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Pscu Jobs (NOW HIRING)

ADN Healthcare

RN - Med Surg

Wausau, WI · On-site

This is a RN position in the Post-Surgical Care (PSCU) type: Med Surg (Medical Surgical). You must have a Nursing License and at least 2 years of recent experience as a RN - Med Surg. Requirements ...

MSD

Payments Manager - Rahway, NJ

Rahway, NJ

$14.25 - $18.25/hr

Familiarity with Jack Henry Symitar, Velera/PSCU, Fiserv Debit, EPN/The Clearing House, Alloya * Successful delivery of payment modernization or digital transformation initiatives. * Experience ...

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Pscu information

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$8

$26

$61

How much do pscu jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for pscu in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working at PSCU, and how are they addressed within the organization?

Employees at PSCU, a leading credit union service organization, often navigate challenges such as adapting to rapidly evolving financial technologies and maintaining high-quality member service in a fast-paced environment. The organization addresses these challenges by offering ongoing training, fostering a collaborative workplace culture, and providing access to resources that support professional growth. Team members regularly work cross-functionally, which helps them develop problem-solving skills and stay current with industry trends. PSCU also emphasizes open communication and feedback to help employees overcome obstacles and succeed in their roles.

What are the key skills and qualifications needed to thrive as a PSCU (Public Safety Communications Unit) Dispatcher, and why are they important?

To thrive as a PSCU Dispatcher, you need strong multitasking abilities, quick decision-making skills, and a solid understanding of emergency response protocols, typically supported by specialized dispatcher training and certifications. Familiarity with Computer-Aided Dispatch (CAD) systems, radio communication tools, and emergency call software is essential. Exceptional communication, composure under stress, and empathy help dispatchers effectively assist callers and coordinate emergency services. These skills are crucial to ensure accurate information relay, rapid response times, and the overall safety of both the public and emergency personnel.

What is the difference between Pscu vs Customer Service Representative?

AspectPscuCustomer Service Representative
Required credentialsHigh school diploma, relevant certificationsHigh school diploma often sufficient, optional certifications
Work environmentFinancial institutions, credit unionsRetail, call centers, financial services
Employer usageCredit unions, financial organizationsBanks, retail companies, service providers
Common search intentRoles in credit unions, financial servicesCustomer support, client interaction roles

While both Pscu and Customer Service Representative roles involve client interaction, Pscu typically refers to positions within credit unions focusing on financial services, whereas Customer Service Representatives work across various industries providing support and assistance. The key differences lie in the work environment and industry focus, with Pscu roles often requiring specific financial certifications and experience in credit union settings.

What is a PSCU and what do they do?

PSCU stands for Public Service Commission Unit, but it is most commonly known as PSCU, a leading credit union service organization in the United States. PSCU provides a range of financial services and technology solutions to credit unions, including payment processing, digital banking tools, risk management, and member support. Their goal is to help credit unions better serve their members by offering innovative technology and high-quality service. Working at PSCU typically involves roles in customer service, IT, finance, and business operations. Employees collaborate with credit unions to improve efficiency, security, and member satisfaction.
More about Pscu jobs
What cities are hiring for Pscu jobs? Cities with the most Pscu job openings:
What states have the most Pscu jobs? States with the most job openings for Pscu jobs include:
What job categories do people searching Pscu jobs look for? The top searched job categories for Pscu jobs are:
Pscu jobs near you
Infographic showing various Pscu job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Contact Center Agent (On-site in West Des Moines)

Co-op Solutions

Ames, IA • On-site

$16 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

THE OPPORTUNITY:

We are seeking a talented Contact Center Agent I who will be responsible for applying knowledge of Velera's organization and products to provide courteous and efficient service to Credit Union employees and or Credit Union members. In addition, the Contact Center Agent I will be accountable for meeting performance targets and necessary requirements for agent advancement via career path.  ​

  • Hours 12:30-9pm, weekend 10:30-7pm

PSCU/Co-op Solutions is now Velera! PSCU and Co-op Solutions became a single entity on January 2, 2024, and our new company name was announced on May 7, 2024. Our new brand represents our combined company’s shared mission and unique ability to drive velocity and positive momentum for credit union success in a new era of financial services.

WHAT YOU CAN LOOK FORWARD TO:

  • Takes incoming calls from members. Navigates tools and resources to properly address member inquiries.

  • Maintains high level of service with members and meets performance targets.

  • Maintains composure and demonstrate a calm, professional position while adapting to difficult situations.

  • Develops and maintains productive working relationships with team members.

  • Promotes and maintains a positive, professional image of Velera Call Centers.

  • Participates in product and procedure training in classroom, on the job training, and reviews all available manuals and resources to acquire and increase product knowledge.

WHAT YOU’LL NEED TO SUCCEED:

  • Basic Computer Skills using Word, Excel, Outlook. ​

  • Strong customer service skills.

  • Clear verbal communication, written communication, and reading comprehension in English.

  • Ability to accurately interpret information as well as demonstrate problem solving and analytical thinking skills.

  • Application of good judgment and decision making.

  • Ability to work efficiently both independently and as part of a team.

  • While performing duties of this job, employee is regularly required to do the following: read, write, simple arithmetic, draw conclusions from written or computer-generated materials, analyze data or report information 5-8 hours per shift.

REQUIRED EDUCATION and EXPERIENCE:

  • High school diploma or equivalent.

  • Some post high school education desirable.

#Joinourteam

THE PERKS

  • Fun, challenging and, collaborative work environment with passionate colleagues that care deeply about the intersection of technology and human-centered financial services.

  • Great Work/Life Benefits – Paid Time Off (PTO), Maternity, Parental, Family Care, Adoption Leave Programs, Community Volunteer Time Off, and 12 Paid Holidays.

  • Health benefits – medical, dental, & vision plus wellness programs and gym reimbursements.

  • 401K with generous company match.

  • Tuition reimbursement.

  • Engagement Resource Groups - Women in Tech, Pride Alliance, Black Financial Technology Professionals, Veterans, and more to come.

Apply