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Navigant Jobs (NOW HIRING)

Service Desk Technician I

Nottingham, MD · On-site

$22.11 - $26.55/hr

Utilize and become proficient with Navigant's standard support tools (i.e. GPS, CIM). * Address client questions using available information resources. * Configure and install hardware, software and ...

Service Desk Technician I

Nottingham, MD · On-site

$22.11 - $26.55/hr

Utilize and become proficient with Navigant's standard support tools (i.e. GPS, CIM). * Address client questions using available information resources. * Configure and install hardware, software and ...

Service Desk Technician I

Nottingham, MD · On-site

$22.11 - $26.55/hr

Utilize and become proficient with Navigant's standard support tools (i.e. GPS, CIM). * Address client questions using available information resources. * Configure and install hardware, software and ...

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How much do navigant jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for navigant in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.95 per hour, depending on experience, location, and employer.

How does Navigant pay a person work?

Navigant, as a consulting firm, typically pays employees through regular payroll, which includes hourly wages or salaries depending on the role. Payments are processed biweekly or monthly, and employees may receive additional compensation for overtime or bonuses if applicable. Payment methods usually include direct deposit or check, and payroll may require tax and benefit deductions.

What is the least stressful job in banking?

In banking, roles such as bank tellers or customer service representatives are generally considered less stressful due to routine tasks and predictable schedules. These positions typically involve direct customer interaction, basic financial transactions, and minimal high-pressure decision-making, making them suitable for those seeking lower stress levels.

What are Navigant consultants?

Navigant consultants are professionals who provided advisory, consulting, and analytical services, primarily in industries such as healthcare, energy, financial services, and disputes and investigations. Navigant was a well-known consulting firm that helped organizations manage risk, resolve disputes, and improve performance. In 2019, Navigant was acquired by Guidehouse, but many people still refer to consultants from this legacy firm as 'Navigant consultants.' They are recognized for their expertise in complex regulatory, financial, and operational challenges.

Who is the CEO of Navigant Credit Union?

Navigant Credit Union's CEO is David H. Hatz. He has been leading the credit union, overseeing strategic growth and member services, and has extensive experience in the financial industry.

Is Navigant Credit Union a good place to work?

Navigant Credit Union offers a work environment focused on member service and community involvement, with opportunities in financial services and customer support. Employees generally report positive experiences, though individual satisfaction can vary based on role and location.

What are the key skills and qualifications needed to thrive as a Management Consultant at Navigant, and why are they important?

To thrive as a Management Consultant at Navigant, you need strong analytical skills, business acumen, and typically a bachelor’s or advanced degree in business, finance, or a related field. Familiarity with data analysis tools (such as Excel, Tableau, or SQL), project management software, and relevant certifications like PMP or CPA can be highly beneficial. Outstanding communication, problem-solving abilities, and interpersonal skills help consultants effectively interact with clients and teams. These competencies are critical for delivering actionable insights, managing complex projects, and building client trust in a consulting environment.

What is the difference between Navigant vs Forensic Accountant?

AspectNavigantForensic Accountant
CredentialsTypically requires a CPA, CFA, or similar certificationsRequires CPA, CIA, or CFE certifications
Work EnvironmentConsulting firms, corporate settings, or specialized agenciesAccounting firms, law enforcement, or legal settings
Industry UsageUsed in consulting, risk management, and complianceUsed in legal disputes, fraud investigations, and litigation
Common Search IntentComparing consulting roles with forensic accountingUnderstanding forensic accounting vs consulting roles

While Navigant (now part of Guidehouse) focuses on consulting, risk management, and advisory services, forensic accountants specialize in investigating financial crimes, fraud, and legal disputes. Both roles require strong accounting credentials, but their work environments and industry applications differ significantly.

What are some common challenges faced when working as a consultant at Navigant, and how can new hires effectively navigate them?

