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Navigant Jobs (NOW HIRING)

Navigant Credit Union

AVP/Branch Manager

Chepachet, RI · On-site

People helping people is what makes Navigant Credit Union truly special. Our mission is to improve the financial well-being of the families, businesses, and communities we serve, and have been since ...

Navigant Credit Union

AVP/Branch Manager

Chepachet, RI · On-site

People helping people is what makes Navigant Credit Union truly special. Our mission is to improve the financial well-being of the families, businesses, and communities we serve, and have been since ...

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How much do navigant jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for navigant in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.95 per hour, depending on experience, location, and employer.

How does Navigant pay a person work?

Navigant, as a consulting firm, typically pays employees through regular payroll, which includes hourly wages or salaries depending on the role. Payments are processed biweekly or monthly, and employees may receive additional compensation for overtime or bonuses if applicable. Payment methods usually include direct deposit or check, and payroll may require tax and benefit deductions.

What is the least stressful job in banking?

In banking, roles such as bank tellers or customer service representatives are generally considered less stressful due to routine tasks and predictable schedules. These positions typically involve direct customer interaction, basic financial transactions, and minimal high-pressure decision-making, making them suitable for those seeking lower stress levels.

What are Navigant consultants?

Navigant consultants are professionals who provided advisory, consulting, and analytical services, primarily in industries such as healthcare, energy, financial services, and disputes and investigations. Navigant was a well-known consulting firm that helped organizations manage risk, resolve disputes, and improve performance. In 2019, Navigant was acquired by Guidehouse, but many people still refer to consultants from this legacy firm as 'Navigant consultants.' They are recognized for their expertise in complex regulatory, financial, and operational challenges.

Who is the CEO of Navigant Credit Union?

Navigant Credit Union's CEO is David H. Hatz. He has been leading the credit union, overseeing strategic growth and member services, and has extensive experience in the financial industry.

Is Navigant Credit Union a good place to work?

Navigant Credit Union offers a work environment focused on member service and community involvement, with opportunities in financial services and customer support. Employees generally report positive experiences, though individual satisfaction can vary based on role and location.

What are the key skills and qualifications needed to thrive as a Management Consultant at Navigant, and why are they important?

To thrive as a Management Consultant at Navigant, you need strong analytical skills, business acumen, and typically a bachelor’s or advanced degree in business, finance, or a related field. Familiarity with data analysis tools (such as Excel, Tableau, or SQL), project management software, and relevant certifications like PMP or CPA can be highly beneficial. Outstanding communication, problem-solving abilities, and interpersonal skills help consultants effectively interact with clients and teams. These competencies are critical for delivering actionable insights, managing complex projects, and building client trust in a consulting environment.

What is the difference between Navigant vs Forensic Accountant?

AspectNavigantForensic Accountant
CredentialsTypically requires a CPA, CFA, or similar certificationsRequires CPA, CIA, or CFE certifications
Work EnvironmentConsulting firms, corporate settings, or specialized agenciesAccounting firms, law enforcement, or legal settings
Industry UsageUsed in consulting, risk management, and complianceUsed in legal disputes, fraud investigations, and litigation
Common Search IntentComparing consulting roles with forensic accountingUnderstanding forensic accounting vs consulting roles

While Navigant (now part of Guidehouse) focuses on consulting, risk management, and advisory services, forensic accountants specialize in investigating financial crimes, fraud, and legal disputes. Both roles require strong accounting credentials, but their work environments and industry applications differ significantly.

What are some common challenges faced when working as a consultant at Navigant, and how can new hires effectively navigate them?

