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Aws Technical Account Manager Jobs in Delaware (NOW HIRING)

Relativity

Senior Technical Account Manager

Wilmington, DE · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs.

Qualys

Senior Technical Account Manager

Wilmington, DE · On-site

The Senior Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company ...

Iff

Technical Service Account Manager

Wilmington, DE · On-site +1

The Technical Service Account Manager in Grain Processing will be directly responsible for providing technical service to existing and new customer accounts within the Carbohydrate Processing and ...

The Hiller Companies

Account Manager

New Castle, DE · On-site

The Account Manager is responsible for generating new business and supporting the growth in the ... The position requires multi-faceted technical and sales skilled individual to expand our market ...

ModernControls LLC

BAS Account Manager

New Castle, DE · On-site

... Account Manager to support and grow our service and controls business across the Mid-Atlantic ... technical teams and business outcomes. Position Summary The Building Automation Systems (BAS ...

MODERNCONTROLS LLC.

BAS Account Manager

New Castle, DE · On-site

... Account Manager to support and grow our service and controls business across the Mid-Atlantic ... technical teams and business outcomes. Position Summary The Building Automation Systems (BAS ...

cookboardman

Account Manager

Wilmington, DE · On-site

As an Account Manager, you'll serve as a trusted advisor to clients, identifying their security and ... This role requires a combination of consultative sales expertise, technical acumen, and strong ...

cookboardman

Account Manager

Wilmington, DE · On-site

As an Account Manager, you'll serve as a trusted advisor to clients, identifying their security and ... This role requires a combination of consultative sales expertise, technical acumen, and strong ...

Cook & Boardman

Account Manager

Wilmington, DE · On-site

As an Account Manager, you'll serve as a trusted advisor to clients, identifying their security and ... This role requires a combination of consultative sales expertise, technical acumen, and strong ...

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All JobsAws Technical Account JobsAws Technical Account Manager JobsAws Technical Account Manager Jobs in Delaware

Aws Technical Account Manager information

See Delaware salary details

$40K

$86.5K

$169.1K

How much do aws technical account manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for aws technical account manager in Delaware is $86,500.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $100,600.00 per year, depending on experience, location, and employer.

What is an AWS Technical Account Manager?

An AWS Technical Account Manager (TAM) is a cloud expert who works closely with AWS customers to provide guidance, technical expertise, and best practices for using Amazon Web Services. TAMs help customers plan and deploy their cloud solutions, troubleshoot issues, and optimize their AWS environments for performance, security, and cost-effectiveness. They act as a bridge between the customer and AWS support teams, ensuring that clients get the most value from AWS services.

How does an AWS Technical Account Manager typically collaborate with client teams to address technical challenges?

As an AWS Technical Account Manager (TAM), you will work closely with client technical teams, serving as their primary point of contact for AWS best practices, architectural guidance, and escalation management. TAMs regularly participate in customer meetings, review workloads, and proactively identify potential issues or optimization opportunities. You will often coordinate with AWS support engineers, solution architects, and product teams to resolve complex technical challenges and ensure the client's cloud environment is reliable, secure, and cost-effective.

What are the key skills and qualifications needed to thrive as an AWS Technical Account Manager, and why are they important?

To thrive as an AWS Technical Account Manager, you need a strong background in cloud computing, IT infrastructure, and customer relationship management, typically supported by a relevant degree and AWS certifications. Familiarity with AWS services, cloud migration tools, and technical support systems is essential for advising clients effectively. Exceptional communication, problem-solving, and project management skills help you build trust and navigate complex customer needs. These skills are crucial for ensuring client satisfaction, driving cloud adoption, and resolving technical challenges efficiently.

What is the difference between Aws Technical Account Manager vs Cloud Support Engineer?

AspectAWS Technical Account ManagerCloud Support Engineer
Required CredentialsAWS certifications (e.g., Solutions Architect, SysOps)AWS certifications, technical degrees
Work EnvironmentCustomer-facing, strategic account managementTechnical support, troubleshooting
Employer & Industry UsageAmazon Web Services, cloud industryAWS, cloud service providers
Search & Comparison IntentUnderstanding account management rolesTechnical support roles in AWS

The AWS Technical Account Manager focuses on strategic customer relationships and account success, while a Cloud Support Engineer handles technical troubleshooting and support. Both roles require AWS certifications and industry experience, but differ mainly in their focus—relationship management versus technical support.

What are popular job titles related to Aws Technical Account Manager jobs in Delaware?

For Aws Technical Account Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Aws Technical Account Manager jobs in Delaware look for?

The top searched job categories for Aws Technical Account Manager jobs in Delaware are:

What cities in Delaware are hiring for Aws Technical Account Manager jobs?

Cities in Delaware with the most Aws Technical Account Manager job openings:

Aws Technical Account Manager jobs near you
Infographic showing various Aws Technical Account Manager job openings in Delaware as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $86,500 per year, or $41.6 per hour.

Senior Technical Account Manager

Relativity

Wilmington, DE • On-site

$134K - $202K/yr

Other

Posted 7 days ago

Job description

Posting Type

Remote/Hybrid

Job Overview

TheTechnical Account Management Teamproactively supportsour customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs.
The TAM is responsible for developing an account plan and strategy for leveraging the Relativity platform to achieve the customers' desired objectives. The TAM performs ongoing technical account oversight and manages the technical relationship with the customer. In this role you will be required to work cross-functionally and apply critical thinking skills to solve problems and guide internal stakeholders to appropriate solutions for our business and customers.
This role requires prior Relativity experience.

Job Description and Requirements

  • Developa strong understanding of projectsimpactingyour service area andensuringservice impact is minimized
  • Help guide the resolution ofcriticalcustomerincidents
  • Leadtechnical success plansto ensure customers have a positiveand successfulexperienceusing Relativity
  • Be accountable for the quality of Serviceprovided; ensuring future demand from growth and projects is understood and factored into capacity planningforcustomers
  • Intherole of an SME, work collaboratively with cross-functional teams to enhance the product and createa bettercustomer experience across multiple verticals
  • Drive internal service review meetings covering performance, service improvements,quality,and process
  • Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and resolve customer incidents
  • When interacting with ourcustomers, takethe initiativetoprovidethe bestpracticeson theuse ofRelativity
  • Maintain the flexibility to work othertime framesas needed or requested
  • Commitment to and consistent demonstration of core company values
  • Contributeto and follow Knowledge-Centered Support (KCS) processes and best practices
  • Exhibit subject matter expert (SME) knowledge inRelativity
  • Relativity Certified Administratorrequired
  • Abilitytravel10% of the time for customer engagements.

Preferred Qualifications

  • Provenexperience with SQL and Windows platform, and/orexperience troubleshooting complextechnical issuesacross the enterprise.

  • Strongwritten and verbal communication skills

  • Ability to work efficiently under pressure, drive projects to completion and meet deadlines.

  • Ability to manage multiple projects simultaneouslyand prioritize based on company and teamobjectives.

  • Meticulous attention to detail.

  • Experience working inaSaaS,IaaSand/orHybridenvironments

  • Experience with and knowledge of e-discovery industry and products.

  • ITIL Certification

  • Relativity Expert

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$134,000 and $202,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills:

Business Intelligence (BI), Communication, Data Analysis, Database Management, Data Governance, Data Visualization, Information Retrieval, Legal Analysis, Legal Research, Natural Language

Apply