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Psa Agent Jobs (NOW HIRING)

Akima, LLC

PSA Agents- Now Hiring Minors

Anchorage, AK · On-site

$15.75 - $19.50/hr

The agent is frequently required to climb stairs, bend at the waist, kneel, crouch or stoop. Specific vision abilities required by this job include close vision and color vision. The PSA I is ...

State of West Virginia

Revenue Agent 2

Charleston, WV · On-site

$35K - $61K/yr

TCOM260016 PSA Department: Revenue - Tax Opening Date: 06/12/2026 Closing Date: 6/21/2026 11:59 PM ... I authorize the State of West Virginia and any agent acting on its behalf to conduct an inquiry ...

State of West Virginia

Revenue Agent 2

Charleston, WV · On-site

$35K - $61K/yr

TCOM260015 PSA Department: Revenue - Tax Opening Date: 06/12/2026 Closing Date: 6/21/2026 11:59 PM ... I authorize the State of West Virginia and any agent acting on its behalf to conduct an inquiry ...

State of West Virginia

Revenue Agent 1

Charleston, WV · On-site

$34K - $58K/yr

TCOM260014 PSA Department: Revenue - Tax Opening Date: 06/13/2026 Closing Date: 6/28/2026 11:59 PM ... Box 11771 Charleston, WV 25339 Please include posting number TCOM260014 and job title Revenue Agent ...

Stafford Associates

Be Seen First

NOC/IT Technician

Setauket, NY · On-site

$55K - $75K/yr

Monitor and organize the ConnectWise PSA service boards, ensuring tickets are triaged, assigned ... Ensure all devices are properly "agent-ready," labeled, and documented within our configuration ...

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Psa Agent information

How much do PSA agents make?

PSA agents typically earn an average salary ranging from $30,000 to $50,000 per year, depending on experience, location, and the specific employer. Entry-level positions may start lower, while experienced agents or those with specialized skills can earn higher wages, often supplemented with benefits and overtime opportunities.

What are some typical challenges a PSA Agent might face when balancing security protocols with customer service expectations?

PSA Agents often encounter the challenge of upholding strict security procedures while maintaining a welcoming and efficient environment for travelers. Balancing these priorities can be demanding, as agents must consistently enforce rules and manage stressful situations, such as delays or frustrated passengers, without compromising professionalism or safety standards. Successful PSA Agents develop strong communication and conflict-resolution skills to navigate these scenarios, contributing to a positive travel experience while ensuring compliance with all regulations.

What does a PSA agent do?

A PSA agent typically works in customer service or security roles, handling inquiries, providing assistance, and ensuring safety within a specific environment. They often use communication skills, security protocols, and may require certifications such as CPR or first aid, depending on the industry. The job may involve shift work and working in environments like retail, transportation, or security settings.

What are PSA Agents?

PSA Agents, or Passenger Service Agents, are professionals who work at airports or for airlines, assisting passengers with various services such as check-in, boarding, baggage handling, and providing information about flights. They play a crucial role in ensuring smooth airport operations and delivering excellent customer service. PSA Agents also help resolve issues like lost luggage, ticketing problems, and flight delays, making them essential for a positive travel experience.

What are the key skills and qualifications needed to thrive as a PSA Agent, and why are they important?

To thrive as a PSA Agent (Passenger Service Agent), you need strong customer service skills, attention to detail, and typically at least a high school diploma or equivalent. Familiarity with airline reservation systems, check-in software, and security protocols is important, and some employers may require specific certifications like IATA training. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills for this role. These competencies ensure efficient passenger processing, safety compliance, and a positive travel experience for customers.

Is working for PSA a good job?

A PSA Agent typically performs security or customer service duties, often requiring good communication skills and attention to detail. The job can offer stable employment with opportunities for advancement, but pay and benefits vary depending on the employer and location.

What is the difference between Psa Agent vs Psa Technician?

AspectPsa AgentPsa Technician
CredentialsCustomer service experience, sometimes certifications in insurance or automotiveTechnical certifications, automotive repair or diagnostic training
Work EnvironmentCustomer-facing, retail or dealership settingsWorkshop or service bay, hands-on technical work
Employer & IndustryInsurance companies, automotive dealershipsAutomotive service centers, dealerships
Common Search & ComparisonCustomer service, sales, insurance claimsVehicle diagnostics, repairs, technical troubleshooting

The main difference between a Psa Agent and a Psa Technician lies in their roles and skill sets. Psa Agents primarily focus on customer service, sales, and administrative tasks within automotive or insurance settings. In contrast, Psa Technicians perform hands-on vehicle diagnostics and repairs, requiring technical certifications. Both roles are essential in the automotive industry but serve different functions based on their expertise and work environment.

What jobs pay 10,000 a month without a degree?

