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Public Library Jobs in Park Ridge, IL (NOW HIRING)

City of Chicago

LIBRARIAN I

Chicago, IL · On-site

$67K/yr

... Public Library Library operations and Patron Experiences Number of Positions: 13 (Additional vacancies possible pending budget approval) Starting Salary starts at $67,284 This position is open to the ...

Glen Ellyn Public Library

Cafe Attendant

Glen Ellyn, IL · On-site

$16 - $19/hr

GLEN ELLYN PUBLIC LIBRARY JOB TITLE Cafe Attendant DEPARTMENT Cafe SALARY CLASSIFICATION Grade 1 STATUS Part-time; (25 hours per week) irregular work shifts (four-day work week), daytime, evening and ...

City of Chicago

LIBRARIAN I

Chicago, IL · On-site

$67K/yr

... Public Library Library operations and Patron Experiences Number of Positions: 13 (Additional vacancies possible pending budget approval) Starting Salary starts at $67,284 This position is open to the ...

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All JobsPublic Library JobsPublic Library Jobs in Park Ridge, IL

Public Library information

See Park Ridge, IL salary details

$30K

$63.2K

$100.4K

How much do public library jobs pay per year?

As of Jul 14, 2026, the average yearly pay for public library in Park Ridge, IL is $63,163.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,700.00 and $76,800.00 per year, depending on experience, location, and employer.

What is the difference between Public Library vs Librarian?

AspectPublic LibraryLibrarian
CredentialsVaries; often requires a master's degree in library science (MLS)Typically requires an MLS or equivalent degree
Work EnvironmentPublic spaces serving community members, including children, adults, and seniorsLibraries, educational institutions, or archives; involves organizing and managing collections
Employer & IndustryPublic libraries, government agenciesLibraries, educational institutions, archives
Search & Comparison IntentUnderstanding what a public library offersRoles and responsibilities of a librarian

Public libraries are community-focused institutions providing access to books, resources, and programs. Librarians are professionals who manage library collections, assist patrons, and organize information. While public libraries are the setting, librarians are the key personnel working within these institutions. Both roles often require similar qualifications, but the library itself is a service point, whereas librarians are the staff delivering those services.

What jobs can you work at a library?

Jobs at a library include librarian, library assistant, library technician, archivist, and library clerk. These roles involve tasks such as managing collections, assisting patrons, cataloging materials, and maintaining library operations, often requiring relevant education or certifications and familiarity with library management systems.

What are some common challenges faced by staff working in a public library, and how are they addressed?

Public library staff often encounter challenges such as managing diverse patron needs, addressing technology-related questions, and handling periods of high visitor volume. To address these, staff receive ongoing training in customer service, digital literacy, and conflict resolution. Collaborative teamwork is essential, with librarians and support staff frequently communicating to ensure smooth daily operations and equitable service for all visitors. Many libraries also implement clear policies and utilize flexible scheduling to help staff manage workloads effectively.

What is a public library?

A public library is a community-based institution that provides free access to books, digital resources, and various educational and cultural programs for people of all ages. Funded primarily by public money, these libraries offer lending services, internet access, research assistance, and spaces for study and community events. Public libraries aim to support literacy, lifelong learning, and equal access to information for everyone, regardless of background or income.

What are the key skills and qualifications needed to thrive as a Public Librarian, and why are they important?

To thrive as a Public Librarian, you need a master's degree in library and information science (MLIS), knowledge of cataloging, and strong information literacy skills. Familiarity with integrated library systems (ILS), digital databases, and electronic resource management is typically required. Exceptional customer service, communication, and community engagement skills help librarians connect with diverse patrons and foster a welcoming environment. These competencies ensure effective resource management, information access, and impactful support for community learning and enrichment.

What Are the Qualifications to Work in a Public Library?

The qualifications you need to start a career in a public library depend on your job and its responsibilities. Library assistants need at least a high school diploma, while library technicians need previous experience and an associate degree or postsecondary certificate in library sciences. Librarians need a degree in library sciences. Most public libraries expect a master’s degree in library sciences (MLS), though some may hire specialists who have a related degree, such as a degree in information systems. All positions require customer service skills. Library directors and head librarians typically have 10 or more years of experience.

What qualifications are needed to work at a public library?

To work at a public library, candidates typically need a high school diploma or equivalent; some positions, such as librarian roles, require a master's degree in library science. Customer service skills, familiarity with library systems and technology, and sometimes relevant certifications are also important for many library jobs.

Can you work at a library without being a librarian?

Yes, many library jobs do not require a librarian certification and include positions such as library assistants, clerks, or technicians. These roles often involve tasks like shelving, customer service, and administrative support, and may require basic computer skills and a high school diploma or equivalent.

Is it hard to get hired as a librarian?

Getting hired as a librarian typically requires a master's degree in library science or information studies and relevant experience. Competition can vary depending on the location and type of library, but strong organizational skills and familiarity with library management systems improve chances of employment.
More about Public Library jobs
What are popular job titles related to Public Library jobs in Park Ridge, IL? For Public Library jobs in Park Ridge, IL, the most frequently searched job titles are:
What job categories do people searching Public Library jobs in Park Ridge, IL look for? The top searched job categories for Public Library jobs in Park Ridge, IL are:
What cities near Park Ridge, IL are hiring for Public Library jobs? Cities near Park Ridge, IL with the most Public Library job openings:
Public Library jobs near you

Customer Services Assistant- Nichols Library

Naperville Public Library

Naperville, IL • On-site

Other

Retirement, PTO

Posted 12 days ago

Job description

Salary: $18.65/hr.


