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Provider Success Manager Jobs (NOW HIRING)

WebPT

Success Manager

Provide input to the Training team to ensure that curriculum and application notes help Members ... Success Management experience or a combination of outpatient clinic or other account management ...

Motivosity

Customer Success Manager

Lehi, UT · Hybrid

$65K - $95K/yr

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but ... Improve customer engagement and outcomes by providing consultative and strategic advisory services

MDVIP

Success Manager

Dallas, TX · On-site

Provide VIP-Level Service: Own physician and staff inquiries end to end, delivering timely, high ... management, operations, or revenue focused customer success * Experience meeting and exceeding ...

We Recruit

Customer Success Manager

Los Angeles, CA · On-site

Customer Success Manager We are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building ...

Morgan Stanley

Client Success Manager

Sandy, UT · On-site

Plus, we provide all employees with Financial Empowerment, so they have the knowledge, tools and ... Client Success Management: The Client Success Management (CSM) organization provides ongoing ...

Impartner, Inc.

Customer Success Manager

They ensure we are providing a great service while working with our customers on a strategic level ... Customer Success Manager need to possess superior interpersonal skills and be strong leaders * Must ...

Azeus Convene

Customer Success Manager

Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales ... Attend weekly and monthly meetings and provide regular updates on account status, customer ...

Morgan Stanley

Client Success Manager

Purchase, NY

Morgan Stanley can provide a superior foundation for building a professional career - a place for ... The Client Success Management (CSM) organization provides ongoing corporate client stock plan ...

Morgan Stanley

Client Success Manager

Purchase, NY · On-site

Morgan Stanley can provide a superior foundation for building a professional career - a place for ... The Client Success Management (CSM) organization provides ongoing corporate client stock plan ...

Revvim

Customer Success Manager

CA · Remote

$100K - $110K/yr

Company Overview At Revvim, we pride ourselves on providing simple, effective solutions to the most ... Position Overview The Customer Success Manager works to ensure that our customers maximize the ...

Empyra Inc.

WI · On-site

The Customer Success Manager will be responsible for listening to customers' challenges, analyzing data, and providing strategic solutions and excellent customer service on a daily basis. As a ...

ID Plans Corp.

Client Success Manager

Tampa, FL · On-site

$75K - $85K/yr

Client Success Manager Location: Tampa, Florida (Corporate Office) Employment Type: Full-Time ... Client Support and Retention • Provide proactive client support, addressing inquiries ...

Bee Genius

Customer Success Manager

Oakland, CA · On-site

$70K - $100K/yr

Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At ... Provide product demonstrations and training to customers * Collaborate with cross-functional teams ...

Harmonic

Customer Success Manager

$90K - $100K/yr

We are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building relationships and ...

P3 Hotel Software

Customer Success Manager

Boulder, CO · On-site +1

We are a leading provider of guest facing technology for the Hotel industry such as booking engines ... The new Customer Success Manager will work alongside the team in Boulder and Dublin to help the ...

Justworks

Customer Success Manager

Manhattan, NY · On-site

Customer Success Manager New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming ... Triage, oversee and/or service customer queries by providing education, routing to the proper ...

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Showing results 21-40

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Provider Success Manager information

See salary details

$32.5K

$83.1K

$140K

How much do provider success manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for provider success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Provider Success Manager vs Customer Success Manager?

AspectProvider Success ManagerCustomer Success Manager
Primary FocusSupporting healthcare providers or vendors to optimize service deliveryEnsuring customer satisfaction and retention across various industries
Work EnvironmentHealthcare, technology, or SaaS companies working with providersBroad industries including SaaS, retail, finance, and more
Required CredentialsRelevant industry certifications, healthcare or technical background often preferredCustomer service or success certifications, general business background
Employer UsageHealthcare organizations, SaaS companies serving providersTech companies, SaaS providers, and diverse industries

The Provider Success Manager primarily focuses on supporting healthcare providers or vendors to optimize their use of services or products, often requiring industry-specific knowledge. In contrast, the Customer Success Manager works across various industries to ensure overall customer satisfaction and retention. While both roles emphasize client support and relationship management, their target audiences and industry contexts differ.

What cities are hiring for Provider Success Manager jobs?

Cities with the most Provider Success Manager job openings:

What are the most commonly searched types of Provider Success jobs?

The most popular types of Provider Success jobs are:

What states have the most Provider Success Manager jobs?

States with the most job openings for Provider Success Manager jobs include:

What are popular job titles related to Provider Success Manager jobs?

