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Provider Relations Associate Jobs in Michigan (NOW HIRING)

... providing support to the end-users of our products. This position is for the 10:15 am - 7:00 pm ... Associates degree or equivalent experience required. * 1-2 years call center experience, preferably ...

Packaging Associate - 1st Shift

Kentwood, MI · On-site

$13.75 - $17/hr

Provide backup for the Finishing team in the following areas * Assume Finishing team member role in ... Training on each of the following procedures: Pr-4.2-02, Pr-7.5-02, Pr-7.5-04, Pr-7.6-01, Pr-8.3-01 ...

Provide backup for the Finishing team in the following areas * Assume Finishing team member role in ... Training on each of the following procedures: Pr-4.2-02, Pr-7.5-02, Pr-7.5-04, Pr-7.6-01, Pr-8.3-01 ...

Develop strong vendor relations * Maintain a clean, properly stocked and merchandised store ... The information you provide will be provided directly to the franchisee. You must communicate ...

Develop strong vendor relations * Maintain a clean, properly stocked and merchandised store ... The information you provide will be provided directly to the franchisee. You must communicate ...

Develop strong vendor relations * Maintain a clean, properly stocked and merchandised store ... The information you provide will be provided directly to the franchisee.You must communicate ...

The client service associate is a critical part of the Mariner Wealth Advisors team, responsible ... Positive attitude toward client relations to provide exceptional, proactive client service

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Provider Relations Associate information

What are Provider Relations Associates?

Provider Relations Associates are professionals who serve as the primary point of contact between healthcare providers (such as doctors and hospitals) and insurance companies or healthcare organizations. Their main responsibilities include maintaining positive relationships with providers, addressing concerns or issues, educating providers about policies and procedures, and ensuring compliance with contracts. They play a key role in facilitating communication and resolving any disputes to ensure efficient healthcare delivery and satisfaction on both sides.

What are the main challenges Provider Relations Associates face when working with healthcare providers?

Provider Relations Associates often navigate complex communication channels between healthcare providers and insurance companies. One common challenge is addressing concerns or resolving issues related to provider contracts, reimbursement, and compliance with policies. Balancing the needs of providers with organizational guidelines requires strong negotiation and problem-solving skills. Additionally, maintaining positive relationships while handling high volumes of inquiries and ensuring accurate documentation can make the role fast-paced and demanding, but also rewarding for those who enjoy dynamic, collaborative environments.

What are the key skills and qualifications needed to thrive as a Provider Relations Associate, and why are they important?

To thrive as a Provider Relations Associate, you need a solid understanding of healthcare administration, contract management, and provider network operations, usually supported by a bachelor's degree in a related field. Familiarity with healthcare management systems, claims processing platforms, and proficiency in Microsoft Office Suite are commonly required. Strong interpersonal communication, negotiation, and problem-solving abilities are vital soft skills for building and maintaining positive relationships with healthcare providers. These competencies ensure effective collaboration, resolve issues efficiently, and support the overall performance of the provider network.

What is the difference between Provider Relations Associate vs Provider Relations Coordinator?

AspectProvider Relations AssociateProvider Relations Coordinator
Required CredentialsHigh school diploma or equivalent; some roles prefer healthcare or customer service experienceHigh school diploma; healthcare or administrative experience often preferred
Work EnvironmentOffice setting, healthcare organizations, insurance companiesOffice environment, healthcare facilities, insurance providers
Employer & Industry UsageHealthcare insurers, provider networks, managed care organizationsHealthcare insurers, provider networks, healthcare administration
Common Search & Comparison IntentYesYes

The Provider Relations Associate and Provider Relations Coordinator roles share similarities in work environment and industry usage, often involving communication with healthcare providers and supporting network relations. The main differences lie in responsibilities: associates typically handle basic provider inquiries and data entry, while coordinators may oversee provider onboarding and relationship management. Both roles require similar credentials and are vital in healthcare administration, making them common points of comparison for job seekers in this field.

What are the most commonly searched types of Provider Relations jobs in Michigan? The most popular types of Provider Relations jobs in Michigan are:
What job categories do people searching Provider Relations Associate jobs in Michigan look for? The top searched job categories for Provider Relations Associate jobs in Michigan are:
What cities in Michigan are hiring for Provider Relations Associate jobs? Cities in Michigan with the most Provider Relations Associate job openings:
Employee Relations Specialist

Employee Relations Specialist

Hope Network

Grand Rapids, MI • Hybrid

$59K/yr

Full-time

Posted 7 days ago


Hope Network rating

6.5

Company rating: 6.5 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

390th of 681 rated non-profit organizations


Job description

Employee Relations Specialist

We are helping people overcome. Join us.

Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks. Click here to watch what we mean.

Here are just some of the ways Hope Network invests in you for all that you do:

  • Minimum starting salary: $59,000, with potential for higher compensation based on experience
  • Medical, Vision, & Dental Care
  • 403(b) Retirement Plan
  • Paid Time Off
  • Educational Reimbursement
  • Career-Pathing
  • Paid Training
  • Employee Referral Bonus

With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible.

Key Responsibilities

  • Serve as a confident first point of contact for employees, providing guidance and support to ensure a positive employee experience, while effectively triaging concerns to the appropriate HR subject matter experts for timely and accurate resolution.
  • Provide coaching to leaders on employee issues and offers guidance on quality corrective action documentation.
  • Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
  • Provide education on regulations and policies while offering general support to employees across the organization.
  • Conduct effective, thorough, and objective investigations throughout the organization, possibly while working with outside agencies.
  • Proficient in all aspects of HRIS system to guide leaders, provide metrics/reports and improve upon existing processes, as needed.
  • Respond to all unemployment claims, attend unemployment hearings as the Human Resource Representative.

Work Schedule

Monday–Friday, 8:00 AM–4:30 PM or 8:30 AM–5:00 PM

Hybrid schedule with in-office days on Tuesdays, Wednesday and Thursday

Job Requirements

  • An associate’s degree (or equivalent experience) in a related field, along with a minimum of two years of experience in Human Resources or Business Operations, is required.
  • PHR/SHRM-CP Certification, preferred.
  • Familiar with FMLA, ADA, PDA (Pregnancy Discrimination Act), OSHA, HIPAA, and other government regulations.
  • Experience responding to and representing the organization in all phases of the Unemployment process.

Our strength lies in diversity – empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year.


What Hope Network employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Hope Network logo

About Hope Network

Sourced by ZipRecruiter

At Hope Network, the people we serve may share a setback, a condition, a diagnosis, or need. However, each is unique. Each is on a personal journey. We meet them on that journey. Then, we take on some of lifes toughest challenges together. We offer more than a list of services. We offer more than an expert approach. We offer the ability to overcome. We serve 240 plus communities, with 2,800 staff members, to more than 20,000 people annually throughout Michigan.

Industry

Individual, family and community social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Grand Rapids, MI, US

Year founded

1963

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