work ethic, attention to detail, and a commitment to providing high-quality cleaning services across various environments. The Janitorial Account Manager is ...

HM Solutions

Account Manager

Harrington, DE · On-site

$20/hr

The ideal candidate will possess a strong work ethic, attention to detail, and a commitment to providing high-quality cleaning services across various environments. The Janitorial Account Manager is ...

Joyson Safety Systems

Joyson Safety Systems harnesses collaboration and innovation to ensure quality and exemplary ... Position Summary The Senior Account Manager is responsible for managing strategic OEM customer ...

Relativity

Senior Technical Account Manager

Wilmington, DE · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works ... Be accountable for the quality of Serviceprovided; ensuring future demand from growth and projects ...

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Quality Account Manager information

What is a quality account manager?

A Quality Account Manager is a professional responsible for ensuring that products or services meet certain quality standards while managing relationships with clients or customers. They serve as the main point of contact between the company and its clients regarding quality assurance issues, resolving concerns, and ensuring compliance with industry regulations. Their duties often include monitoring quality metrics, coordinating audits, and implementing improvements to processes. Quality Account Managers play a critical role in maintaining customer satisfaction and supporting continuous improvement initiatives within an organization.

How does a quality account manager typically collaborate with cross-functional teams to address client concerns?

A Quality Account Manager works closely with teams such as production, engineering, and customer service to resolve client issues related to product quality. They serve as the main point of contact for clients, gathering feedback and ensuring internal teams understand and act on client requirements. Regular meetings, status updates, and joint problem-solving sessions are common, allowing the Quality Account Manager to advocate for the client's needs while ensuring compliance with company standards. This collaborative approach helps build strong client relationships and ensures continuous improvement.

What are the key skills and qualifications needed to thrive as a quality account manager, and why are they important?

To thrive as a Quality Account Manager, you need expertise in quality assurance practices, account management, and a solid understanding of industry regulations, often supported by a degree in a related field. Familiarity with quality management systems (such as ISO 9001), CRM software, and data analysis tools is typically expected. Exceptional communication, problem-solving, and relationship-building skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring client satisfaction, maintaining compliance, and driving continuous improvement in quality standards.

What is the difference between Quality Account Manager vs Quality Assurance Specialist?

AspectQuality Account ManagerQuality Assurance Specialist
Primary FocusManaging client accounts, ensuring quality standards meet client expectationsDeveloping and implementing quality assurance processes and testing
Work EnvironmentClient-facing, project management, cross-department collaborationLaboratory, production, or software testing environments
Required CredentialsRelevant certifications (e.g., ISO, Six Sigma), experience in quality managementQuality assurance certifications, technical skills, industry-specific knowledge

While both roles focus on quality, the Quality Account Manager primarily manages client relationships and ensures quality standards align with client needs, whereas the Quality Assurance Specialist concentrates on developing testing procedures and ensuring product or service quality through technical assessments.

What are popular job titles related to Quality Account Manager jobs in Delaware?

For Quality Account Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Quality Account Manager jobs in Delaware look for?

The top searched job categories for Quality Account Manager jobs in Delaware are:

What cities in Delaware are hiring for Quality Account Manager jobs?

Cities in Delaware with the most Quality Account Manager job openings:

Quality Account Manager jobs near you

Account Manager

OLIVER Agency - North America

Wilmington, DE • On-site

Full-time

Re-posted 3 days ago

Job description

Role:  Account Manager (Account Executive) 

Location:  Wilmington, Delaware 

 About the role: 

As Account Manager (Account Executive) on the Creative Center of Excellence team, you'll be the central point of contact for creative project delivery - managing the full process from brief through to final launch. You'll partner with cross-functional teams, navigate governance and approval workflows, and keep budgets, timelines, and brand standards on track. This is a role for someone who brings both creative sensibility and operational clarity, moving between strategy conversations and project detail with equal confidence.

What you will be doing: 

  • Guide creative strategy across campaigns, supporting the full customer journey from awareness through to conversion
  • Manage creative projects end-to-end: brief development, kickoff, production, reviews, approvals, and final delivery
  • Collaborate with cross-functional teams - including design, copy, digital, and social - to produce high-quality, on-brand work
  • Serve as the primary point of contact for internal stakeholders and agency partners, maintaining clear communication and aligned expectations throughout each project
  • Ensure brand consistency across channels including digital, social, print, and beyond
  • Navigate approval and governance workflows with Legal, Compliance, and other internal teams, keeping projects moving without compromising standards
  • Track project budgets and timelines, flagging risks early and managing changes proactively
  • Raise purchase orders and support financial administration across active projects

What you need to be great in this role: 

  • Experience in marketing or creative account management, ideally within financial services or an agency environment
  • A strong creative eye with practical knowledge across digital, social, print, and multi-channel campaigns
  • Clear, confident communication skills and a proven ability to manage multiple stakeholders effectively
  • Solid project management capability: organized, deadline-driven, and comfortable prioritizing in a fast-paced environment
  • Familiarity with creative production workflows, approval processes, and governance frameworks
  • A collaborative approach and a genuine interest in well-crafted, strategically grounded creative work
  • Professional proficiency in English

Req ID: 17981

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