For Provider Success Manager jobs, the most frequently searched job titles are:

Infographic showing various Provider Success Manager job openings in the United States as of September 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Success Manager

Remote

WebPT
Software Development • 501 - 1,000 employees
Learn more about WebPTexternal

Full-time

Medical, Dental, Vision, Retirement

Posted 11 days ago

Job description

Who We Are Looking For
WebPT is looking for a world class Success Manager who can execute a One to Many approach to help Members' strategic business goals and how our product suite can contribute to their execution and overall success.
As part of the WebPT Success Team, you will be responsible for ensuring your portfolio of Members are getting the most out of their WebPT membership. You will partner with outpatient rehab therapy practices across the United States, helping them achieve their goals and desired outcomes on their path to greatness. You will educate Members about new functionalities, best practices and industry developments that increase the value WebPT delivers to their practice. You will help members leverage business analytics and promote solid data-driven practices. You will develop a deep understanding of Member engagement and the WebPT platform; to create and evolve best practices around our technology.
What You'll Be Doing As A Part of Our Team
  • Create and maintain raving fans throughout your book of business
  • Serve as the main point of contact for Members and own all aspects of the relationship
  • Retain and grow your book of business
  • Track and closely monitor account health: concerns expressed via NPS surveys, proactively identify risk and initiate the necessary action plans to prevent churn
  • Provide input to the Training team to ensure that curriculum and application notes help Members understand actions they need to take to ensure ongoing value as our products and the industry evolve.
  • Deliver a proactive client engagement experience for the Members you serve
  • Plan for and conduct on and off-site Executive Business Reviews with Members to drive strategy and partnership.
  • Proactively manage accounts with multiple product lines.
  • Serve as an agent of change internally and externally, always pushing toward greater performance and outcomes individually, as a team, and as an organization.
  • Assist Members in navigating the correct support paths.
  • Create and maintain strategic success plans for Member accounts outlining proactive objectives and activities adhering to appropriate cadences and deadlines.
  • Identify upsell and cross-sell opportunities and facilitate handoff to the Sales Team to close.
  • Identify areas for improvement, not only in our products and services, but also in the Member Success function. Create and maintain open lines of communication with relevant stakeholders in Sales, Marketing, Product and Engineering to deliver a world-class Member experience.
  • Maintain strict confidentiality and compliance, adhering to all HIPAA regulations.
  • Perform other duties, as assigned.

What You Should Have to Qualify
  • Able & willing to travel 25% - 30% of the time to meet with Members
  • 2 years of Customer Success Management experience or a combination of outpatient clinic or other account management type experience
  • Exceptional communication, account management, project management, and problem-solving skills.
  • Innovative and creative with an eye for process improvement and program development.
  • Analytical and logical ability to understand business analytics and workflows, and how they map to base application functionality.
  • Planning and coordination of activities across many different levels within, and across internal and external teams.
  • Empathy for our customers, while protecting the interest of our company and its assets.
  • Organized and systematic, with great attention to detail.
  • Simultaneous management of many complex projects within a book of business.
  • Quick learner of medical terminology and practices and able to communicate those to others.
  • Excellent ability to organize, process and interpret data analytics and KPIs. Proven ability to provide clear, actionable recommendations for improvement based on the resulting data.
  • Excellent ability to perform with a professional demeanor while utilizing sound judgement and time management skills.
  • Professional attitude with a proven ability to navigate intense situations under pressure when they arise.
  • Work well autonomously while being a highly contributing member of the team, delivering results beyond expectations.
  • Proven ability to work with, connect to, and influence people internally and externally.
  • Strong writer and speaker: documents, presentations, webinars, and events.
  • Support Development/QA, SysOps, Onboarding, and other departments.

Ideally, You Would Also Have These
  • Successful track record working with online SaaS products and services.
  • Understanding of operations and day to day processes and procedures of typical SaaS environments
  • BA or BS degree
  • Experience in business operations.
  • Experience in the medical field, ideally physical therapy and/or billing.

Culture is at our Core
  • Service: Create Raving Fans
  • Accountability: F Up; Own Up
  • Attitude: Possess True Grit
  • Personality: Be Minty
  • Work Ethic: Be Rock Solid
  • Community Outreach: Give Back
  • Health and Wellness: Live Better
  • Resource Efficiency: Do Más With Menos

About Us
Here, we work hard-but we have lots of fun doing it. We believe in equal opportunity for all, autonomy, trailblazing, and always doing right by our Members. Most importantly, though, we believe in empowering rehab therapy professionals to achieve greatness in practice. So, if you're a can-do kinda person who loves to help Members win and enjoys working from just about anywhere-then you'll fit right in. We've got big plans, but we can't achieve them without you. Join us, and let's achieve greatness.
Company Perks
  • Ample Time Off for fun and rest
  • Work from nearly anywhere in the US
  • Time Off to make an impact through volunteering
  • Multiple Employee Resource Groups (ERGs)
  • Health, Dental, Vision, 401k, HSA, any many other benefits
  • Authenticity and Acceptance

At WebPT, we're dedicated to fair and competitive compensation based upon our industry peer benchmarks. While job postings offer a pay range as a general reference, the final offer depends on candidate qualifications and experience. Our aim is to provide equitable compensation that recognizes your unique skills and contributions. During interviews, we'll discuss your qualifications and expectations, striving for a competitive and fair offer. The initial hiring range for this position is: $70,000 - $80,000 as well as eligibility for variable compensation.
#LI-MS1
#LI-Remote
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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