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Provider Success Manager Jobs (NOW HIRING)

Provider Success Manager We are hiring a Provider Success Manager to help autism care practices succeed on the Alpaca platform. This role goes far beyond traditional customer success. It is about ...

Provider Success Manager

New York, NY ยท On-site

$80K - $160K/yr

Provider Success Manager We are hiring a Provider Success Manager to help autism care practices succeed on the Alpaca platform. This role goes far beyond traditional customer success. It is about ...

Associate, Provider Success

Dallas, TX ยท Remote

$87K - $114K/yr

You will report into the Manager, Provider Success. Work Location: This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully remote; however, our approach to work ...

Associate, Provider Success

Tempe, AZ ยท Hybrid

$87K - $114K/yr

You will report into the Manager, Provider Success. Work Location: This position is based in our Tempe, Arizona office, requiring a hybrid work schedule with 3 days of in-office work per week.

Associate, Provider Success

New York, NY ยท Hybrid

$96K - $127K/yr

You will report into the Manager, Provider Success. Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week.

Associate, Provider Success

Tempe, AZ ยท On-site

$87K - $114K/yr

You will report into the Manager, Provider Success. Work Location: This position is based in our Tempe, Arizona office, requiring a hybrid work schedule with 3 days of in-office work per week.

Associate, Provider Success

Dallas, TX ยท Remote

$87K - $114K/yr

You will report into the Manager, Provider Success. Work Location: This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully remote; however, our approach to work ...

We provide this support free to doctors and patients, helping them get life-changing medicine ... As a Customer Success Manager, you will own that journey end-to-end for a portfolio of provider ...

The Provider Success team is how that happens. We work directly with primary care practices across ... As an Account Manager, you own a panel of primary care practices. You are the person accountable ...

Customer Success Manager Customer Success Managers are the bridge between sales and customer ... You will provide support for transitioning prospects into active users, often acting as a go ...

Provide input to the Training team to ensure that curriculum and application notes help Members ... Success Management experience or a combination of outpatient clinic or other account management ...

Provide VIP-Level Service: Own physician and staff inquiries end to end, delivering timely, high ... management, operations, or revenue focused customer success * Experience meeting and exceeding ...

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Provider Success Manager information

See salary details

$32.5K

$83.1K

$140K

How much do provider success manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for provider success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Provider Success Manager vs Customer Success Manager?

AspectProvider Success ManagerCustomer Success Manager
Primary FocusSupporting healthcare providers or vendors to optimize service deliveryEnsuring customer satisfaction and retention across various industries
Work EnvironmentHealthcare, technology, or SaaS companies working with providersBroad industries including SaaS, retail, finance, and more
Required CredentialsRelevant industry certifications, healthcare or technical background often preferredCustomer service or success certifications, general business background
Employer UsageHealthcare organizations, SaaS companies serving providersTech companies, SaaS providers, and diverse industries

The Provider Success Manager primarily focuses on supporting healthcare providers or vendors to optimize their use of services or products, often requiring industry-specific knowledge. In contrast, the Customer Success Manager works across various industries to ensure overall customer satisfaction and retention. While both roles emphasize client support and relationship management, their target audiences and industry contexts differ.

What cities are hiring for Provider Success Manager jobs?

Cities with the most Provider Success Manager job openings:

What are the most commonly searched types of Provider Success jobs?

The most popular types of Provider Success jobs are:

What states have the most Provider Success Manager jobs?

States with the most job openings for Provider Success Manager jobs include:

What are popular job titles related to Provider Success Manager jobs?

For Provider Success Manager jobs, the most frequently searched job titles are:

Infographic showing various Provider Success Manager job openings in the United States as of September 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Provider Success Manager

Manhattan, NY โ€ข On-site

Alpaca Health
1 - 10 employees

Other

Medical, PTO

Posted 9 days ago


Job description

About Alpaca Health

Alpaca Health is a business-in-a-box for autism care providers to launch, run, and grow independent practices. We help clinicians get in-network with insurance, find their first caseload of clients, and eliminate admin overhead with an AI-powered EHR.

We believe the future of healthcare should be led by clinicians, not corporations, and are dedicated to helping clinicians become owners.

We're growing fast, 30% MoM, and we're just getting started. Our top priority is helping clinician-entrepreneurs and families connect and thrive.

Today, we operate in Texas and Colorado, but weโ€™re excited to open up 4 more states in 2026.

Weโ€™ve raised $12M+ from leading VCs including Core Innovation Capital, Adverb Ventures and South Park Commons.

Role: Provider Success Manager

We are hiring a Provider Success Manager to help autism care practices succeed on the Alpaca platform.

This role goes far beyond traditional customer success.
It is about helping providers grow sustainable, high-quality, and revenue-generating practices.

You will work closely with clinicians and practice owners to strengthen operations, decrease time-to-intake, and deliver higher-quality outcomes to more families.

You will act as a trusted advisor, operator, and growth partner.

This is a high-ownership role with direct impact on provider outcomes and company performance.

What Youโ€™ll Do Act as a strategic advisor to providers
  • Build trusted relationships with clinicians and practice owners.
  • Diagnose practice challenges and develop actionable growth plans.
  • Track performance metrics and ensure providers are progressing toward goals.
  • Share best practices across the network to improve clinical and business outcomes.
Improve product adoption and operational excellence
  • Help providers use Alpacaโ€™s tools effectively to run their practice.
  • Surface workflow issues and collaborate with Product and Operations to improve systems.
  • Translate real-world provider feedback into scalable playbooks and process improvements.
Own outcomes, not just activity
  • Measure success through provider growth, retention, and revenue performance.
  • Prioritize high-impact work rather than routine check-ins or reactive support.
  • Step into ambiguous situations and move them forward with urgency and structure.
Drive practice growth and revenue outcomes
  • Partner with clinicians to understand weekly billable hours and optimize utilization, scheduling, cancellations, etc.
  • Identify operational bottlenecks across intake, scheduling, authorizations, documentation, and billing.
  • Support providers in hiring, staffing planning, and scaling their services responsibly.
Who Weโ€™re Looking For
  • Work incredibly hard. As a startup, the hours stretch beyond the traditional 9-5, especially as an organization that supports practices across time zones (including Hawaii)
  • Think like owners and care deeply about real outcomes.
  • Are comfortable working in fast-moving, high-accountability environments.
  • Can turn messy operational realities into structured plans.
  • Communicate clearly and build trust quickly.
  • Are data-driven and comfortable working with performance metrics.
  • Are ambitious and excited to grow into leadership roles as the company scales.

NYC-based candidates preferred, but we are open to remote / hybrid candidates.

Why Join
  • Direct impact on families and clinicians from day one.
  • Real ownership over provider growth and network performance.
  • Exposure to company-building across product, operations, and go-to-market.
  • Fast learning curve and strong leadership growth opportunities.
Compensation
  • Competitive salary
  • Meaningful equity
  • Health benefits
  • Flexible PTO
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