Consultants at Navigant often manage multiple projects simultaneously, which can be challenging when balancing client expectations and tight deadlines. New hires may also find it demanding to quickly learn industry-specific knowledge while adapting to the firm's fast-paced, team-oriented environment. To succeed, it's helpful to proactively communicate with project leads, seek feedback, and leverage internal resources and mentorship programs. Building relationships within your team and being open to learning from more experienced colleagues can greatly ease the transition and contribute to long-term success.
More about Navigant jobs
What cities are hiring for Navigant jobs? Cities with the most Navigant job openings:
What states have the most Navigant jobs? States with the most job openings for Navigant jobs include:
Infographic showing various Navigant job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,357 per year, or $20.8 per hour.
Cash Management Product Support Specialist

Cash Management Product Support Specialist

Navigant Credit Union

Smithfield, RI • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 18 days ago


Job description

ABOUT THE ROLE:

The Product Support Specialist provides operational and technical support for Cash Management products and services to business members. This role delivers exceptional service aligned with the Credit Union's core values and mission, supports members, branch staff, and internal teams, conducts business training, handles service inquiries, and provides system support. The position also supports the AVP, Cash Management and VP, Cash Management as needed.


WHAT YOU WILL DO:

  1. Provides prompt, efficient, and accurate support to members in person and through phone, email, and online channels. Schedules training and onboarding for Business Online Banking, Vertifi, Alkami, and other Cash Management products and vendors.
  2. Serves as a subject matter specialist for ACH and wire services, including onboarding, annual reviews, member training, and support. Resolves internal and external member issues with professionalism, tact, and sound judgment.
  3. Supports the Desktop Remote Deposit Capture product, including business support, underwriting, reviews, and related service requests.
  4. Supports Positive Pay products through business onboarding, training, support, and related service requests. Reviews and manages Fresh Tickets, including service request agreements, for accuracy and provides support to department users.
  5. Collaborates with the support team to improve the efficiency and effectiveness of Cash Management products and services.
  6. Reviews daily and monthly core maintenance reports relevant to the Cash Management department.
  7. Contributes to departmental strategic initiatives and completes special projects, audits, and other business needs as assigned.
  8. Researches and resolves member inquiries using tact and experience-based knowledge, and clearly explains applicable policies, procedures, products, and services while maintaining positive member relationships.
  9. Performs additional duties as assigned by the AVP, Cash Management or the VP, Cash Management.

QUALIFICATIONS:

Education

High school diploma or equivalent required; associate degree in a related field preferred.

Experience/Skills/Knowledge:

  1. Minimum of 2 years of Business Banking and Cash Management support experience required.
  2. Demonstrated knowledge of Credit Union products, services, policies, procedures, and regulations required.
  3. In-depth knowledge of current online banking and DNA core functionality required.
  4. Strong time management skills and the ability to multitask and prioritize effectively required.
  5. Ability to handle highly confidential information and demonstrate a strong service orientation aligned with the Credit Union's mission and core values.
  6. Excellent verbal, written, telephone, and interpersonal communication skills required.
  7. Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and internet applications required.
  8. Ability to work in a branch environment and use standard office equipment, including a copier and telephone. Must be able to lift at least 25 lbs., such as file boxes.


ABOUT:

People helping people is what makes Navigant Credit Union truly special. Our mission is to improve the financial well-being of the families, businesses, and communities we serve, and have been since our founding in 1915.

At $4 billion in assets, Navigant Credit Union is the largest credit union in Rhode Island and third largest in New England. Our success is founded upon our community-based values and our belief in putting people first. These are just a few of the reasons why Navigant Credit Union has been named "Rhode Island's Best Place to Work" year-after-year by the Providence Business News.

Our Core Values of "Leadership, Unity, Caring, and Integrity" are the guiding principles for our organization. They are the qualities and/or traits that we consider a high priority for Navigant Credit Union employees.

Navigant Credit Union prides itself on investing in our workforce, while exceeding member expectations. We offer tremendous opportunities for professional development, career advancement, and a best-in-class benefits package including robust medical and dental plans, vision benefits, 401(k) with a generous employer match, tuition reimbursement, competitive salaries, paid volunteer days, and more.

If you believe you'd be a great fit, and are interested in joining our team, check out our open positions and apply today!


Job Posted by ApplicantPro