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Public Library Jobs in Mount Prospect, IL (NOW HIRING)

IT Services Associate

Addison, IL ยท On-site

$18.13 - $22.67/hr

The Addison Public Library is seeking a customer-focused Information Technology Services Associate to provide assistance and training to patrons using computers, software applications, and other ...

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Public Library information

See Mount Prospect, IL salary details

$30.3K

$63.8K

$101.3K

How much do public library jobs pay per year?

As of Aug 30, 2026, the average yearly pay for public library in Mount Prospect, IL is $63,772.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,200.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a public library?

A public library is a community-based institution that provides free access to books, digital resources, and various educational and cultural programs for people of all ages. Funded primarily by public money, these libraries offer lending services, internet access, research assistance, and spaces for study and community events. Public libraries aim to support literacy, lifelong learning, and equal access to information for everyone, regardless of background or income.

What are the key skills and qualifications needed to thrive as a public librarian, and why are they important?

To thrive as a Public Librarian, you need a master's degree in library and information science (MLIS), knowledge of cataloging, and strong information literacy skills. Familiarity with integrated library systems (ILS), digital databases, and electronic resource management is typically required. Exceptional customer service, communication, and community engagement skills help librarians connect with diverse patrons and foster a welcoming environment. These competencies ensure effective resource management, information access, and impactful support for community learning and enrichment.

What are some common challenges faced by staff working in a public library, and how are they addressed?

Public library staff often encounter challenges such as managing diverse patron needs, addressing technology-related questions, and handling periods of high visitor volume. To address these, staff receive ongoing training in customer service, digital literacy, and conflict resolution. Collaborative teamwork is essential, with librarians and support staff frequently communicating to ensure smooth daily operations and equitable service for all visitors. Many libraries also implement clear policies and utilize flexible scheduling to help staff manage workloads effectively.

What is the difference between Public Library vs Librarian?

AspectPublic LibraryLibrarian
CredentialsVaries; often requires a master's degree in library science (MLS)Typically requires an MLS or equivalent degree
Work EnvironmentPublic spaces serving community members, including children, adults, and seniorsLibraries, educational institutions, or archives; involves organizing and managing collections
Employer & IndustryPublic libraries, government agenciesLibraries, educational institutions, archives
Search & Comparison IntentUnderstanding what a public library offersRoles and responsibilities of a librarian

Public libraries are community-focused institutions providing access to books, resources, and programs. Librarians are professionals who manage library collections, assist patrons, and organize information. While public libraries are the setting, librarians are the key personnel working within these institutions. Both roles often require similar qualifications, but the library itself is a service point, whereas librarians are the staff delivering those services.

What are popular job titles related to Public Library jobs in Mount Prospect, IL?

For Public Library jobs in Mount Prospect, IL, the most frequently searched job titles are:

What job categories do people searching Public Library jobs in Mount Prospect, IL look for?

The top searched job categories for Public Library jobs in Mount Prospect, IL are:

What cities near Mount Prospect, IL are hiring for Public Library jobs?

Cities near Mount Prospect, IL with the most Public Library job openings:

Infographic showing various Public Library job openings in Mount Prospect, IL as of August 2026, with employment types broken down into 52% Full Time, 44% Part Time, and 4% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $63,772 per year, or $30.7 per hour.

Adult Services Associate - 95th Street Library

Naperville, IL โ€ข On-site

$21.30/hr

Full-time

Retirement, PTO

Posted 5 days ago


Job description

POSITION SUMMARY

TheAdult Services Associateprovides reference and Readers' Advisory services and technologyassistanceto Library customers. Supports staff in managing collections and conducting programs. Promotes Library resources, programs, and services.

RESPONSIBILITIES

  • Assistscustomers with a broad spectrum of resources, including print, electronic and digital online resources.
  • Upholds the highest standards of customer service with polite, helpful, and efficient interactions with vendors, customers, and staff.
  • Provides training and guidance to customers and staff, providing support one on one and occasionally with groups in classroom settings.
  • Usesrelevant computer software to access information, answer questions, and perform daily tasks.
  • Stays current with adult and teen literature, relevant technology, and library trends.
  • Provides reference and Reader's Advisoryassistanceto customers, including topical research and material location.
  • Assistsand occasionally leads presentations of library programs.
  • Assembles and arranges displays of public information, bulletin boards, books, and other library materials.
  • May process, track, and report Interlibrary Loan (ILL)requests;may serve as contact person for ILL services.
  • Mayperiodically serve as PersonInCharge (PIC), providing support for employees, customers, and facility issues.
  • Assists Librarians with collection management following established guidelines.
  • Prepares reports and statistics for review asrequested.
  • Proactivelyparticipatesin outreach activitiesand eventswith Library partners.
  • Works with volunteers to assign and review tasks.
  • Troubleshoots and resolves minor computer hardware and software problems.
  • Attends professional development opportunities.


KNOWLEDGE/SKILLS/ABILITIES

  • Proficient in relevant computer software programs such as Microsoft Office and Outlook.
  • Strong technology skills to assist with technology classes for customers and staff training.
  • Familiar with current operating systems: Microsoft Office Suite, social networking tools, mobile platforms (iOS and Android), cloud storage (including OneDrive and Google Drive.
  • Demonstrates exceptional customer service, providing qualityassistanceto vendors, customers, and staff.
  • Ability to effectively provide referenceassistanceand instruction services.
  • Demonstrates strong verbal,writtencommunicationand interpersonalskills;working effectively with diverse cultures, interpersonal styles, abilities, and backgrounds.
  • Ability to successfully lead programs and give presentations.
  • Uses problem solving skills indeterminingpriorities, findingtimelysolutions to departmental or system-wide issues.
  • Service-oriented with the ability toestablishand maintain effective relationships with staff and the public.
  • Successfully supports and/or collaborates on projects and programs with staff members.
  • Takesresponsibility for consistent completion and follow-up on all tasks.
  • Responsive to change anddemonstratesadaptability.
  • Maintains a positive approach while doing daily tasks and when faced with adversity.
  • Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.

EDUCATION/EXPERIENCE/QUALIFICATIONS

  • Bachelor's degree from four-year college or university; or minimum 5 years related experience and/or training; or equivalent combination of education and experience.
  • Bilingualproficiencya plus.

PHYSICAL DEMANDS/WORK ENVIRONMENT

  • Communicate with staff and customers in person, via email and over the phone.
  • May require either being in a stationary position or moving about for prolonged periods.
  • Moves equipment or library materials weighing up to 35 lbs.
  • Must have reliable means of transportation to attend meetings, conferences, and perform work in other locations.

BENEFITS


The benefits of this position at the Naperville Public Library include:


  • Annual Vacation Accrual: 2 weeks per year.
  • Holidays: 7 days per year.
  • Annual Sick Accrual: 12 days per year.
  • Up to 5 Personal Days per calendar year prorated based on the hire date.
  • Illinois Municipal Retirement Fund (Pension Plan).
  • 12 weeks paid parental leave.
  • Training and development opportunities.


WORK SCHEDULE:

Monday OFF

Tuesday 12 - 5 p.m.

Wednesday 4 - 9 p.m.

Thursday 4 - 9 p.m.

Friday 12 - 5 p.m.

Rotating weekends


Every 5th weekend (Sat & Sun) Hours vary


* Schedules are subject to change.



To learn more about us, go tohttps://www.naperville-lib.org/jobsandDiversity, Equity & Inclusion | Naperville Public Library, IL (naperville-lib.org)