Consultants at Navigant often manage multiple projects simultaneously, which can be challenging when balancing client expectations and tight deadlines. New hires may also find it demanding to quickly learn industry-specific knowledge while adapting to the firm's fast-paced, team-oriented environment. To succeed, it's helpful to proactively communicate with project leads, seek feedback, and leverage internal resources and mentorship programs. Building relationships within your team and being open to learning from more experienced colleagues can greatly ease the transition and contribute to long-term success.
More about Navigant jobs
What cities are hiring for Navigant jobs? Cities with the most Navigant job openings:
What states have the most Navigant jobs? States with the most job openings for Navigant jobs include:
What job categories do people searching Navigant jobs look for? The top searched job categories for Navigant jobs are:
Navigant jobs near you
Infographic showing various Navigant job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,357 per year, or $20.8 per hour.
Member Service Advisor - Contact Center

Member Service Advisor - Contact Center

Navigant Credit Union

Lincoln, RI • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Your Role as a Member Service Advisor

As a Member Service Advisor, at Navigant Credit Union, you'll be at the forefront of delivering high quality service to our members. The role involves performing a variety of tasks, from processing transactions to helping members understand our products and services. Your efforts will contribute to our mission of providing outstanding member experiences. We're looking for someone to play an active role in the following areas:

  • Relationship Building: Develop meaningful relationships to understand members' financial picture and goals. Recommend and cross-sell products and services as needed.
  • Member Services: Process transactions via phone, mail, email, fax, and online services related to loan payments, account transfers, address changes, and debit card issues. Resolve member inquiries and discrepancies with care and accuracy.
  • Sales and Referrals: Promote Credit Union products and services that meet the needs of NCU members. Refer individuals to wealth management as appropriate.
  • Team Collaboration: Work closely with colleagues to ensure seamless service and contribute to a positive team environment. Collaborate with branch team and business partners to acquire and deepen member relationships.
  • Additional Duties: Assist with other member services and administrative tasks as assigned by the supervisor.

What We're Looking For

Education

  • High school diploma or GED required.

Qualifications

  • Experience: At least 2 years of experience in member service, operations, or call center.
  • Customer Service: Previous customer service experience and the ability to maintain confidentiality.
  • Communication: Excellent verbal, written, telephone and interpersonal communication skills.
  • Organizational Skills: Strong organizational, analytical, and problem-solving abilities. Ability to handle multiple projects and priorities effectively.
  • Tech Savvy: Proficient with Microsoft Word, Excel, PowerPoint, Outlook, and online tools. Experience with banking software is a plus.

Preferred Skills

  • Banking experience: Knowledge of financial and/or banking products, services, policies, and procedures.
  • Sales Skills: Ability to recommend products and services based on member needs.
  • Language Skills: Bilingual in Spanish.

Why You'll Love Working at Navigant Credit Union

Joining Navigant Credit Union means becoming part of a team that genuinely cares about your career success and well-being. As a Member Service Advisor, you will make a direct impact on our members' financial journey and receive:

  • Competitive Salary + Incentives: Earn a competitive salary with performance-based incentives.
  • Comprehensive Benefits: Health, dental, vision coverage, 401(k) plan, tuition reimbursement, etc.
  • Career Growth: Ongoing training and professional development opportunities to grow your career.
  • Work-Life Balance: Enjoy paid time off, paid volunteer hours, and a supportive work environment that values your time and energy.

Navigant Credit Union is an Equal Opportunity Employer.

We are committed to creating a diverse and inclusive workplace and encourage individuals from all backgrounds to apply.

About

People helping people is what makes Navigant Credit Union truly special. Our mission is to improve the financial well-being of the families, businesses, and communities we serve, and have been since our founding in 1915.

At $4 billion in assets, Navigant Credit Union is the largest credit union in Rhode Island and third largest in New England. Our success is founded upon our community-based values and our belief in putting people first. These are just a few of the reasons why Navigant Credit Union has been named "Rhode Island's Best Place to Work" year-after-year by the Providence Business News.

Our Core Values of "Leadership, Unity, Caring, and Integrity" are the guiding principles for our organization. They are the qualities and/or traits that we consider a high priority for Navigant Credit Union employees.

Navigant Credit Union prides itself on investing in our workforce, while exceeding member expectations. We offer tremendous opportunities for professional development, career advancement, and a best-in-class benefits package including robust medical and dental plans, vision benefits, 401(k) with a generous employer match, tuition reimbursement, competitive salaries, paid volunteer days, and more.

If you believe you'd be a great fit, and are interested in joining our team, check out our open positions and apply today!

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