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Junior Technical Account Manager Jobs in Delaware

Qualys

Senior Technical Account Manager

Wilmington, DE · On-site

The Senior Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company ...

Rustman Agency

National Account Manager

Lewes, DE · On-site

$96K - $124K/yr

National Account Manager Remote | 100% Commission | Leadership Role | High-Growth Opportunity About ... Mentor junior team members and contribute to overall sales strategy What We Offer * 100% Commission ...

The Hiller Companies

Account Manager

New Castle, DE · On-site

The Account Manager is responsible for generating new business and supporting the growth in the ... The position requires multi-faceted technical and sales skilled individual to expand our market ...

ModernControls LLC

BAS Account Manager

New Castle, DE · On-site

... Account Manager to support and grow our service and controls business across the Mid-Atlantic ... technical teams and business outcomes. Position Summary The Building Automation Systems (BAS ...

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All JobsTechnical Account JobsJunior Technical Account Manager JobsJunior Technical Account Manager Jobs in Delaware

Junior Technical Account Manager information

See Delaware salary details

$29.5K

$49.2K

$67.6K

How much do junior technical account manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for junior technical account manager in Delaware is $49,230.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $55,500.00 per year, depending on experience, location, and employer.

What is a junior technical account manager?

A Junior Technical Account Manager (Jr. TAM) is responsible for supporting clients by providing technical guidance, troubleshooting assistance, and ensuring they maximize the value of a company's products or services. They work closely with senior account managers and technical teams to address customer concerns, track issues, and help implement solutions. Jr. TAMs often assist in onboarding new clients, analyzing technical requirements, and maintaining strong relationships to drive customer satisfaction and retention. This role requires a mix of technical knowledge, problem-solving skills, and customer service expertise.

What does a typical day look like for a junior technical account manager?

A typical day for a Junior Technical Account Manager involves responding to client inquiries, providing technical support, and assisting with the implementation of new solutions or products. You will regularly interact with both technical teams and clients to ensure ongoing satisfaction and address any issues that arise promptly. Collaboration with sales, engineering, and support departments is common, and you may participate in client calls or meetings to discuss product updates or troubleshoot problems. This role offers a great mix of customer-facing and technical work, providing variety and opportunities to develop a broad skill set relevant to advancing your career.

What are the key skills and qualifications needed to thrive in the junior technical account manager position, and why are they important?

To excel as a Junior Technical Account Manager, you need a foundational understanding of technical concepts, customer relationship management, and a relevant degree in computer science or a related field. Familiarity with CRM systems, cloud platforms, and basic troubleshooting tools is often required, and certifications like CompTIA or ITIL can be beneficial. Strong communication, problem-solving abilities, and a customer-centric attitude set top performers apart. These combined skills enable you to effectively bridge technical solutions with client needs, ensuring customer satisfaction and long-term business partnerships.

What are popular job titles related to Junior Technical Account Manager jobs in Delaware?

For Junior Technical Account Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Junior Technical Account Manager jobs in Delaware look for?

The top searched job categories for Junior Technical Account Manager jobs in Delaware are:

What cities in Delaware are hiring for Junior Technical Account Manager jobs?

Cities in Delaware with the most Junior Technical Account Manager job openings:

Junior Technical Account Manager jobs near you
Infographic showing various Junior Technical Account Manager job openings in Delaware as of June 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $49,230 per year, or $23.7 per hour.

Senior Technical Account Manager

Relativity

Wilmington, DE • On-site

$134K - $202K/yr

Other

Posted 17 days ago

Job description

Posting Type

Remote/Hybrid

Job Overview

TheTechnical Account Management Teamproactively supportsour customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs.
The TAM is responsible for developing an account plan and strategy for leveraging the Relativity platform to achieve the customers' desired objectives. The TAM performs ongoing technical account oversight and manages the technical relationship with the customer. In this role you will be required to work cross-functionally and apply critical thinking skills to solve problems and guide internal stakeholders to appropriate solutions for our business and customers.
This role requires prior Relativity experience.

Job Description and Requirements

  • Developa strong understanding of projectsimpactingyour service area andensuringservice impact is minimized
  • Help guide the resolution ofcriticalcustomerincidents
  • Leadtechnical success plansto ensure customers have a positiveand successfulexperienceusing Relativity
  • Be accountable for the quality of Serviceprovided; ensuring future demand from growth and projects is understood and factored into capacity planningforcustomers
  • Intherole of an SME, work collaboratively with cross-functional teams to enhance the product and createa bettercustomer experience across multiple verticals
  • Drive internal service review meetings covering performance, service improvements,quality,and process
  • Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and resolve customer incidents
  • When interacting with ourcustomers, takethe initiativetoprovidethe bestpracticeson theuse ofRelativity
  • Maintain the flexibility to work othertime framesas needed or requested
  • Commitment to and consistent demonstration of core company values
  • Contributeto and follow Knowledge-Centered Support (KCS) processes and best practices
  • Exhibit subject matter expert (SME) knowledge inRelativity
  • Relativity Certified Administratorrequired
  • Abilitytravel10% of the time for customer engagements.

Preferred Qualifications

  • Provenexperience with SQL and Windows platform, and/orexperience troubleshooting complextechnical issuesacross the enterprise.

  • Strongwritten and verbal communication skills

  • Ability to work efficiently under pressure, drive projects to completion and meet deadlines.

  • Ability to manage multiple projects simultaneouslyand prioritize based on company and teamobjectives.

  • Meticulous attention to detail.

  • Experience working inaSaaS,IaaSand/orHybridenvironments

  • Experience with and knowledge of e-discovery industry and products.

  • ITIL Certification

  • Relativity Expert

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$134,000 and $202,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills:

Business Intelligence (BI), Communication, Data Analysis, Database Management, Data Governance, Data Visualization, Information Retrieval, Legal Analysis, Legal Research, Natural Language

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