POSITION SUMMARY

The Customer Services Assistant assists customers at the public desk in all areas of Library services, providing consistent, accurate, and timely handling of Library materials for circulation. Provides quality customer service and collaborates with staff to resolve circulation related issues. Contributes to the general order and care of facilities and Library materials.

RESPONSIBILITIES

  • Upholds the highest standards of customer service with polite, helpful, and efficient interactions with vendors, customers, and staff.
  • Performs customer service activities for thelibrary,includingissuance oflibrary cards,processesand routesmaterials,collectsfees,processesLibrarys&LINKinexpiredHolds,andshelf reads.
  • Responds to customer requests promptly and courteouslyreferring difficult or unusual requests to the appropriate Librarystaffwithdiscretion.
  • Assistscustomerswith use ofLibrary equipment, print resources, technology,and online resources.
  • Troubleshoots basic problems with self-check machines, phones, and otherdepartmental equipment.
  • Ensures the quality of the collection material by reviewing materials, processing lostmaterialand routing damaged items to theappropriate department.
  • Facilitates communication concerning building issues with the FacilitiesDepartment and Library management.
  • Answers and responds tophoneinquiriesand/orroutescallstoappropriate department.
  • Processesand completescurbside service.
  • Processes Inter-Library Loan(ILL)items and communicates with ILL customers.
  • Inspects and recordssafetyof credit card machines, according to PCI guidelines.
  • Handlesand recordslost and found materials according to guidelines.
  • Makes announcements over the public address system as needed.
  • Acceptsand reviewsused material donations, accordingto guidelines.Maintains Used Book Sale section.
  • Collaborates on programs/projects withother staff,occasionally at other locations.
  • Assistswithpaging list fulfillment, including pulling, processing,and shelvingHolds.
  • Monitors andmaintainsorder in the public areas to ensure a welcoming environment forcustomers.
  • Assistsand completesdepartmentalstatistics and reports.
  • Attends andassistswithOutreach Library events.
  • May periodically serve as PersonInCharge (PIC), providing support for employees, customers, and facility issues.
  • Attends professional development opportunities.


KNOWLEDGE/SKILLS/ABILITIES

  • Demonstrate strong written, verbal communication and interpersonal skills working effectively with diverse cultures, interpersonal styles, abilities, and backgrounds.
  • Demonstrates exceptional customer service, providing qualityassistanceto vendors,customersand staff.
  • Keeps current in relevant technology, uses computer software programs such as Microsoft Office andOutlookand common office equipment to complete tasks/assignments.
  • Usesproblem solving skills to assist in determining priorities and finding timely solutions to departmental or system-wide issues.
  • Uses computer software and common office equipment to complete tasks, keeps current with relevant technology.
  • Service oriented, provides quality customerassistance;establishesand maintains effective relationships with customers and staff.
  • Maintains confidentiality,professionalism,anddiscretionin situations.
  • Possesses strong technical skills. Familiar with a range of hardware and software technologies.
  • Strong organizational and time management abilities. Complete assignments and projectsin a timely manner.
  • Demonstratesappropriatemoneymanagementresponsibilities.
  • Responsive to change anddemonstratesadaptability.
  • Takesresponsibility for consistent completion and follow-up on all tasks.
  • Maintains a positive approachwhiletaskingin adverse situations.
  • Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.

EDUCATION/EXPERIENCE/QUALIFICATIONS

  • Highschooldiploma or equivalent.
  • Minimumtwoyearsof customer serviceexperience.
  • Bilingualproficiencya plus.

PHYSICAL DEMANDS/WORK ENVIRONMENT

  • Communicate with staff and customers in person, via emailand over the phone.
  • May require either being in a stationary position or moving about for prolonged periods.
  • Moves equipment or library materials weighing up to 35 lbs.
  • Must have reliable means of transportation to attend meetings, conferences, and perform work in other locations.

BENEFITS


The benefits for this position include:

  • Annual Vacation Accrual: 2 weeks per year
  • Holidays: 7 days per year
  • Annual Sick Accrual: 12 days per year
  • Up to 5 Personal Days per calendar year prorated based on the hire date
  • Illinois Municipal Retirement Fund (Pension Plan)
  • 12 weeks paid parental leave
  • Training and development opportunities


WORK SCHEDULE


Monday 1 - 5 p.m.


Tuesday 1 - 5 p.m.


Wednesday 5 - 9 p.m.


Thursday OFF


Friday 1 - 5 p.m.


1 Sat/mo. 1 - 5 p.m.

1 weekend/mo.

1 Friday 5 - 9 p.m.

1 Saturday 8:30 a.m. - 5 p.m.

&

1 Sunday 1 - 5 p.m.



To learn more about us, go tohttps://www.naperville-lib.org/jobsandDiversity, Equity & Inclusion | Naperville Public Library, IL (naperville-lib.org)