A PSA Agent typically does not earn $10,000 a month without significant experience or specialized skills. High-paying roles that can reach this level without a degree include sales, real estate, certain tech sales, and entrepreneurship, often requiring strong communication, sales skills, or industry knowledge. These positions may involve commission or performance-based pay structures.
More about Psa Agent jobs
What job categories do people searching Psa Agent jobs look for? The top searched job categories for Psa Agent jobs are:
Psa Agent jobs near you
PSA Agents- Now Hiring Minors

PSA Agents- Now Hiring Minors

Akima, LLC

Anchorage, AK • On-site

$15.75 - $19.50/hr

Temporary

Retirement

Posted 11 days ago

Akima rating

7.3

Company rating: 7.3 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

247th of 355 rated engineering

Job description

PSA Tech I's are responsible for assisting the company to meet goals through the provision of services. Passenger Service Agents (PSA) provides flight setup, passenger check-in and flight close-out. Makes public announcements and aids with all customer inquiries regarding baggage or luggage handling upon check in and coordinating passenger aircraft boarding/deplaning in the gate area.
The PSA Tech I position is a support services position whose work routine is established and follows a set of procedures. It generally functions under close supervisory direction of Passenger Service Manager or guidance of the Director, Cargo and Passenger Services.
This position is an hourly, non-exempt position with salary dependent upon experience and job performance. This position reports to the Passenger Service Manager.
Responsibilities
  • Lift passenger bags and place directly on to conveyor belt.
  • Attach bag tags to passenger luggage.
  • Load and Unload passenger luggage from scales to the conveyor belt.
  • Push wheelchairs back and forth to and from designated areas.
  • Provide clear, concise, and courteous information for the traveling public.
  • Ability to bend and lift up to 70 pounds comfortably on a regular basis.
  • Assist wheelchair passengers as needed (carry on/carry off/stretcher passengers and personal effects and any passenger requiring assistance).
  • Carry and operate a radio/pager as required.
  • Assist special needs passengers/unaccompanied minors and personal effects to ensure a seamless/stress free airport experience using all facilities at the Airport.
  • Must be able to lift, stand, and bend throughout shift.
  • Miscellaneous duties as assigned.

Qualifications
  • Demonstrated high level of expertise in Windows based computer programs, i.e., Excel, Word.
  • Previous customer service experience.
  • Public speaking skills least 16 years of age.
  • Must be a U.S. citizen or show proof of right to work in the U.S.
  • Must possess excellent communication skills.
  • Ability to stand for long periods of time.
  • Able to fluently read, write, speak and understand English.
  • Friendly and outgoing personality.
  • Ability to work under stressful situations and tight time constraints in a fast-paced environment.
  • Flight crew and customer relationship skills a must.
  • Must present a clean and neat work area to our customers.
  • Attention to detail.
  • Self-motivated, team player.
  • Required to work nights, weekends, holidays, and varying schedules.
  • Be well groomed and follow uniform policy.
  • Successfully complete a background investigation, including FBI fingerprints, criminal history and pre-employment drug test.

Preferred Qualifications:
  • Valid Driver's license.
  • Proficiency in a second language.
  • Background position skill ranking areas:

Language Skills:
  • Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Write routine reports and correspondence.
  • Speak effectively one-to-one and before groups of customers or employees of the organization.

Math skills:
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Abilities:
  • Apply common sense understanding to carry out instructions furnished in written, oral, diagram form.
  • Deal with problems involving a few concrete variables in standardized situations.

Physical Demands: moderate.
The PSA on occasion may lift or move with help up to 70 pounds, and/or more frequently lift or move 70 to 100 pounds with help. Will constantly lift or move up to 50 pounds. The PSA is regularly required to use hands, talk, hear, bend, stoop, kneel, and is frequently required to stand, walk. The PSA may be Tech I is required to climb, sit, and balance.
While performing the essential functions of this job, the agent is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The agent is frequently required to climb stairs, bend at the waist, kneel, crouch or stoop. Specific vision abilities required by this job include close vision and color vision.
The PSA I is occasionally exposed to outside weather conditions.
The noise level in the work environment is usually moderate but can vary dramatically depending on location and time of day. During aircraft arrival the PSA will be exposed to a high noise environment for a short period of time. Hearing protection is required and provided.
Fair Labor Standards Act Status: Nonexempt or hourly
The above is not intended to list all possible essential functions or requirements as they are subject to change. The employer reserves the right to revise or change this description. This description does not constitute a written or implied contract of employment. All employees are expected to work varying hours of compensated overtime to accomplish various duties. To perform this job successfully, an individual must be able to satisfactorily perform each of the above essential duties and meet the physical demands. Reasonable accommodations may be made to enable individuals with disabilities to meet these conditions.
Job ID
2026-22513
Work Type
On-Site
Company Description
Work Where it Matters
Pegasus Aviation Services, an Akima company, is not just another aviation contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At Pegasus, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders, Pegasus provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers, Pegasus delivers efficient, flexible, and safe aviation services as it supports domestic and international passenger and freighter airlines.
As a Pegasus employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

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About Akima

Sourced by ZipRecruiter

As an Alaska Native Corporation headquartered in Herndon, Virginia, Akima is dedicated to delivering superior outcomes for our customers’ missions while simultaneously creating a long-lived asset for our Iñupiat shareholders. Akima maintains a portfolio of small businesses, 8(a) companies, and operating companies that deliver simplified and accelerated access to the products and services agencies need to ensure mission success.

Industry

Specialty trade contractors

Company size

5,001 - 10,000 Employees

Headquarters location

Herndon, VA, US

Year founded

1995

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