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Airline Reservations Jobs (NOW HIRING)

Travel Staff

Airline Reservations Agent

Des Plaines, IL · Hybrid

$15.50 - $19.50/hr

This fast-growing team is looking to hire an Airline Reservations Agent to join them. Responsibilities: * Book airfare, door-to-door limousine service and airport transfers * Book pre & post hotel ...

Travel Staff

Airline Reservations Agent

Des Plaines, IL · Hybrid

$15.50 - $19.50/hr

This fast-growing team is looking to hire an Airline Reservations Agent to join them. Responsibilities: * Book airfare, door-to-door limousine service and airport transfers * Book pre & post hotel ...

Hyatt

Airline Specialist

Burlingame, CA · On-site

$29.74/hr

Responsibilities include handling Airline reservations, manifests, welcoming airline crews and check in, billing, and inquires. This person will be the point of contact for all Airline crew guests.

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Airline Reservations information

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$12

$19

$29

How much do airline reservations jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for airline reservations in the United States is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What are airline reservations?

Airline reservations are the process of booking and securing seats on a flight for a specific date and route. This can be done directly through an airline's website, via travel agencies, or by calling an airline's reservation center. The reservation process typically includes selecting flights, entering passenger information, and making payment. After the reservation is confirmed, passengers receive a ticket or booking reference to use for check-in and boarding. Airline reservations help ensure travelers have a confirmed spot on the flight and can access important travel details and updates.

What are the key skills and qualifications needed to thrive as an airline reservations agent?

To thrive as an Airline Reservations Agent, you need strong customer service abilities, attention to detail, and typically a high school diploma or equivalent. Familiarity with Global Distribution Systems (GDS) like Amadeus or Sabre and proficiency in reservation software are commonly required. Excellent communication, problem-solving, and patience are important soft skills to handle diverse customer needs and resolve booking issues. These skills ensure efficient booking processes, high customer satisfaction, and smooth airline operations.

What are some common challenges faced in an airline reservations role, and how can they be managed?

Working in airline reservations often involves managing high call volumes, handling last-minute booking changes, and resolving customer concerns under time pressure. Adapting to rapidly changing flight schedules and policies is essential, as is staying calm and professional when customers are upset. Effective communication skills, attention to detail, and familiarity with reservation systems can help manage these challenges. Team collaboration is also important, as agents frequently coordinate with ticketing, customer service, and operations teams to ensure smooth travel experiences for passengers.

What is the difference between Airline Reservations vs Airline Ticketing Agent?

AspectAirline ReservationsAirline Ticketing Agent
CredentialsCustomer service skills, basic computer knowledgeCustomer service skills, computer proficiency, possibly certification
Work EnvironmentCall centers, online platforms, airline officesAirports, airline offices, call centers
Employer & Industry UsageAirlines, travel agencies, online booking platformsAirlines, travel agencies, ticketing offices
Job FocusHandling reservations, managing bookings, customer inquiriesIssuing tickets, fare calculations, assisting with travel documentation

Both roles involve customer interaction and booking processes, but airline reservations primarily focus on managing bookings and inquiries, while airline ticketing agents handle ticket issuance and fare details. They often work together to ensure smooth travel arrangements for customers.

How to be an airline reservations agent?

To become an airline reservations agent, candidates typically need a high school diploma or equivalent and strong customer service skills. Training is often provided by the employer, and familiarity with reservation systems like Sabre or Amadeus is beneficial. Good communication, attention to detail, and the ability to work flexible hours are important for success in this role.
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What states have the most Airline Reservations jobs?

States with the most job openings for Airline Reservations jobs include:

Airline Reservations jobs near you
Infographic showing various Airline Reservations job openings in the United States as of August 2026, with employment types broken down into 74% Full Time, 25% Part Time, and 1% Temporary. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,710 per year, or $19.1 per hour.

Airline Reservations Agent

Travel Staff

Des Plaines, IL • Hybrid

$15.50 - $19.50/hr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Job Location: Greater Chicago Area, in-office preferred (local candidates will be considered first). Open to hybrid/remote, if candidate is exceptional.

Summary: This is a travel agent role that requires proficiency in Sabre GDS. This is a well-established, family-owned Tour Company that has been operating for 38yrs. Their mission is to make travel dreams a reality on their artfully crafted, all-inclusive tours throughout America and Europe. This fast-growing team is looking to hire an Airline Reservations Agent to join them.

Responsibilities:

  • Book airfare, door-to-door limousine service and airport transfers
  • Book pre & post hotel stays
  • Assist clients in making their reservations and collecting payments
  • Manage client invoicing (deposits, final payment reminders, and cancellations)
  • Help clients prepare for their upcoming tours (answering questions, prepare trip documents, etc.)

Job Requirements:

  • 2-3yrs' experience working on Sabre GDS (including ticketing, exchanges, refunds)
  • Must be patient, flexible and adaptable
  • Ability to work independently and part of a team
  • Strong organizational skills
  • Ability to think on your feet in case of an emergency
  • Keen eye for detail
  • Basic knowledge of Microsoft Office/Google Docs

The "ideal candidate" is someone who:

  • Enjoys being on the phone, interacting with customers
  • Is patient and kind
  • Is service-oriented
  • Possesses good interpersonal skills
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About Travel Staff

Sourced by ZipRecruiter

We are Travel Staff. Established in 2017, but with combined experience of over 50 years in the travel industry. We are a team of tenured travel professionals, aiming to simplify your staffing needs by reducing the time you spend on the hiring process. We act on a firm conviction that in order to succeed, a service business must address the distinct needs of each customer. As former travel agents, managers, and employers, our success was measured by the consistent delivery of high quality service and professionalism, which is exactly what you’ll get when you hire us to manage your staffing needs.

Industry

Recruiting and staffing services

Company size

1 - 10 Employees

Headquarters location

Los Angeles, CA, US

Year founded

2017

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