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Pt Customer Support Jobs (NOW HIRING)

Jobgether

$45K - $60K/yr

We are currently looking for a Customer Support (Pacific Time) in Netherlands. Join a fast-growing ... Comfortable working Pacific Time hours (10:00 AM - 6:30 PM PT, Tuesday through Saturday)

Unifi

ITH-PT Customer Service Agent

Ithaca, NY · On-site

$15 - $20/hr

General information Job Title ITH-PT Customer Service Agent Date Monday, April 27, 2026 Entity ... support for passengers with special needs such as unaccompanied minors, VIP passengers and ...

Michaels Stores, Inc.

PT Customer Framer

Mesa, AZ · On-site

$18.75 - $25.50/hr

Help customers shop our store and be able to find what they're looking for. Provide a safe, clean ... Support shrink and safety programs * Interacts with others in an accepting and respectful manner ...

Michaels Stores

PT Customer Framer

Sterling, VA · On-site

$18.75 - $25.50/hr

Help customers shop our store and be able to find what they're looking for. Provide a safe, clean ... Support shrink and safety programs * Interacts with others in an accepting and respectful manner ...

Michaels Stores

PT Customer Framer

Mesa, AZ · On-site

$18.75 - $25.50/hr

Help customers shop our store and be able to find what they're looking for. Provide a safe, clean ... Support shrink and safety programs * Interacts with others in an accepting and respectful manner ...

Marshalls

PT Customer Experience Coordinator

Orlando, FL · On-site

$15 - $15.50/hr

Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates * Addresses customer concerns and issues promptly, ensuring a positive customer experience

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Pt Customer Support information

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$10

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$57

How much do pt customer support jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for pt customer support in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.

What are PT Customer Support representatives?

PT Customer Support representatives are professionals who provide assistance to customers, typically on a part-time basis, for a company’s products or services. They handle inquiries, resolve issues, and ensure customer satisfaction through various communication channels like phone, email, or chat. Their role is essential for maintaining positive customer relationships and addressing any concerns or problems that customers may have.

What are the key skills and qualifications needed to thrive as a PT Customer Support representative, and why are they important?

To thrive as a PT Customer Support representative, you need excellent communication skills, problem-solving abilities, and a customer-oriented mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, empathy, and the ability to remain calm under pressure are standout soft skills in this role. These skills are vital for resolving customer issues efficiently, maintaining high satisfaction levels, and contributing to a positive brand reputation.

What is the difference between Pt Customer Support vs Physical Therapist Assistant?

AspectPt Customer SupportPhysical Therapist Assistant
Required CredentialsHigh school diploma or equivalent; certification may be preferredAssociate's degree in Physical Therapy Assisting; licensure or certification often required
Work EnvironmentCustomer service settings, clinics, hospitals, or telehealthRehabilitation clinics, hospitals, outpatient facilities
Employer & Industry UsageHealthcare providers, clinics, telehealth companiesHospitals, outpatient clinics, rehab centers
Common Search & Comparison IntentUnderstanding support roles in healthcarePhysical therapy support roles, rehab assistance

Pt Customer Support focuses on assisting patients with scheduling, billing, and general inquiries, often in customer service roles within healthcare settings. Physical Therapist Assistants provide hands-on support to physical therapists in patient rehabilitation, requiring specific certifications and clinical training. While both roles support healthcare delivery, they differ in responsibilities, credentials, and work environments.

What are the most common challenges faced by PT Customer Support representatives, and how can they be managed effectively?

PT Customer Support representatives often encounter challenges such as handling a high volume of inquiries in a fast-paced environment and resolving complex customer issues efficiently. Balancing empathy with problem-solving skills is key, as is maintaining clear communication with both customers and internal teams. Staying organized and leveraging customer support software can help manage workloads, while ongoing training ensures reps are well-prepared to address evolving customer needs.
More about Pt Customer Support jobs
What job categories do people searching Pt Customer Support jobs look for? The top searched job categories for Pt Customer Support jobs are:
Pt Customer Support jobs near you
Infographic showing various Pt Customer Support job openings in the United States as of June 2026, with employment types broken down into 20% Full Time, 40% Part Time, 20% Temporary, and 20% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $48,196 per year, or $23.2 per hour.

Customer Support (Pacific Time)

Jobgether

Remote

$45K - $60K/yr

Full-time

Medical, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Support (Pacific Time) in Netherlands.

Join a fast-growing remote team dedicated to delivering exceptional customer experiences for a leading online community platform. In this role, you will serve as a trusted advisor to users, helping them solve technical challenges, optimize workflows, and successfully grow their communities. You'll collaborate closely with product, engineering, and design teams to improve customer outcomes and influence platform enhancements. The position offers the opportunity to work in a highly collaborative, globally distributed environment where autonomy, communication, and innovation are highly valued. This role is ideal for someone who enjoys problem-solving, thrives in fast-paced SaaS environments, and is passionate about helping customers succeed. Candidates must be comfortable working Pacific Time hours while operating fully remotely from India.

Accountabilities:
  • Manage and prioritize customer inquiries across support channels, delivering timely and high-quality resolutions.
  • Provide hands-on support to community administrators and creators, helping them navigate platform features and workflows effectively.
  • Develop deep expertise in the platform's ecosystem, tools, and integrations to troubleshoot a wide variety of technical and product-related issues.
  • Investigate and resolve issues across desktop and mobile environments, including applications, notifications, payments, events, live streams, and member management features.
  • Collaborate cross-functionally with engineering, design, and internal operations teams to escalate and resolve complex technical challenges.
  • Identify recurring customer pain points and contribute actionable feedback to improve product functionality and user experience.
  • Support onboarding initiatives and guide customers toward best practices for building and managing thriving online communities.
  • Work closely with a globally distributed remote team using modern collaboration and support tools in an asynchronous work environment.
Requirements:
  • 3+ years of experience in technical customer support, preferably within a SaaS or technology-driven environment.
  • Exceptional English communication skills, both written and verbal, with the ability to explain technical concepts clearly and professionally.
  • Strong troubleshooting and analytical abilities, with experience handling complex customer issues across multiple platforms and devices.
  • Ability to learn new systems, workflows, and product updates quickly in a fast-paced startup environment.
  • Customer-focused mindset with a passion for delivering outstanding support experiences and building long-term customer trust.
  • Strong collaboration and organizational skills, with the ability to work effectively in fully remote and globally distributed teams.
  • Comfortable working Pacific Time hours (10:00 AM - 6:30 PM PT, Tuesday through Saturday).
  • Experience with tools such as Zendesk, automation platforms, APIs, Single Sign-On troubleshooting, or workflow integrations is considered a strong advantage.
  • Previous experience supporting community, content, live-streaming, or payment-related platforms is a plus.
Benefits:
  • Competitive salary ranging from $45,000 to $60,000 USD annually, with regular compensation reviews.
  • Equity opportunities and performance-based bonus potential where applicable.
  • Fully remote work environment with flexibility to work from anywhere.
  • Generous paid time off policy, including annual leave and long-term sabbatical opportunities.
  • Comprehensive healthcare coverage or reimbursement options depending on location.
  • Paid parental leave to support growing families.
  • Home office stipend to help create an effective remote workspace.
  • Learning and development budget to support ongoing professional growth.
  • Opportunity to attend fully sponsored international company retreats and team gatherings.
  • High-autonomy culture focused on outcomes, collaboration, and professional impact.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
 Why Apply Through Jobgether? 
 
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
 
 
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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