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Quality Account Manager Jobs in Delaware (NOW HIRING)

HM Solutions, Inc.

Account Manager

Milford, DE · On-site

$20/hr

The ideal candidate will possess a strong work ethic, attention to detail, and a commitment to providing high-quality cleaning services across various environments. The Janitorial Account Manager is ...

HM Solutions

Account Manager

Milford, DE

$20/hr

The ideal candidate will possess a strong work ethic, attention to detail, and a commitment to providing high-quality cleaning services across various environments. The Janitorial Account Manager is ...

HM Solutions, Inc.

Account Manager

Harrington, DE · On-site

$20/hr

The ideal candidate will possess a strong work ethic, attention to detail, and a commitment to providing high-quality cleaning services across various environments. The Janitorial Account Manager is ...

HM Solutions, Inc.

Account Manager

Harrington, DE · On-site

$20/hr

The ideal candidate will possess a strong work ethic, attention to detail, and a commitment to providing high-quality cleaning services across various environments. The Janitorial Account Manager is ...

HM Solutions, Inc.

Account Manager

Milford, DE · On-site

$20/hr

The ideal candidate will possess a strong work ethic, attention to detail, and a commitment to providing high-quality cleaning services across various environments. The Janitorial Account Manager is ...

HM Solutions

Account Manager

Harrington, DE · On-site

$20/hr

The ideal candidate will possess a strong work ethic, attention to detail, and a commitment to providing high-quality cleaning services across various environments. The Janitorial Account Manager is ...

STERIS Corporation

Account Manager

Wilmington, DE · On-site

$60K/yr

As a Procedural Capital Account Manager at STERIS, you will be the primary contact and sales ... Record Customer feedback and complaint information through the proper quality processes and ...

New

Joyson Safety Systems

Joyson Safety Systems harnesses collaboration and innovation to ensure quality and exemplary ... Position Summary The Senior Account Manager is responsible for managing strategic OEM customer ...

Relativity

Senior Technical Account Manager

Wilmington, DE · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works ... Be accountable for the quality of Serviceprovided; ensuring future demand from growth and projects ...

Hexagon AB

Inside Sales Account Manager

Wilmington, DE · On-site

Inside Sales Account Manager Summary Inside Sales Account Manager, Volume Graphics Remote - United ... quality, productivity, and operational excellence while developing your career within a dynamic ...

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Quality Account Manager information

What is a quality account manager?

A Quality Account Manager is a professional responsible for ensuring that products or services meet certain quality standards while managing relationships with clients or customers. They serve as the main point of contact between the company and its clients regarding quality assurance issues, resolving concerns, and ensuring compliance with industry regulations. Their duties often include monitoring quality metrics, coordinating audits, and implementing improvements to processes. Quality Account Managers play a critical role in maintaining customer satisfaction and supporting continuous improvement initiatives within an organization.

How does a quality account manager typically collaborate with cross-functional teams to address client concerns?

A Quality Account Manager works closely with teams such as production, engineering, and customer service to resolve client issues related to product quality. They serve as the main point of contact for clients, gathering feedback and ensuring internal teams understand and act on client requirements. Regular meetings, status updates, and joint problem-solving sessions are common, allowing the Quality Account Manager to advocate for the client's needs while ensuring compliance with company standards. This collaborative approach helps build strong client relationships and ensures continuous improvement.

What are the key skills and qualifications needed to thrive as a quality account manager, and why are they important?

To thrive as a Quality Account Manager, you need expertise in quality assurance practices, account management, and a solid understanding of industry regulations, often supported by a degree in a related field. Familiarity with quality management systems (such as ISO 9001), CRM software, and data analysis tools is typically expected. Exceptional communication, problem-solving, and relationship-building skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring client satisfaction, maintaining compliance, and driving continuous improvement in quality standards.

What is the difference between Quality Account Manager vs Quality Assurance Specialist?

AspectQuality Account ManagerQuality Assurance Specialist
Primary FocusManaging client accounts, ensuring quality standards meet client expectationsDeveloping and implementing quality assurance processes and testing
Work EnvironmentClient-facing, project management, cross-department collaborationLaboratory, production, or software testing environments
Required CredentialsRelevant certifications (e.g., ISO, Six Sigma), experience in quality managementQuality assurance certifications, technical skills, industry-specific knowledge

While both roles focus on quality, the Quality Account Manager primarily manages client relationships and ensures quality standards align with client needs, whereas the Quality Assurance Specialist concentrates on developing testing procedures and ensuring product or service quality through technical assessments.

What are popular job titles related to Quality Account Manager jobs in Delaware?

For Quality Account Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Quality Account Manager jobs in Delaware look for?

The top searched job categories for Quality Account Manager jobs in Delaware are:

What cities in Delaware are hiring for Quality Account Manager jobs?

Cities in Delaware with the most Quality Account Manager job openings:

Quality Account Manager jobs near you

Account Manager

HM Solutions, Inc.

Milford, DE • On-site

$20/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 14 days ago

Job description

HM Solutions is seeking a dedicated and detail-oriented Account Manager to join our team. This role is essential in ensuring that our facilities are clean, safe, and well-maintained. The ideal candidate will possess a strong work ethic, attention to detail, and a commitment to providing high-quality cleaning services across various environments. The Janitorial Account Manager is assigned to a designated worksite overseeing a group of custodians to assure assignments are completed in an effective, efficient, safe and timely manner, and overseeing all custodial activities on all shifts.  This is a working manager position. This position requires great flexibility.Hours: Open availabilityCompensation: $20/hrESSENTIAL DUTIES:Maintain good client relations.Resolve all customer issues in a timely manner.Participate in interviewing, make hiring decisions, and train new hires.Enforces policy and procedures. May be required to discipline, suspend or terminate employees.Maintains distribution and delivery of supplies and equipment to custodial staff.Team leadership AbilitiesMonitor to ensure quality control expectations are metManage expenditures such as labor and supplies to budgetManage schedules to ensure contract complianceReview employee performance and be able to execute training and corrective action plansComplete all quality control programs in accordance with company guidelinesAbility to self-manage daily activities without supervision.Skills and KnowledgeBasic computer knowledgeGood communication and interpersonal skillsGood client/customer service skillsAbility to follow oral and written instructions.Ability to prioritize multiple tasksAbility to work effectively with a team.Ability to work independently as needed to support the group effortBasic knowledge of cleaning products or willing to learn.Benefits Health, Dental and Vision after 60 days401K after 90 daysFull time employees 1 week paid vacation after 1 full year of serviceLaptop for company use along with cell phone.HM Solutions, Inc. considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law.HM Solutions  also provides reasonable

HM Solutions logo

About HM Solutions

Sourced by ZipRecruiter

HM Solutions, Inc is fast becoming a recognized and sought after janitorial service. While having been in business since December 2012, Our Company President and Founder, Greg Horne, has been in the Facilities and Healthcare Janitorial Industry for over 25 years and has built a solid reputation of Honesty and Integrity. His open, accessible, hands on approach has led to many successful and mutually beneficial relationships in the field. His view is simple We do not have customer. We have partners. Our success depends on that partnership and meeting the specific needs of each one. We are committed and dedicated to their success and meeting those needs. HM Solutions Inc provides a comprehensive evaluation of each customer’s specific needs and we strive to provide you with the most cost effective, quality solutions. We build our team of employees and their work program based on the individual customer. Effectively, we are committed to improving your bottom line through cost control, prolonging the life of your assets and creating a cleaner, more productive work environment.

Industry

Facilities support services

Company size

51 - 200 Employees

Headquarters location

Greenville, SC, US

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