Protocall Communications Jobs (NOW HIRING)

Position Overview

Protocall Behavioral Health Services Inc. is currently seeking dedicated Licensed Professional Clinical Counselors (LPCC) to join our dynamic team. Our practice is focused on providing comprehensive mental health services to the community of Bakersfield, California, and we offer the flexibility of remote and outpatient office work settings. We invite both full-time and part-time candidates to apply, with the goal of fostering emotional, physical, and mental growth among our patients.

About the Organization

Protocall Behavioral Health Services Inc. is a multifaceted clinic committed to addressing a wide range of healthcare needs. In addition to mental health counseling, we provide services in obstetrics, pediatrics, general medicine, family planning, and dentistry. Our mission is to improve community well-being through innovative interventions and social issue management while ensuring complete confidentiality for our clients. We accept Medicaid, Medicare, and most private health insurance plans, making our services accessible to those in need.

Work Environment

This position offers a remote work setting with opportunities for in-person collaboration at our outpatient office as needed. You will be part of a supportive team committed to delivering high-quality behavioral health services. Our flexible hours are based on appointment schedules, enabling you to tailor your work-life balance while meeting the community’s healthcare needs.

Key Responsibilities

• Actively engage with primary care providers to identify, treat, and manage mental health and psychosocial issues.
• Conduct comprehensive patient intakes, focusing on diagnostic assessments and functional evaluations, and collaborate on treatment planning with primary care providers.
• Deliver brief, focused interventions for patients needing mental health services, ensuring to uphold the program's productivity targets for billable services.
• Monitor patient progress and follow up to assess treatment impact, making recommendations for adjustments as necessary.
• Develop and implement relapse prevention plans aimed at helping patients maintain stability and prevent deterioration of mental health conditions.
• Identify high-risk patients and create proactive plans to mitigate potential exacerbations of their conditions.
• Coordinate with other healthcare providers, ensuring a holistic approach to patient care, subject to patient consent.
• Document patient progress diligently, maintaining updated treatment charts and ensuring compliance with regulatory standards.
• Educate patients about self-management strategies and lifestyle modifications that could enhance their recovery journey.
• Provide insights and consultation to clinic management and colleagues regarding program outcomes and areas for improvement.
• Stay abreast of ethical practices and maintain adherence to the Code of Ethical Conduct for Clinical Professionals.
• Engage in additional duties as assigned to support clinic operations and patient care initiatives.

Patient Population / Client Focus

In your role, you will primarily work with a diverse group of clients from various socio-economic backgrounds, addressing a broad spectrum of mental health challenges. Your expertise will play a vital role in helping clients navigate their mental health journeys within a community that values access to comprehensive healthcare services.

Qualifications

• A minimum of a Master’s Degree in Clinical Counseling.
• A current, valid Licensed Professional Clinical Counselor (LPCC) License.
• In-depth knowledge of mental health assessment, treatment planning, developmental psychopathology, and therapeutic methodologies.
• Strong ability to assess individual patient needs and coordinate appropriate care strategies effectively.
• Exceptional communication skills in establishing productive relationships with patients, families, and interprofessional teams.
• Thorough understanding of community resources relevant to mental health.
• Able to maintain clinical records meticulously and produce necessary reports.

Preferred Experience

• Bi-lingual proficiency in English and Spanish is preferred, enhancing communication with our diverse patient base.
• Prior experience working in primary care settings or integrated health environments is an asset.

Compensation and Benefits

The salary range for this role is competitive, ranging from USD 87,000 to 105,000 annually, based on experience and qualifications. We offer a comprehensive benefits package that includes a sign-on bonus, healthcare benefits, retirement savings options, and professional development opportunities.

Career Growth Opportunities

Joining Protocall Behavioral Health Services Inc. allows you to grow in your clinical expertise while collaborating with other professionals in the healthcare field. We emphasize continuous education and provide support for obtaining additional certifications or pursuing advanced roles within the organization.

Why Join Our Team

By becoming part of our team, you will be instrumental in transforming healthcare access and enhancing the lives of our patients. If you are looking for a fulfilling career where you can make an impactful difference, while enjoying flexibility in your work schedule and a supportive team environment, we encourage you to apply.

Application Information

If you are ready to contribute to a community-focused healthcare mission, please submit your resume and cover letter detailing your relevant experience and passion for mental health services to our HR department. We look forward to reviewing your application and potentially welcoming you to our dedicated team at Protocall Behavioral Health Services Inc.