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Psa Agent Jobs (NOW HIRING)

$15.75 - $19.25/hr

Able to lift 70 lbs.; available for all shifts and holidays Baggage Service Office (BSO) Agent ... Prior PSA or airline customer service experience preferred * Excellent communicator with a genuine ...

Lifeguard

Charleston, WV · On-site

$13/hr

NR26T-02 PSA Department: Commerce - Natural Resources Opening Date: 06/09/2026 Closing Date: 6/24 ... I authorize the State of West Virginia and any agent acting on its behalf to conduct an inquiry ...

Lifeguard

Charleston, WV · On-site

$13/hr

NR26T-01 PSA Department: Commerce - Natural Resources Opening Date: 06/09/2026 Closing Date: 6/24 ... I authorize the State of West Virginia and any agent acting on its behalf to conduct an inquiry ...

Administration and maintenance of the remote monitoring and management system (RMM): update agent ... Document all work performed as tickets and time entries in our ConnectWise Manage PSA * Field ...

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Psa Agent information

How much do PSA agents make?

PSA agents typically earn an average salary ranging from $30,000 to $50,000 per year, depending on experience, location, and the specific employer. Entry-level positions may start lower, while experienced agents or those with specialized skills can earn higher wages, often supplemented with benefits and overtime opportunities.

What are some typical challenges a PSA Agent might face when balancing security protocols with customer service expectations?

PSA Agents often encounter the challenge of upholding strict security procedures while maintaining a welcoming and efficient environment for travelers. Balancing these priorities can be demanding, as agents must consistently enforce rules and manage stressful situations, such as delays or frustrated passengers, without compromising professionalism or safety standards. Successful PSA Agents develop strong communication and conflict-resolution skills to navigate these scenarios, contributing to a positive travel experience while ensuring compliance with all regulations.

What does a PSA agent do?

A PSA agent typically works in customer service or security roles, handling inquiries, providing assistance, and ensuring safety within a specific environment. They often use communication skills, security protocols, and may require certifications such as CPR or first aid, depending on the industry. The job may involve shift work and working in environments like retail, transportation, or security settings.

What are PSA Agents?

PSA Agents, or Passenger Service Agents, are professionals who work at airports or for airlines, assisting passengers with various services such as check-in, boarding, baggage handling, and providing information about flights. They play a crucial role in ensuring smooth airport operations and delivering excellent customer service. PSA Agents also help resolve issues like lost luggage, ticketing problems, and flight delays, making them essential for a positive travel experience.

What are the key skills and qualifications needed to thrive as a PSA Agent, and why are they important?

To thrive as a PSA Agent (Passenger Service Agent), you need strong customer service skills, attention to detail, and typically at least a high school diploma or equivalent. Familiarity with airline reservation systems, check-in software, and security protocols is important, and some employers may require specific certifications like IATA training. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills for this role. These competencies ensure efficient passenger processing, safety compliance, and a positive travel experience for customers.

Is working for PSA a good job?

A PSA Agent typically performs security or customer service duties, often requiring good communication skills and attention to detail. The job can offer stable employment with opportunities for advancement, but pay and benefits vary depending on the employer and location.

What is the difference between Psa Agent vs Psa Technician?

AspectPsa AgentPsa Technician
CredentialsCustomer service experience, sometimes certifications in insurance or automotiveTechnical certifications, automotive repair or diagnostic training
Work EnvironmentCustomer-facing, retail or dealership settingsWorkshop or service bay, hands-on technical work
Employer & IndustryInsurance companies, automotive dealershipsAutomotive service centers, dealerships
Common Search & ComparisonCustomer service, sales, insurance claimsVehicle diagnostics, repairs, technical troubleshooting

The main difference between a Psa Agent and a Psa Technician lies in their roles and skill sets. Psa Agents primarily focus on customer service, sales, and administrative tasks within automotive or insurance settings. In contrast, Psa Technicians perform hands-on vehicle diagnostics and repairs, requiring technical certifications. Both roles are essential in the automotive industry but serve different functions based on their expertise and work environment.

What jobs pay 10,000 a month without a degree?

A PSA Agent typically does not earn $10,000 a month without significant experience or specialized skills. High-paying roles that can reach this level without a degree include sales, real estate, certain tech sales, and entrepreneurship, often requiring strong communication, sales skills, or industry knowledge. These positions may involve commission or performance-based pay structures.
More about Psa Agent jobs
Account Associate - State Farm Agent Team Member

Account Associate - State Farm Agent Team Member

State Farm

Phoenix, AZ • On-site

$50K - $75K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 16 days ago


State Farm rating

7.5

Company rating: 7.5 out of 10

Based on 1,368 frontline employees who took The Breakroom Quiz

196th of 261 rated insurance


Job description

Responsive recruiter
Replies within 24 hours
Benefits:
  • Hiring bonus
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:I opened my agency in 2021 and currently lead a team of eight. Before becoming an agent with State Farm, I had a background in sales and hospitality, including working with PSA leads and handling AV setups for conferences. After relocating to the area, I eventually made the move into agency ownership and haven't looked back.
Outside of the office, I'm a big family person. I've been married for 15 years with three boys (14, 12, and 9), all named after Dodgers legends. I'm a huge baseball fan, especially of the Los Angeles Dodgers, and I love music as well. Earlier in life, I toured with bands and traveled all over, which sparked my passion for collecting and exploring new places. These days, I enjoy traveling with my family and making the most of that time together.
Our agency offers PTO, holiday pay, a 401(k), work-life balance, and a hiring bonus. We believe in rewarding hard work while making sure our team has the flexibility to enjoy life outside of work.
Our culture is very family-oriented-everyone gets along, supports one another, and works together as a team. We focus on understanding the "why" behind what we do and always prioritize taking care of our customers. I'm looking for someone who is outgoing, motivated, and not afraid to put themselves out there-whether that's networking, building relationships, or generating their own leads. If you enjoy working with people, want to be part of a supportive team, and are driven to grow your career, this could be a great fit for you.
ROLE DESCRIPTION:As Account Associate - State Farm Agent Team Member for Randy Shoemaker - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.
  • Bilingual Spanish preferred.

Compensation: $50,000.00 - $75,000.00 per year
Do you want a career and not just a job?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Randy Shoemaker - State Farm Agent may be the right fit for you!
About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
  • Our office is located in 1951 W Camelback Rd Suite 210 Phoenix AZ, 85015.
  • Our office is open M-F 9am - 5pm.
  • Additional languages spoken: Spanish

If you want a career, not a job, then we encourage you to apply
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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